All Products Support Forum

I am using version 115.3.3 just today I started having problems. My default Windows virus checker did not identify any issues and I ran malware bytes and it showed zero problems. the problem seemed to start at the point when I forwarded a 5mb file to a few friends. Since then, I have been unable to send anything. The system continues to crash. Most of the time I cannot see any information in pull down lists. I have tried rolling back to a week old restore point and it continues to have the probem. I have tried updating to 115.4.1 and it still has the problem. I have removed all of the automatic installed updates from the last two days and still have the problem..... HELP!

I am not sure I will see emails back from this help request, but I sure hope so:)

I keep telling thunderbird that messages are not junk, but it keeps putting them back in the Junk folder. The messages come from people in my address book. What the f... is going on? It is extremely annoying. I have been using thunderbird forever. I would have to switch to microsoft software. Please help!

My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see anywhere that I can do that. How would I undo it?

In upper right corner of the menu bar, I have what appears is a shield with a helmet (with red banner). This is followed by ever changing symbols, letters, and numbers . When I mouse over it or manually point it disappears. Removal of the pointer brings it back. This shows up on Firefox and Edge browsers. Does anyone know what this is?

I have created a form in Adobe Acrobat Pro with several form-fillable fields. All multi-line fields were created with the "long text scrolling" feature in Acrobat turned off, and all fields are locked.

However, when I email the form using Thunderbird and open it in Thunderbird (versus save and open in Adobe), all of the multi-line fields now allow text scrolling. As an example, I want only 5 lines of text to be entered in a particular box on the form, and Acrobat Pro and Reader perform correctly and limit the number of lines to 5. But when I email the form and open it in Thunderbird, I can enter unlimited lines of text.

As this form will be primarily emailed to recipients, I want to be sure the line limitation survives emailing. Is there a setting in Thunderbird I'm missing when sending, or opening the form?

Thanks

I have been locked ot of TBird (due to a lost Primary Password) for so long that most of the stored passwords are no longer relevant. I need to start over with a new copy of TBird on my PC - can anyone please give me detailed instructions?

Hello, we have a serious issue with labels in Mozilla Thunderbird at our company. We have many computers in the company and 9 labels, but unfortunately, on some computers, they do not synchronize with each other. The problem has persisted for a long time and nothing helps. We ask for assistance.

Best regards, Hubert Mielicki

I have been using Firefox on my Huawei P29 for several years. I have Google UK set as my search engine and on my home page and this has been fine for years. Two or three days ago when I loaded Firefox Google UK and Google.com wouldn't display. The link flashes in the top bar but the page stays blank. They will load in Chrome and in Firefox if I have desk top mode switched on, but not in android mode. I have uninstalled and reinstalled Firefox, cleared the browser cache but no change. Getting pretty fed up with wasting my time sorting it out. Is it the Huawei phone or Firefox's last update?

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

I was deleting large quantities of e-mails to free up space. I'd highlighted over 600. Thunderbird asked if I was sure I wanted to select them all, I said yes. I'd intended to then hit delete.

Unfortunately, Thunderbird decided to try to open all the e-mails, in separate tabs. Of course, it can't.

Big problem is I can't stop it from trying. I have let it crash and selected "re-open", let it crash and selected "quit", tried to x-out the e-mail tabs while it is working (it won't let me), I have x'd out of Thunderbird myself, and restarted my PC.

And, still, when I try to start Thunderbird, it opens and immediately starts trying to open all those tabs again.

Please tell me how to make it stop! I made one bad click ...

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with mail.com is the problem. Thanks

Dzień dobry, Jak otwieram pocztę na stronie onetu to podpowiada mi adres mailowy, którego nie chcę żeby podpowiadał. Jak go kliknę to nie podpowiada żadnego hasła ale jest on widoczny automatycznie a nie chcę żeby był widoczny. W zakładce hasła w ustawieniach nie ma tego maila, usunąłem "ciasteczka ze stroną onetu" a cały czas ten adres mailowy mi wyskakuje, przesyłam zrzut ekranu gdzie są widoczne te podpowiedzi a nie chce żeby były Proszę o pomoc

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge