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  • Archived

Firefox not saving "approved" add ons

Hi, Over the past few days, I've been having a problem with Firefox (on Windows desltop). It has recently stopped saving add ons I install, even those which I previously… (read more)

Hi,

Over the past few days, I've been having a problem with Firefox (on Windows desltop). It has recently stopped saving add ons I install, even those which I previously had installed and were saved.

An example is "Awesome Screenshot" which I have used had installed previously.

I have not installed any new software, or updating anything in the last couple of weeks so I can't see how that is the cause.

I have tried restoring firefox, but this has not solved the problem.

Anyone able to assist please (as its driving me crazy having to accept the installation of each ad on, every time I open a session of Firefox) ?

Many thanks.

Asked by Garrett42 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox 42 disables the Pwdhash addon although it is working fine, how do I turn it back on?

I am using a specific addon called Pwdhash that is critical for me and the security of my passwords (by making sure I don't share them on multiple sites, without needing … (read more)

I am using a specific addon called Pwdhash that is critical for me and the security of my passwords (by making sure I don't share them on multiple sites, without needing to carry around a password manager).

I updated to Firefox 42 yesterday and at first the addon was working fine. When I visited the Addons settings of Firefox however, there was the message "Pwdhash will be deactivated when you restart Firefox" as if I had personally decided to disable the addon, but clicking "Undo" didn't result in this message going away. And just as it said, upon the next start of FF the Addon was disabled, with no way whatsoever to turn it back on.

The fact that Firefox 42 works just fine with the addon until the first restart proves that FF 42 is in fact functionally compatible with the addon. Something weird must be happening that is preventing the addon to keep being installed. On the Mozilla page for the addon at https://addons.mozilla.org/de/firefox/addon/pwdhash/ it even says that Mozilla has specifically marked the addon as incompatible. That makes no sense to me, again, it was working just fine. I didn't get any of the usual prompts about addons that are disabled because they are outdated after updating to Firefox 42, this is a different case (clearly exhibited by the fact that in those cases, the outdated addons are immediately disabled on the *first* start of the new FF version).

So what can I do to fix this? I really want to update my other computers to Firefox 42 as well, but this bug makes me defer the update for now.

Asked by Natanji 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

All my Firefox 42.0 Add-ons are always active and other options are greyed out???

All my Firefox 42.0 Add-ons are always active and other options are greyed out??? How can one fix this issue because I want to be able to give permission before a Add-on… (read more)

All my Firefox 42.0 Add-ons are always active and other options are greyed out??? How can one fix this issue because I want to be able to give permission before a Add-on is active by selecting the "Ask to Activate" option!

Asked by TLBRO 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Can I integrate a custom Add-On URL for use on a disconnected network?

I manage systems on a disconnected network (no Internet access) and I would like to provide my users an easier way to load Firefox add-ons. Currently we have to install … (read more)

I manage systems on a disconnected network (no Internet access) and I would like to provide my users an easier way to load Firefox add-ons. Currently we have to install them manually. Is it possible to create a custom internal URL for the "Get Add-On" link to point to?

Asked by waynefk 4 years ago

Last reply by guigs 4 years ago

  • Archived

My DCurrency add-on used to appear on the bottom-bar

One of my favourite add-ons is DCurrency. Until recently it appeared on the bar at the bottom of my screen. This is no longer the case. It appears NOWHERE. What happened,… (read more)

One of my favourite add-ons is DCurrency. Until recently it appeared on the bar at the bottom of my screen. This is no longer the case. It appears NOWHERE. What happened, and how can I resolve it?

Maria

Asked by MV2015 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

add-ons are removed themselves on windows 10 x64 TH2 (build 10568)

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc. this never happened for several years since I started using fir… (read more)

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc.

this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs)

I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox.

Nothing changed.

is there any clue?

Asked by theleoness 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox blocking grammarly editor

Hi, I am looking for a way on how I can get my grammarly editor to start working again. Initially there was the message...firefox has blocked grammarly ...enable cookies.… (read more)

Hi, I am looking for a way on how I can get my grammarly editor to start working again. Initially there was the message...firefox has blocked grammarly ...enable cookies..' I have done that but the problem is persistent. Help with this please.

Asked by Mobebinabilodi 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

AddonManager is not initialized

I have set up latest version firefox V42.0 as enterprise wide software running on windows. I want to have the Markdown Viewer add-in (markdownviewer@thiht.fr.xpi) availab… (read more)

I have set up latest version firefox V42.0 as enterprise wide software running on windows.

I want to have the Markdown Viewer add-in (markdownviewer@thiht.fr.xpi) available and active for all users.

I have used the CCK2 add-in (cck2wizard@kaply.com.xpi) to specify all the details. Everything works fine for my account when accessing firefox, but new users recieve the following message

  • * *

[Exception... "AddonManager is not initialized" nsresult: "0xc1f30001 (NS_ERROR_NOT_INITIALIZED)" location: "JS frame :: resource://gre/modules/AddonManager.jsm :: AMI_getInstallForURL :: line 1897" data: no]

AMI_getInstallForURL@resource://gre/modules/AddonManager.jsm:1897:1 AM_getInstallForURL@resource://gre/modules/AddonManager.jsm:3014:1 observe@resource://cck2/CCK2.jsm:847:15

  • * *

The add-in isn't copied from the firefox install folder (which is a read-only mapped drive on an external server) to %APPDATA%\Mozilla\Firefox\Profiles.


Question: What should I be doing so that new users can use firefox and apart from the "importing settings" type dialog everything is seamless and the markdown viewer add-on works?

Asked by ShannonEE 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why do I observe Install add-ons tabs whenever I start a new session of Mozilla Firefox?

I observe Multiple Install Add-ons Tabs whenever I open a new Session of Mozilla Firefox (Version 42.0) once my laptop is restarted. I always have to tick mark "Allow thi… (read more)

I observe Multiple Install Add-ons Tabs whenever I open a new Session of Mozilla Firefox (Version 42.0) once my laptop is restarted.

I always have to tick mark "Allow this installation" to make all the Add-ons work. I have to do this every time i restart my Laptop for some important updates or other reasons.

Can a Feasible Solution be provided for this issue?

Asked by Steve Andrew 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

why cant i use A.V.G. search engine with fire fox any more , do you want my pc to be hacked? or what ,, give me back my search engine or i will have to remove U

why did your upgrade ... up my search engine of my choice , your upgrade is ... up and you need to fix it NOW.. why do you thunk you know what i want ,, my search engine … (read more)

why did your upgrade ... up my search engine of my choice , your upgrade is ... up and you need to fix it NOW.. why do you thunk you know what i want ,, my search engine worked fine for me until you decided not to let me use it WHY WHY WHY WHY do you think you can control what search engine people use,,, give me back the write to choose for MYSELF.... GIVE ME BACK MY A.V.G. BROWSER NOW NOW NOW!!!!!!!!!!!!  !!!!!!!!  !!!!!!!!!!!!!!!!!!!!!!!!!  !!!!!!!!! GIVE ME BACK MY CHOICE ,, ITS MY CHOICE NOT YOURS TO MAKE ....

Asked by elfleroy 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

my extensions work, but the are not shown in the add-on manager

my extensions appear in the plug-in area only. after upgrading firefox i have to reinstall all of them one by one with requisite restarts along the way. Help When i ba… (read more)

my extensions appear in the plug-in area only. after upgrading firefox i have to reinstall all of them one by one with requisite restarts along the way. Help When i backup using FEBE with Extensions selected, not a one is backed up. what am i doing wrong.

Asked by jim9999 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Invisible Hand no longer works even after disabling ad blocker plus.

Invisible Hand appeared to stop working, so I re-loaded it and re-booted my PC, to no avail. I disabled Adblock Plus in case that was the cause, but all that did was slow… (read more)

Invisible Hand appeared to stop working, so I re-loaded it and re-booted my PC, to no avail. I disabled Adblock Plus in case that was the cause, but all that did was slow everything down and produce loads of adverts. I then tried Price Goblin, again re-booting, but that doesn't work either. These are the only three add-ons I have installed. Can anyone suggest a cure please?

Asked by bathtub 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why won't TrueKey work?

I used to have McAfee SafeKey on Windows 10 and this was disabled by Mozilla Firefox as of 31 December 2015. It was recommended that I install Intel TrueKey (or use Inte… (read more)

I used to have McAfee SafeKey on Windows 10 and this was disabled by Mozilla Firefox as of 31 December 2015. It was recommended that I install Intel TrueKey (or use Internet Explorer as my browser!! which I do not wish to do) which I purchased (even though I had paid for 12mths of McAfee SafeKey last June) and it worked until 3st December and then stopped. According to Intel it will be upgraded some time!! It has worked off and on since but now will not automatically insert my passwords when I log on to a website which I have used before so I have to key in all login details to every site I use. Has anyone else had this difficulty and how do I get it to work? I feel I have wasted money purchasing this TrueKey when I now have to key in all login details (defeats the object of purchasing it.)

Asked by whatsits 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

why won't the text to speach add on work on my laptop?

I've added the text to speach add on. When I click on the icon to read the highlighted text a window pops up that says speak it, baby with a paypal logo and a cursor mov… (read more)

I've added the text to speach add on. When I click on the icon to read the highlighted text a window pops up that says speak it, baby with a paypal logo and a cursor moving through it. nothing plays or reads.

Asked by tlbeckett 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Multiple "Install Add-on" tabs for the same updates keep popping up. Why?

Several times a day when I start Firefox I get several tabs asking me to update apps that have already been updated. LastPass 3.3.1 for instance which is the installed v… (read more)

Several times a day when I start Firefox I get several tabs asking me to update apps that have already been updated. LastPass 3.3.1 for instance which is the installed version. How do I make it stop doing this?

Running W7 btw.

Thanks, Ken

Asked by KLovisa 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I cannot use Addblock Plus on Firefox properly

Dear Firefox Support, I currently use the add-on Addblock Plus for Firefox to block advertisements, most of all because I use Yahoo, which is full of advertisements. Ho… (read more)

Dear Firefox Support,

I currently use the add-on Addblock Plus for Firefox to block advertisements, most of all because I use Yahoo, which is full of advertisements. However, when I install the add-on onto Firefox, the add-on works, but only for a few days, at most. After this period, the add-on disappears from my Firefox browser. Could you please tell me what is happening here? Any help would be most welcolme,

Yours Faithfully, Marek Wesolowski

Asked by MAREK_W 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How to turn off the add-on sound when Bell of Mindfulnes-add-on is activated?

I have the Bell of Mindfulness -add-on. The idea is that the add-on plays a meditation bell sound after a certain time has passed. The trouble is that as the add-on activ… (read more)

I have the Bell of Mindfulness -add-on. The idea is that the add-on plays a meditation bell sound after a certain time has passed. The trouble is that as the add-on activates as the timer reaches zero, there is an annoying bling-sound playing on top of the first strike of the meditation bell. I assume this bling is a sound to notify me that an add-on has been activated but in this case is merely annoying and counterproductive for this add-on. Is there a way to turn this sound off? There where some suggestions on the forum, but none worked or they were not applicable here. Turning off other add-ons does nothing.

Asked by eimuttia 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why can't I find my AdBlockPlus button?

No matter what I do, I am unable to find the AdBlockPlus button to put on my customized toolbar or whatever. Yes, I saw the 3 year old post below and tried everything it … (read more)

No matter what I do, I am unable to find the AdBlockPlus button to put on my customized toolbar or whatever. Yes, I saw the 3 year old post below and tried everything it stated. None of that works. Please advise.

"Chosen Solution

Follow the instruction here to open the Customize Toolbar window: https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars#w_how-do-i-customize-or-rearrange-toolbar-items

If the Adblock Plus icon is in the list, you can drag it to your toolbar.

If it isn't shown, try going to the View menu, and clicking on Toolbars > Add-on Bar. See if the Adblock Plus icon is on the toolbar that appears. (The instructions for dragging the icon to another toolbar are in the article that I linked to.)

If the Adblock Plus icon still isn't shown, try re-installing Adblock Plus from https://addons.mozilla.org/firefox/addon/adblock-plus/."

Asked by GoldenJoe 3 years ago

Last reply by FredMcD 3 years ago