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I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have a live person talk me through what to do. I am using a Mac BookAir macOSMonterey 12.7.6

Marilyn [edited email from community support forum]

In the last two versions -- Firefox ESR - 115.34.1esr and 115.35.0esr -- the virtual keyboard (on-screen keyboard) is no longer visible. See attachments - login screen.png and Firefox version screenshot.png

some time ago I configured by thunderbird account to announce "You have mail" and it worked reliably until frontier moved email support to yahoo. Since then I get the "you have mail" announcement for a low percentage of new mail messages received. I contacted yahoo mail support and they responded that this is a problem with thunderbird and has nothing to do with yahoo. I suspect it's a matter of which process "sees" the new message first - thunderbird of yahoo mail. I've tried not having a yahoo mail window active, but that makes no difference. Most of the time now I get only a "gong" sound when a new mail message is received rather than "You have mail" voice notification.

I do not like the current Firefox. I am 'trying' to get my firefox the way it was in the previous session yesterday.

Monday 19th.

For some reason I click a tab this evening and I lost everything. Now it is a lavender color (ugg) and all my information, tabs, everything is gone.

Please help.

Donna Hall [edited email from community support forum]

As a user of Firefox has been a good experience up till three weeks ago YouTube will not load. I cant play any of there videos this is been on going for three weeks. Ive asked you to fix it but so far you aren't doing anything about it. My operating system is windows 10 64 bits. Can you please look into this and get it fixed. Username: James Bond email [email removed]. Please get back to me and let me know what the problem is. Thank you so much. [unrelated YouTube link removed]

1. Enable the search box to the right side of URL box in browser UI.
2. Open new tab (empty URL box).
3. Press TAB.
4. The search engine SELECTOR becomes highlighted, instead of the search INPUT.
5. Web application software developer is blocked from typing search query right away.
6. Must press ANOTHER TAB.
7. This breaks the workflow. It never used to do this, you could type immediately after tabbing ONCE.
8. Search is disabled in URL box to facilitate local domain resolution/error and NOT trigger fallback searching.

Please revert the behaviour to normal, and make the single TAB operation focus on the search INPUT.

Sirs: I can logon to Thunderbird but WILL NOT stay on! I downloaded Thunderbird Setup 146.0.1.exe and it still has the same problem. I have been used T'bird for at least 5-8 years and this is the first issue that I have had. I also contribute to Mozilla as I did yesterday. I also Mozilla search engine.

Please share some details on how I may repair this issue. [edited from public forum] @friendlycity.net If we have to uninstall, can I retain my address book?

Thank you... Ron Lawhon