All Products Support Forum

I recently upgraded from a Pixel 5 to a Pixel 8. Restored the phone using a Google backup of my Pixel 5. Firefox works correctly but where the usernames/passwords were offered on the old phone (all my copies of Firefox are logged in to Mozilla Sync) now when I click the username or password dialogs I no longer get offered username/password that my desktop FF has known for years. I can't find any permissions or options that would preclude this. I am using FF V120.0 and have tried logging out of Sync and back in to see if that reset things. Any ideas on this would be greatly appreciated as I use FF for Android a lot and the loss of this capability is maddening!

Steve

Hi, I have three different university emails that I was hoping to add to Thunderbird, and I can't login to any of them. Two are Outlook, and one is Gmail. When I try to login with any of them, it says the password is incorrect, but I've verified with at least one of them that the password definitely is correct and I don't see how it could be wrong for the others. I was able to login to my regular Gmail via Thunderbird, but can't login to these ones. A little help, please?

After a recent update, I'm having issues with sending emails via Thunderbird. I'm trying to reply to a message sent to "email1" but it's trying to use "email2" for some reason. the send email at the top of the email is "email1".

(removed email addresses as I don't know if this is public viewing)

Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; "email2" not allowed to send as "email1"; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 0.35250:1F003786, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:011D0000, 1.36674:0E000000, 1.61250:00000000, 1.45378:061D0000, 1.44866:3C010000, 16.55847:E6070000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140FB39B1E0010100E000000, 20.50032:140FB39B8E17001000000000, 0.53414:F1030000, 0.35180:00000000, 255.23226:140FB39B, 255.27962:0A000000, 255.27962:0E000000, 255.31418:02000000, 0.35250:31390000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:82000000, 1.36674:32000000, 1.61250:00000000, 1.45378:87000000, 1.44866:01000000, 16.55847:FD000000, 17.43559:00000000B8030000000000000000000000000000, 20.52176:140FB39B1E0000104B000000, 20.50032:140FB39B8E17101000000000, 0.53414:02000000, 0.35180:097B0000, 255.23226:AD0E0000, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:140FB39B, 4.21921:DC040000, 255.27962:FA000000, 255.1494:6B000000, 0.38698:05000780, 1.41134:47000000, 0.37692:87000000, 0.37948:87000000, 5.33852:00000000534D545000000100, 7.36354:010000000000010901000000, 4.56248:DC040000, 7.40748:010000000000010B87000000, 7.57132:000000000000000000000000, 4.39640:DC040000, 1.63016:32000000, 8.45434:0000030070582FC1000000000000000087000000, 1.46798:04000000, 5.10786:0000000031352E32302E373039312E3033303A4C4E58503236354D42313634343A30303138656631332D326535312D343739322D623465392D6138633735343763636666323A36323238343A2E4E455420362E302E32350005000780, 7.51330:0040A38866FDDB0805000780, 0.39570:87000000, 1.55954:0A000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.64146:32000000, 1.33010:32000000, 2.54258:DC040000, 1.33010:32000000, 2.54258:DC040000, 255.1750:0A006136, 255.31418:0A005636, 0.22753:B8000000, 255.21817:DC040000, 0.64418:0A006136, 4.39842:DC040000, 0.41586:03000336, 4.60547:DC040000, 0.21966:C2000000, 4.30158:DC040000[EndDiagnosticData] [Hostname=LNXP265MB1644.GBRP265.PROD.OUTLOOK.COM]. Please check the message and try again.

I have Thunderbird installed on two computers and I cannot get TB to send emails. I can receive email but cannot send. My provider is Spectrum and I have gone to their website and filled in TB with Spectrums info but I still can't send. Do you have step by step instructions on properly filling in my information into TB? Thank you. Sam

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

What can I do?

I am trying to get a constant font size on all screens ; have gone into settings and account settings; the problem I am finding is that there are various paths that tend to be confusing for trying to have a constant one style or "font" for all screens ; have tried day after day to achieve, and there has to be something I am not doing; is providing a telephone or email for someone to help me?

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.

Thunderbird 115.3.3 64 bit has removed many used functions. The SEND button in 'Write" email has disappeared in TB v 115.3.3. I would like to revert back to v 115.2.3. Can this be done? If so, how? thank you for your help. I really like TB and all the capabilities but I do wish that the user interface would stay constant for a while and IF changes are going to be made that that is clearly revealed when released. thanks.

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working fine on the same computer. When I try to access any websites, the usual tab opens with a greyed-out "X" (or hourglass?) on the left of the tab - then nothing happens. I've tried restarting - no luck. I suspect yesterday's update was flawed/had a glitch. Please help.

When my Thunderbird account was transfered to my new computer by thr GEEk Squad I was aber to receive emails but cannot send emails. cand you help resolve this issue?