Showing questions tagged:

The Address / Profile Autofill (full-form, 1-click filling) all of a sudden stopped working a few days ago.

The Address / Profile Autofill (full-form, 1-click filling) all of a sudden stopped working a few days ago. Only single-form works. I have to go to each box on a form i… (read more)

The Address / Profile Autofill (full-form, 1-click filling) all of a sudden stopped working a few days ago. Only single-form works. I have to go to each box on a form individually and click on it to have the info fill in (Never had to do that before). And the "History" icon is showing to the left side of every info of mine that i click on to fill in (Never seen that before). Everything in the settings is still the same, nothing on my end has changed. It's set to automatically fill in my Name, Address, E-mail, Phone Number in 1-click, like it has THOUSANDS OF TIMES BEFORE. All my info is showing in settings, but not on any forms on any websites. The same websites i've been using all along, that filled in ALL my info with 1 click, all of a sudden went to single individual form last week. I asked AI what the problem could be. It gave me a few suggestions and fixes. Tried all of them, made no difference. All the settings it had me check were correct. HELP! (Thank you)

Solved 3 10

Не работтает заполнение форм.

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как … (read more)

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

Solved 6 10

How do I delete expired/no-inger-used credit cards stored in Autofill?

Whenever I shop online, when I start to input my credit card number at checkout, the last 4 digits of every credit card I've ever used comes up in Autofill. All I have to… (read more)

Whenever I shop online, when I start to input my credit card number at checkout, the last 4 digits of every credit card I've ever used comes up in Autofill. All I have to do is select one, then select its exp date, and it fills in the slots automatically. I find this very convenient, and I trust that it's secure as long as the site itself is. BUT by now, several of the cards that come up have either expired or are no longer in use. HOW DO I DELETE THEM FROM FIREFOX' AUTOFILL LIST? Please help--I've been unable to find the answer to this Q, though I've thoroughly searched. I'm losing patience. I don't want a lot of unused/expired cards on your Autofill. Thank you! [redacted email from community support forum]

Solved 2 20

How do I force enable autofill for all countries?

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country. How can I ena… (read more)

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country.

How can I enable it in all countries so I can actually use it? I want to autofill name, address, and credit card details.

Solved 2 40

How to change pin which is required when using saved card payment details?

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I f… (read more)

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I found where I could change my password (which I don't want to do) but nothing for the pin. What can I do?

Solved 4 40

No option to view stored credit cards under auto-fill

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card… (read more)

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.

Solved 2 50

Autofill Permits Wrong 'Name on Card'

Hello, Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think … (read more)

Hello,

Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think is the name on the card and, in my experience, it is often wrong. If the user deletes the mistaken value autofill will insert the correct name where it was, but, if the aberrant entry is left in place, autofill will not change it, and the payment can be refused. Would it be an idea to have autofill insert the correct name even if the field already has a value? If the value written by the site is correct then nothing is changed, but if it is wrong a refusal could be forestalled.

Alan.

Solved 1 50

How to delete old payment methods?

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add ne… (read more)

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add new methods. The old methods do not show up, i.e. the list is blank. I have many old payment methods that I'd like to delete that show up in drop-down when I click in a credit card number field. Thanks, Ed Moulton

Solved 4 50

how do I amend or otherwise control or stop the autofill of bank card detail feature?

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no pro… (read more)

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no problem with this, but would like to know how to at least suspend this feature.

Solved 2 50

Delete Credit Card info

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to … (read more)

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

Solved 3 60

saved payment methods not showing within settings

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please… (read more)

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please see screenshot link text

Solved 4 61

Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (read more)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Solved 11 80

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, ho… (read more)

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I wanted to see how much they would charge for shipping so I had to put in my address and I allowed it to autofill but then it put in my credit card details. I do not give my credit card details to sites that I am unfamiliar with, I will use PayPal instead and this site then captured my details and sent a SMS to my phone to confirm so I know that they have captured some of my details, probaby my credit card details as well.

I went to settings assuming that the settings may have changed in the last update of Firefox but there is still no tick in the box Save and autofill payment info. I want to delete my credit card details from Firefox but I can't find them. There is nothing at all under payment methods and under addresses there is no record of my credit card.

I wanted to send this to Firefox as a bug report but I can't see how to do that. Perhaps you could send a bug report for me.

Solved 8 111

Back arrow anomoly & auto-fill issue indicating external, non-Mozilla-authorized browser functionality control

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in … (read more)

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in the current tab, the back-arrow will grey-out and become non-functional. But some sites are allowed to embed an instruction which causes Firefox to just keep on back-arrowing indefinitely, without EVER greying-out the back-arrow; it just keeps on re-loading the same initial web page. The yelp.com website is a good example of this behavior. Firefox should prevent sites from embedding functional-override coding which causes the browser to behave abnormally like this. Another functional-override example are websites that, DESPITE having a global Firefox browser setting to NOT auto-fill fields, the site causes Firefox TO REMEMBER the data anyway, and then to re-display the data at the credentials step as a pull-down menu underneath the Username field and, more often, the 2FA field. Haven't seen any site yet override the no-auto-fill setting for the Password field, however...luckily.

Solved Archived 1 140

When I type the word "address", TB changes it to my home address

This just started happening a couple of days ago (after I upgraded to TB 140.5.0esr on a Mac, in case that's relevant). Every time I type the word "address" in an email, … (read more)

This just started happening a couple of days ago (after I upgraded to TB 140.5.0esr on a Mac, in case that's relevant).

Every time I type the word "address" in an email, TB changes it to my home address.

Anybody know why this started? And what can I do to turn it off?

Thanks Clint

Solved Archived 2 150