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Hello, I recently got a new computer - the ninth or twelvth (i've been programmer and service techy all my working life, processing over 5000 comps over time - big company), so I have always transferred the right profile contents to the new profile in the roaming folder - everytime all was working fine. Now, with Thunderbird version 137.0.1 (64-Bit) in Win 10 pro I have the problem that although copying the files to the right place again (roaming) the addressbooks stayed empty, but all the old mail structures and mails came nicely over in the new system. Manually copying the abook.mab (100KB) and history.mab (50KB) to the roaming profiles has absolutely no effect, the addressbooks stay empty stubbornly. I have deleted and uninstalled Thunderbird, deleted the Roamings and Locals to make a clean new install with re-copying to the profile files - no effect either. Ten minutes ago while looking for the version a new update rolled in, so I restarted, to no avail - still empty addressbooks. I could always print these files and manually rewrite the 3 abooks, but this should be the last remedy only. Any ideas what is running wrong? A BIG THANKS for your help! Peter

duplicate of /questions/1498825 thread in Thunderbird Support

Hello, it is impossible sending e-mails from our e-mail accounts and the message that appears is "Two many sending failures". No e-mails have been sent back. Is it possible to remove this block?

I cannot stop the Google screen that pops up after I access a Thunderbird email. No way out of this pop up - only can use the esc key but then it comes back again. Help

Gary Nye

xxx@gmail.com or text xxx 408 9995

hi

i cant beleive it mozilla has such [edited] sustomr service that dont help at all total waste of time going through all the faqs and no human to talk to. mozilla needs to improve customer service help section.

The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbird.exe was gone. The link that I used to open it went to c:\users\username\thunderbird.exe but there was nothing there named Thunderbird after the restore.

I found Thunderbird at "C:\Program Files\WindowsApps\MozillaThunderbird.MZLA_128.5.2.0_x64__h5892qc0xkpca\VFS|ProgramFiles\MZLA Package Root\Thunderbird.exe" I made a shortcut to that but the response is "Windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item."

I do have a current copy of the profile.

HOw do I find the "about" page to see what version of Thunderbird I have? When I open Tbird, it opens to the message page, with no way to go anywhere else. Settings doesn't show me a way. Windows 11 system.

Running Chrome and Windows 11 with Thunderbird 128.7 0esr (32-bit) through Gmail.

Following a restart of PC, only primary Thunderbird gmail address functions. Secondary account is still in email account structure; however, there are no emails remaining (many were there prior to this restart), and I cannot send or receive from this account through Thunderbird. Account is still active in gmail.

Account settings in Thunderbird are same for both email addresses. Both addresses were established and have been used for more than 5 years.

Unsure if relevant, but after beginning to use OneDrive approximately one month ago, computer has been restarting without being requested, and have difficulties awakening the computer from sleep mode, sometimes necessitating having to force a restart with the power switch.

Any help would be appreciated. Thank you!

1. I want that messages open when I click ONCE. Right now I have to double click which is a huge showstopper for folks who really need to work. Click once > email you want to read opens. That is fast, productive and accessible. Double click is a no-option. 2. I would want the layout exactly as in the advertised app on https://www.thunderbird.net/en-GB/ where we can clearly see three columns: Accounts | Messages LIST | Single Message. Instead, in my case, I can only open the message in new window, or new tab, which is again totally unproductive, and inaccessible.

How can I achieve the two goals please? Here is a screenshot from the advertisement as of how it should look, and as well one of how it actually looks on my machine

Thank you!

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

Hello, so, I have my thunderbird profile on an external hard drive. Thunderbird was open and the hard drive was disconnected. After reconnecting the harddrive, on just one of my accounts, the inbox folder showed empty and the draft sent and junk folders disappeared. New messages are dowloded without problem. I have tried the repair folder option, it stays at the build index step. I waited for three hours or a little more, should I wait more? my inbox size is 2.5 GB. I have tried deleting the msf file but I can get to recreate them after deleting them. I have tried copying the msf files in the Local folder, but nothing happens. The other accounts were not affected. I am using the 115.18.0 (64-bit) version on linux. Any help would be most welcome

Efter at YouSee har omlagt deres mailsystem, kan jeg ikke længere hente mails i Thunderbird, som en ven installerede for en række år siden. Jeg kan ikke finde ud af den korrekte opsætning (jeg har nu to mailadresser hos YouSee), og YouSee kan ikke hjælpe mig.

I'm trying to get Thunderbird working on Windows.

I can't read thin faint Windows-style font rendering. I can set * {font-weight: bolder !important;} in userChrome.css, but since Thunderbird relies on boldness to distinguish unread and read messages, I'd need to find another way to distinguish these.

I also use MacType, but it doesn't seem to affect Thunderbird or Firefox.

As far as I can see, either 1. if the css can distinguish unread and read messages, maybe I could set extrabold and semibold, or I could set different colors. Or 2. I could set a bolder font with good-enough script support.

I am running Thunderbird (release 140) with the Dark Theme selected. A few messages are received that are unreadable because of the text color chosen by the sender. I am wondering if there is a method to adjust a parameter for an unreadable message to make it readable. I would prefer not to have to change the Theme to Light for just a few messages!

An example is attached.

I cannot be more specific I dont know how to name the items that are missing 1 Cant open new email to send 2 Cant download my emails 3 Cant open an address on my new email to be sent 4 I want to reset my factory reset my Thunderbird so I can start to use it again 5 Cannot find my passwords, keep on been refused axcess to my emails