All Products Support Forum

My search on your web site produced dozens of recommended pages for "safe mode firefox android" yet a 3rd party site states there is no safe mode for Firefox on phones or tablets. After apparently wasting time following your suggestions regardless of the feature why can't you simply directly return that result? If it's not possible direct me to the page that states that. I've got a broken login problem now on 2 sites with no explanation or browser response. I see your historical statement page on Firefox apps lists some dates and references "this year" in an article like so many that's not dated. Any information is only as valid as it's date. It's disappointing that Mozilla doesn't recognize and require that.

Like in Firefox Focus, trying to access local storage using `/sdcard` is denied or returns an error, however on the Firefox common, accessing /sdccard storage is pretty simple. Although that's pretty helpful in certain cases, however I would like that to manually disable. Are there any ways to do so, such that putting in /sdcard in the address bar returns a N/A result. (:

How do I stop firefox android from starting to fill in bookmarks or history when I start typing in another web address. The show history and show bookmarks boxes are not checked in the Search options in Settings.

Hello! i have used Firefox on all my Android phones for like 7 years now. Its the best Web browser i know! But!! I got a update today from you och i updated my Firefox. But now i cant find the tool bar anymore, i cant download Gif anymore and I cant find my download history. So what have happend? Is it coming back to Firefox for Android or do i have to change to another Web browser? Best regards loyal user!

Is there a way to change default navigation from a Firefox Google search? Searching in browser is more reliable than searching with Google maps or Waze, but when you tap the navigate button it prompts me to download a different navigation app that I don't want. Is there any way to change this?

The Help page says to click on Bookmarks and then click on the folder icon with the + icon on it, in the upper right corner, to add a new folder.

No icon exists.

The only way I can add a folder is if I bookmark a page I go to.

I want to create a bunch of folders without having to go to a bunch of sites and bookmark each site.

After the new Firefox update when I create a new tab and then make a search or enter a URL it creates two new tabs with the same search or URL.

To reproduce:

1. Open tabswitcher 2. click + action button 3. click adressbar 4. enter URL or search term

Expected: One new tab created

Actual: Two new tabs were created

I understand that the app has been rewritten in its entirety and I would like to thank all volunteers for their hard work. Thank you!

I don't know how to set up my firefox browser on my phone so I can use it to with my gmail and internet. I already have firefox on my PC which I use access my emails and internet I have downloaded the firefox app onto the phone.Can you help please?