All Products Support Forum

I have spent hundreds of hours over the years trying to figure out how to hell to suggest words to the default firefox dictionaries. I don't mean weird words, words used constantly in scientific settings. It is infuriating. I am willing to take on this task if no one else is. How do I join the effort?!? I have 20 years experience at a fortune 500 company. Google is worthless these days.

I created an account with chat gpt with my google login. Lately, when I try to log into it using Firefox, after I click the "Continue with Google" button, I am redirected to https://www.arkoselabs.com/ !

After a few tries with the same result, I tried in chrome and had no issues accessing my account.

This one's stumpped me. I'm at a loss. Anyone else having this problem? Is it a redirect virus? Chrome is prone to the yahoo redirect virus. I'm wondering if this is similar or if there's somethin' wrong.

Videos (with the exception of those on YouTube) have no sound, and in some cases such as Amazon or Plex, fail to play at all. Amazon directs me to plugins, and to select 'Always Activate' on Widevine Content Decryption, and to update plugins. This was already the case and had no effect. Plex, in some cases, simply gives the error: 's4032 (Manifest)', though this could be a different issue. Other videos on Plex have the same problem of no sound. This problem doesn't occur on other browsers like Chrome or Edge.

In quick filter toolbar I am missing to search by from, to , subject, body as it was in TB112. Without using addons, such as Expression Search this would be a major flaw of the new TB115 in the usability.

I have been locked ot of TBird (due to a lost Primary Password) for so long that most of the stored passwords are no longer relevant. I need to start over with a new copy of TBird on my PC - can anyone please give me detailed instructions?

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I would really like to disable these recommendations; for these, it only gives me the option "manage" whereas the ones I downloaded I also have the option choose to remove or report. They are not relevant to me, and they take up space and are a distraction from those I am interested in. Is there a way to disable these "Recommended Themes" section???

My wife has both work & personal accounts on Thunderbird. She is experiencing sending mail in her work account. The personal account is fine. She get an error message mf-204. (authenticated connections only. please check that you email address is correct in account settings) None of her settings have changed, but it suddenly won't allow outgoing mail. Any suggestions on how to correct this?? Can I set up a new account and just transfer all of the old folders into it?

I use Thunderbird as my email client for Gmail from two different machines, so I have two sets of the same database (over 100,000 emails) (three if you count Gmail's dataset). If I add or delete an email on one machine, it synchs with Gmail, which synchs with the other machine. It works fairly well but not perfectly. Is there any way to make the "Local Directory" for Message Storage some kind of shared file rather than a folder on the local machine?

Why am I seeing pop-up windows with ads for this online women's cloting store: https://www.lightinthebox.com

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no longer there. The only threads in the support forum suggest the same thing, but the threads are EIGHT years old. Where is the list of entries for the "Recents" folder located and how do I reset it. I have more than 20 entries, most of which I've used only ONCE. How to I clear this mess?

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

Short background: My account is an aol and my address is xx@aol.com. When I send an email it arrives at the recipients inbox as "from xx@aol.com" - when they reply it is to "xx@aol.com"

I have an email which is x@y.co.uk - this is good because it is in the format "<myname>@<mysurname>.co.uk" which is easy to remember. Any email to this address goes to my aol - so far so good.

My Problem: When I send an email on Thunderbird - it arrives as xx@aol.com; and someone replies it shows as xx@aol.com. What I would like to do is show it arriving as "<myname>@<mysurname>.co.uk" and with a reply-to as "<myname>@<mysurname>.co.uk". Please is this possible, if so what can I do. Finally, more important is the reply to address. If I give someone my "<myname>@<mysurname>.co.uk" email address, I would like at least for them to be able to reply to that address.

Thank you all for any assistance you can give,

Jay

In Thunderbird I keep getting RETR errors, and I am unable to get out of troubleshoot mode. No solutions to either problem appear. I can only access my principle email through Comcast.

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks.

If I sync them, which direction does the sync work in? Will all my Bookmarks on my laptop now appear on my tablet (Which I do not want to happen)? Will all my Bookmarks on my tablet now appear on my laptop (Which I do want)? Will I end up with two copies of most Bookmarks, because all my laptop Bookmarks are transfered to my tablet, plus all my tablet Bookmarks are transfered to my laptop?

I cannot find any explanatioin of what Sync actually does.

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will.

I've gone through and done everything the help articles suggest, nothing happens - then a few days later everything's fine. It's gone on like this for a few months. Any help would be greatly appreciated.

thanks -alex

A few days ago I accidentally deleted my browsing history and I have lost some pages that I need to revisit, is there a way to get the browsing history back as of 12/20/2023