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Sorry what do you mean by subject? Confused already!

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (o… (read more)

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (old supplier) even though new emails sent to the old address show up on thunderbird. Online advice on how to do this does not work, as the information that should be on screen is not there. Oddly enough the new email address has allowed me here, does this mean that the new email address is now working? Many thanks

Asked by miles.worron 1 day ago

Last reply by david 17 hours ago

how to download sub folders from web mail

I have seen a thread about this, but the request remains unanswered. I am using iMap, for mail accounts in Thunderbird. Under Account Settings you can select folders to b… (read more)

I have seen a thread about this, but the request remains unanswered. I am using iMap, for mail accounts in Thunderbird. Under Account Settings you can select folders to be downloaded, but they are only a preset few folders.

I wish to download the folders that I created on webmail. Thanks, Steve

Asked by SPAGE51 3 days ago

Last reply by Matt 3 days ago

Prevent automatic marking as read for one mail account

Hi there, I currently have three email accounts set up in my Thunderbird client. I’d like to disable the automatic marking of messages as read—but only for one specific … (read more)

Hi there,

I currently have three email accounts set up in my Thunderbird client. I’d like to disable the automatic marking of messages as read—but only for one specific account (mainly for my colleagues’ convenience, as it’s a shared inbox).

In Settings > General, I see the option to turn off "Automatically mark messages as read", but this would apply to all my accounts, which isn’t what I want. I’ve checked the Account Settings for the relevant account and couldn’t find a per-account option. I also looked for an add-on that might help, but so far, no luck.

Has anyone found a workaround or solution for this? Any advice would be greatly appreciated !

Thanks in advance, Cheers.

Asked by username419 3 days ago

Last reply by sfhowes 3 days ago

Duplicate instances of same email address with different ID#s

While trying to locate the ID#s for all 15 different email accounts managed by my TB desktop app, I discovered that there are two instances of a gmail account, but with d… (read more)

While trying to locate the ID#s for all 15 different email accounts managed by my TB desktop app, I discovered that there are two instances of a gmail account, but with different ID#s (although only one appears in my home screen). I've found no way of determining which one is valid, and I can't risk losing my main gmail account if I try to delete one and choose the wrong one. Does anyone have any ideas I might try, to determine which one is the "extra" and how this happened? I've tried looking at the source code for emails in that account, but can't find any ID# referenced there.

Asked by Doc Sheldon 3 days ago

Last reply by antifascist 2 days ago

Cannot add my hostinger email address

Hello I have successfully added my other emails fromHostinget. However my emails 1) RD@BESTZIG.COM 2) INFO@BESTZIG.COM I am getting an error. (Pic attached) Also I canno… (read more)

Hello I have successfully added my other emails fromHostinget. However my emails 1) RD@BESTZIG.COM 2) INFO@BESTZIG.COM I am getting an error. (Pic attached) Also I cannot update manually. Please help & advice. Thank You

Asked by DHINOJA 5 months ago

Last reply by sfhowes 5 months ago

how to add a account gmail to thunderbird

I had an account gmail in thunderbird I lost it because I had to change the password and did not find to change it in thunderbird. I want to add this account in thinderbi… (read more)

I had an account gmail in thunderbird I lost it because I had to change the password and did not find to change it in thunderbird. I want to add this account in thinderbird but did not succeed. Can you tell me all what to do, I had always a window of Google that open but I do not understand what to do with it.

Asked by legeran0 1 week ago

Last reply by david 1 week ago

Emails warning that my Mozilla account & data will be deleted due to lack of activity.

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to … (read more)

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.

Asked by Kirk 2 months ago

Last reply by Denys 2 months ago

Why does Advanced Preferences list mulitple mail servers?

In Advanced Preferences there are multiple mail servers listed such as "mail.server.server18.hostname". There are at least 18. I have not been able to download messa… (read more)

In Advanced Preferences there are multiple mail servers listed such as "mail.server.server18.hostname". There are at least 18. I have not been able to download messages for 3 weeks and can't figure out why. I have used Thunderbird for many years. Sending email works. Email provider is Shaw/Rogers

Asked by dorval 5 days ago

Last reply by Toad-Hall 3 days ago