All Products Support Forum

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared browser is present in my phone of wch I am not aware off. So I would request Mozilla to activate only the Mobile data as I am not connected with any wi-fi connection to my internet services so see to that no number is linked or overlapped especially the organisational ones Regards & Gratitude K S KRISHNANANDA PRABHU

I open Gmail links and Firefox opens then in a floating window in android tablet. How to fix this? This is really annoying. I've tried unchecking the Gmail open links in Gmail to speed up browsing setting but that didn't work. Firefox is my default browser . I'm on news Lenovo tablet. I installed Firefox and from Day one I have this problem even before changing any Firefox settings. When I change default browser to Google Chrome it works fine . Also on my Samsung phone the Gmail links open fine in Firefox. I'm only having this problem on my tablet. Can anyone please help?

Hi,

I face this two issues:

1- if you open a photo inside google search, you can't change the browser to Desktop mod

Here is a video: https://share.stars-host.com/firefox/1.mp4

2- I was registering on one of the sites and i leave for second on another app... When i return i found that all the data that i enter to register was removed because firefox refreshing the page 🥲

Here is example video: https://share.stars-host.com/firefox/2.mp4

The second issue need to be fix because i use another browsers when i want to register for Governmental things, for example, that require me to enter the passport number, which is in the photo gallery...

There is a lot of data that you entered and then it is deleted in an instant when you move to another application for a few seconds (there must be a strong temporary storage space

Best regards, Yahya

Two questions: 1. I have a 30 mega bite DSL internet connection, but when I watch some videos I get the whirling circle, sometimes another. Also while the video is paused/locked, it continues to run in the background, so I loose the video during that time. A work around used to be, use the forward or back buttons. This brings me to the second question. 2. What happened to the Forward and Back 10 or 15 seconds buttons or circles? They seem to have gone away recently.

Whenever I select 'don't open in app' Firefox remembers this and never ever asks me if I want to open i app again. Selecting always open in app still doesn't open in app. I have reset Firefox and reinstalled it but that doesn't help.

I have been using the "install as app" feature in Firefox for Android for years. It is a great feature for appifying services that don't have a dedicated app and for getting around poorly implemented stand alone apps. Last night I tried to delete a redundant "app" icon from a web page that I made a shortcut for in Firefox. Apparently removing the shortcut icon via the normal Android UI also completely removed Firefox and all my other app shortcuts that I made in Firefox before. Please fix this bug ASAP if you are able, I understand it also may be an Android thing you can't fix. I have not recreated the bug because it is very annoying to have to reinstall and reconfigure Firefox.

Good luck!

I'm in Missouri and my Internet browser thinks I'm in North Carolina and due to there State laws I'm restricted from certain web sites. This happens about 2 or 3 times a week.

Hi, I can use firefox anymore, because it is not usable. If I switch between programs in Android, example firefox to mBanka, then back to Firefox, tab in Firefox will reload and cannot complete forms! All lines are clear. Next problem: If I reuse tab, I cannot load new page, I must close this tab and use new one.

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

Hi,

I am a frequent user of Firefox on multiple platforms, including Android 14, where I frequently use DeX.

However, I am many times forced to use Chrome or Samsung Internet on DeX to get a professional computer desktop experience.

Firefox does not recognize different mouse button clicks and neither does it view websites with high resolution, not even after selecting "Desktop mode", but instead shows a zoomed-in phone view. (I gave tried selecting various zoom levels in settings.) There may be other shortcomings as well.

Perhaps some of the issues can be avoided by changing some settings? However, please address the issue of providing a full desktop experience in DeX. Thanks for a great browser in most other respects on multiple platforms.

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which is which because device name is cut after 4 characters. See attached screenshot. Thanks