All Products Support Forum

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

I keep getting the following error message when opening my Thunderbird e-mail desktop application: Sending of username did not succeed. Mailserver pop3.mail.dk replied: invalid command

What could the problem be and what is the solution?

Thank you in advance

Greetings-

Installed yesterday, trying to match outlook '13 format in win10;

Must have hidden column headings by accident.. No column picker button at far right top. Alt V seems no good. Tried reinstalling to revert to original. Still no.

Where do I find this?

Help appreciated, Richard

(I'm dying to get away from New Outlook and go back to a Pop3 client with good format, Used FF for many years.)

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

I have new windows 11 laptop. I added firefox browser & made it my default. It displays a news feed upon starting. I've never seen this on earlier versions. How can I turn it off? I don't want anything displayed except a search box & my bookmarks. If this can't be disabled I will be looking for a different default browser :( Thanks.

About halfway through an Audible audiobook I was listening to, the audiobook stopped, and i got a notice that said: "Please update your browser. Playback is no longer supported on this browser version." But I do have the most recent version of my browser—Firefox—so I don't know how to fix the problem and make the audiobook play again.

I have been trying to logon to my SirusXM account for 30 minutes. I enter the email address for the account and it says it can't find it. Then Find Username link tells me to use the email it can't find. Repeated several times. Even got online with SirusXM chat pop up and they told me to use the email it "can't find". The email is/was typed correctly. The FireFox is the latest update. The OS is Windows 11 (updated) and the hardware is an I9-12900HX, 32 gig laptop. More than adaquate. So on a whim I opened the logon site in Brave and voila got right in. Am I doing something wrong with Firefox?

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks!

Using: Mull 119v (firefox fork) android 12

Stopped downloading gmail to my Thunderbird account I get this message: 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

How can i edit the color of text from exiting theme .. as the picture i need an easy way make text with another color like red or orange or at least make black border outline white titles more thicker and or bold ..

Since the most recent update, I am finding that Firefox has become highly unresponsive when it comes to loading some pages. Some are fine but others such as Reddit and Wikipedia will not or only partially load. Pictures will often only half load or not at all. News articles will often print text and fonts but nothing else.

This not occurring on all sites. And it doesn't seem to matter whether the site is https activated or not as some of the other threads seem to indicate is the problem.

I need a solution to this.

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I decided to have a hot key combination to enter in order to obtain my desired options. For example, I want to allow new windows to open normally, I want to choose where files are saved, and I want to turn off Firefox's recommendations. The underlined hotkeys are, respectively, ALT+W, ALT+A, and ALT+R ALT+F. So rather than a bunch of scrolling and clicking, I could just type ALT+WARF, and get the options I want quickly.

However, pressing the hotkeys while in the settings does not seem to do anything. In particular, pressing ALT+WARF only succeeds in pressing the ALT+F, which opens the File menu. Pressing these keys without an ALT key sends them automatically to the search bar -- which is also not what I want. Pressing ALT+SHIFT focuses in on the checkbox -- but does not press it. For example, ALT+SHIFT+W focuses on the checkbox, but I still have to click SPACE after it to press it.

Is this a bug? If not, how can I make the underlined keys press the respective checkboxes?

On homesnap web site I get a pop-up window for homes.com. I can't get back to homesnap & I can't get rid of the window to redirect to homes.com. What can I do? Thanks