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Server error

Why do I keep getting a server error message when trying to access a link? Error message received: ip: 102.129.152.219 date: Tue Apr 26 2022 14:50:40 GMT-040… (read more)

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

Asked by Chefloon 1 year ago

Answered by Paul 1 year ago

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Collections/account recovery

I recently upgraded my Phone and now using Android 12. I logged into my Mozilla account using my email address successfully so it seems but now my saved collections have … (read more)

I recently upgraded my Phone and now using Android 12. I logged into my Mozilla account using my email address successfully so it seems but now my saved collections have disappeared..What's interesting is that now when I look and my profile ID it shows a different user name. What can I do to recover my account etc ? Not sure what the issue is here.

Asked by George 1 year ago

Answered by Paul 1 year ago

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Firefox Stickers

Hello ! After getting my laptop fixed i lost my Firefox stickers:( I want to support Firefox. How can I get some stickers ? I'm located in Thanks … (read more)

Hello !

After getting my laptop fixed i lost my Firefox stickers:( I want to support Firefox. How can I get some stickers ? I'm located in

Thanks

Asked by coolrunnings21 1 year ago

Answered by James 1 year ago

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Firefox Multi-Account Containers on Android

Hello, I want to know how to use Firefox Multi-Account Containers on Android. I have it on firefox nightly android but if i click on a category it doesn't show anything.… (read more)

Hello,

I want to know how to use Firefox Multi-Account Containers on Android. I have it on firefox nightly android but if i click on a category it doesn't show anything.

Asked by Jeppie 1 year ago

Answered by Paul 1 year ago

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bug/s

Hi, I don't like everytime I visited sites and closing that tab it auto show in home page. Yes, I know I set it by the time I closing the browser it clear it. I'm browsin… (read more)

Hi, I don't like everytime I visited sites and closing that tab it auto show in home page. Yes, I know I set it by the time I closing the browser it clear it. I'm browsing in Android phone. I only like homepage show my manually add sites' shortcut. Nothing alse.

Asked by mohd fadlie 1 year ago

Answered by Paul 1 year ago

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Top Sites missing

I updated Firefox today to 100.1.1. My previous version may have been a year old. "Top Sites" on the homepage has disappeared. I can still choose "Add to top sites" from … (read more)

I updated Firefox today to 100.1.1. My previous version may have been a year old. "Top Sites" on the homepage has disappeared. I can still choose "Add to top sites" from the menu, but cannot see the results of those taps, old sites or newly added sites. The rest of my bookmarks are intact...assuming there is any connection between the two. Is there a low level trick to bring them back, or is this a bug?

I noticed a very similar thread from 2020, but with no resolution:

https://support.mozilla.org/en-US/questions/1301109

Asked by tao101 1 year ago

Answered by tao101 1 year ago

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Cannot pair from android app

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair … (read more)

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Samsung s20 fe OS: Android 12 Browser version: The latest on both PC and Mobile

Asked by garym3 1 year ago

Answered by Paul 1 year ago

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Customised homepage

I used to be able to place shortcuts that I wanted on the Firefox homepage now it seems to be my history or nothing. Can we go back to allowing customised homepage. I don… (read more)

I used to be able to place shortcuts that I wanted on the Firefox homepage now it seems to be my history or nothing. Can we go back to allowing customised homepage. I don't want random stuff.

Asked by malcolm28 1 year ago

Answered by Paul 1 year ago

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Printing

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by cou… (read more)

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by countless support requests over the last two years. It's clearly something your user base wants. If Mozilla doesn't want its browser to go the way of Internet Explorer, it needs to listen to its customers.

Asked by 7568924 1 year ago

Answered by Paul 1 year ago

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Is there a way to hide history highlights on homepage shortcut?

i have a few websites added to top sites and show on homepage, but after the last update, the history record shows after the top sites. i need a option to hide the histo… (read more)

i have a few websites added to top sites and show on homepage, but after the last update, the history record shows after the top sites.

i need a option to hide the history highlights on homepage.

Asked by atlas 1 year ago

Answered by Paul 1 year ago

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moving Collections

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100… (read more)

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

Asked by cyberdraccula 1 year ago

Answered by Paul 1 year ago

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Dark mode no longer stays active

I normally have Dark Mode always enabled. This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme. Interestingly, my phone's th… (read more)

I normally have Dark Mode always enabled.

This week it's constantly switching to "Follow Device Theme" which then makes it the Light theme.

Interestingly, my phone's theme is also set to Dark mode so the Follow setting doesn't appear to work.

Thanks!

Asked by gurtfrobe 2 years ago

Answered by gurtfrobe 2 years ago