Showing questions tagged:

had two subscriptions & paid for two but one did not get credited

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook bot… (read more)

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,


/edited emails from public community support forum

Solved 1

I lost my apple icloud storage due to credit card failure.

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up anothe… (read more)

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up another method of payment to apple for my icloud storage, but I don't know how to accomplish this. Please tell me what I should do.

Thank you.

Anne Fleming, [edited email from public community support forum]

Locked 1

Hello Facebook deam please help me my Facebook ide

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community … (read more)

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community Standards and have never engaged in any activity that violates the rules or policies. I kindly request you to review my account manually and restore my access if possible. I would be truly grateful for your assistance and support. Thank you for your time and consideration.

Locked 1 30

signing into outlook

Unable to sign into outlook.com using either normal password or OAuth2. This has been going on for weeks, but would eventually connect. Now it was been two days since l… (read more)

Unable to sign into outlook.com using either normal password or OAuth2. This has been going on for weeks, but would eventually connect. Now it was been two days since last connection. Any help would be appreciated.

Thanks Glen

Solved Archived 3 39

How do I request a refund my Mas runs ios 12.7 and i cannot download VPN

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. R… (read more)

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]

Solved 1 50

how can I pay with bank check

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is … (read more)

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is more and more difficult now for us. Under "please select" you must notice "Other" ! kind regards Antoine

Solved Archived 2 50

DELETION OF FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email removed]@gmail.com

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [e… (read more)

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg

Locked 4 50

Change Primary Email

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recen… (read more)

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recently updated our emails at work to have a different address, so its now it's different. I can't change this manually, so here I am. The current email this account is listed under now will be deleted in about two years time, so I'd like to get ahead of that.

Thank you!

Solved Archived 2 50

Deleting a gmail based account from Thunderbird

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "sett… (read more)

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "settings : Account Actions " dropdown several times and every time I reboot my windows box the old account returns. A lesser issue but still a distractor is that my Message View Layout returns to the default on the same regular reboot. How can I permanently delete the account??? and if it's a twofer, have my message view choice remain?? Thanks. Bob.

Solved Archived 5 59

I received a "Your account has been locked for security reasons"

Hello, My name is Michael Provenzano My email is [edited] @yahoo.com.and is attached to this account. and I no longer have access to my account. Everytime I try it says … (read more)

Hello, My name is Michael Provenzano My email is [edited] @yahoo.com.and is attached to this account. and I no longer have access to my account. Everytime I try it says the above statement. "Your account has been locked for security reasons" I use 2 computers on this account. My home office and a laptop I use on the go. There is nothing that says where I can verify my account. I'm stuck. Thanks Michael Provenzano Winder Georgia

Locked Archived 1 60

Unable to add Gmail account that was previously synced

I have 5 Gmail accounts that I have been using in Thunderbird for years. One of them was glitching a lot, so I removed it, then tried to add it back with no luck. I unins… (read more)

I have 5 Gmail accounts that I have been using in Thunderbird for years. One of them was glitching a lot, so I removed it, then tried to add it back with no luck. I uninstalled and reinstalled Thunderbird, which automatically populated with my other four accounts, but still can't reinstall the fifth account. When I enter my account and password, it says "Configuration found in Mozilla ISP database" with a green checkmark. Then it takes me to Google, and shows my correct email address. When I hit Next, I get a 400 error message every time. "The server cannot process the error because it is malformed. It should not be retried. That's all we know." Can anyone help?

Solved Archived 2 60

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Solved 8 69