Firefox refuses to open

Attempting to open Firefox in any way pulls up a white box as if it's about to open for a split second before immediately closing. Refreshing, uninstalling/reinstalling, … (read more)

Attempting to open Firefox in any way pulls up a white box as if it's about to open for a split second before immediately closing. Refreshing, uninstalling/reinstalling, and attempting to boot to Safe Mode all pull up the same result.

Asked by Creepster217 1 week ago

Last reply by Creepster217 6 days ago

How Do I reopen lost windows?

After returning from my wisdom teeth removal, I accidentally told firefox to forget the last 5 minutes of history, and now all of my tabs (including a few very important … (read more)

After returning from my wisdom teeth removal, I accidentally told firefox to forget the last 5 minutes of history, and now all of my tabs (including a few very important signup pages) have disappeared. I understand that this option says that the action "cannot be undone," but is there any way for me to reopen or recover those closed windows? I am panicking a bit right now.

Thank you so much.

Asked by Pendragonchen1 1 week ago

Last reply by Pendragonchen1 1 week ago

Firefox issue with the new version

We have been facing issue regarding CSRF authentication failure and x_factor_key when we try to access Splunk and Cisco ISe in our production network. Could someone pleas… (read more)

We have been facing issue regarding CSRF authentication failure and x_factor_key when we try to access Splunk and Cisco ISe in our production network. Could someone please help on this?

Asked by pc271286 6 days ago

An error occurred while sending mail

i received the below Error message when I try to send an Email. Is the error caused by with my Thunderbird Ver 78.9.1 or my Internet Service Provider. The Error appeared… (read more)

i received the below Error message when I try to send an Email.

Is the error caused by with my Thunderbird Ver 78.9.1 or my Internet Service Provider. The Error appeared April 10th after I update to version 78.9.1. I'm using Win 10 with all update installed.

My email address may have been in the recently hacked Facebook data.

"An error occurred while sending mail: The mail server sent an incorrect greeting: ob2-410.midco.net cmsmtp VkUYlKPKGv3eU 184.83.77.45 listed on Spamhaus XBL. Please see http://www.spamhaus.org/xbl for more information. ESMTP server not available"

Thanks

Asked by RoughRider 6 days ago

Bluetooth keyboard only works in URL/Search, does not work while browsing

I browsed to a few websites on my Oculus Quest 1 where I'd like to use keyboard shortcuts using a Bluetooth keyboard. Unfortunately, the keys do not seem to register in F… (read more)

I browsed to a few websites on my Oculus Quest 1 where I'd like to use keyboard shortcuts using a Bluetooth keyboard. Unfortunately, the keys do not seem to register in FFR. The keys only seem to work when I am in URL/Search, not when I am just browsing the site. Keyboard shortcuts do work in the Oculus Browser. Can you provide some advice?

Thanks, Dave

Asked by dmcomeau 6 days ago

Syncing uBlock Origin (addon) data, and Sync between Mobile and Linux in general?

I have "sync: addons" enabled in my sync settings (on all relevant devices). 1. Neither uBlock Origin nor its settings appeared on my Android tablet (I can't recall if th… (read more)

I have "sync: addons" enabled in my sync settings (on all relevant devices).

1. Neither uBlock Origin nor its settings appeared on my Android tablet (I can't recall if this worked on my other computer, but I'm 90% sure it did). Does this not work for syncing between mobile and Linux browsers (two Ubuntu machines)?

2. I tried using uBlock Origin's "Enable cloud storage support" (https://github.com/gorhill/uBlock/wiki/Cloud-storage) to move my site whitelist, but it appears to have a different bucket across my Linux and Android devices. I turned it off again after attempting to sync both (Firefox sync) and then get uBlock Origin to read its settings from there.

3. Now that I've migrated my settings manually, I no longer need the cloud sync data from uBlock Origin. Unfortunately, there's no apparent setting in my browser's (either Ubuntu or Android) Account menu to view or edit synced data. Is some amount of unnecessary data now floating there forever, unable to be accessed?

4. If there IS a method to view the contents of sync, how do I find it? Back when I used Chrome, it had a nasty habit of duplicating stuff at the server and occasionally pushing it back to duplicate all my bookmarks. I'd like to see what I've got stored and what (if any) storage quota I'm near. I have an absurd amount of stuff I need to keep synchronized between machines and I'd like warning if I'm using it inefficiently (see: undeletable data from that addon, small though it is) or if there are duplicate entries.

Asked by CallMeSteve 6 days ago

can’t un-enable https-only mode

I am trying to un-enable HTTPS-only mode, but when I go to ‘Don’t enable HTTPS-only mode’ it already shows selected. So I shouldn’t be in HTTPS-only mode, but I am. … (read more)

I am trying to un-enable HTTPS-only mode, but when I go to ‘Don’t enable HTTPS-only mode’ it already shows selected. So I shouldn’t be in HTTPS-only mode, but I am.

Asked by tamnet 6 days ago

Magic Mouse 2 Swipe to Back is not working

Hello, Apple Magic Mouse 2 Swipe to Back with one finger gesture is not working. Any idea if its disabled somewhere in FF settings? FF Version: 87.0 (64-bit) MacBook Pro … (read more)

Hello,

Apple Magic Mouse 2 Swipe to Back with one finger gesture is not working. Any idea if its disabled somewhere in FF settings?

FF Version: 87.0 (64-bit) MacBook Pro (15-inch, 2016) with macOS Mojave

Asked by awaistariq88 6 days ago

Can collections be improved

I think it would be more useful to use the collection as your own navigation. This needs to be 1. The ability to adjust the order of collections 2. Can purchase and adjus… (read more)

I think it would be more useful to use the collection as your own navigation. This needs to be 1. The ability to adjust the order of collections 2. Can purchase and adjust the order of the internal website of the collection set 3. The ability to rename the names of various websites in the collection. I'm a big fan of using favorites for sites I visit frequently such as YouTube, BBC Home.... I always categorize them to make it easier to find and visit them. I know Firefox can add sites to popular sites, but these sites are out of order, all at the top, and hard to find when using them.

Asked by wddsg888 6 days ago

Compatibility: an increasing number of websites and features do not work in Firefox on Linux

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like … (read more)

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like multi-account containers - as a software developer these are non-negotiable. I choose to use Linux for similar reasons, and many Linux distributions come with Firefox preinstalled as a default browser. In light of recent changes to Google's data collection through Chrome, I am more than ever committed to using Firefox as my only browser.

However over the last year or so, I have noticed an increasing number of websites or features on websites have stopped working in Firefox on Linux, forcing me to use Chrome against my wishes. Examples include the entirety of the Australian government's MyGov website; the phone call feature in Slack; and Google Meet meetings (no audio). I know people who use Firefox on other operating systems and they have not had these problems, so I can only assume that the issue is specific to Firefox on Linux.

I am not trying to suggest that Mozilla is responsible for this in any way - if Google or Slack or the government refuse to support Firefox on Linux, that's their responsibility, not Mozilla's. However, I am not convinced that the lack of support is intentional, or that it isn't a quirk of the particular Linux distribution I use or the version of Firefox included in the package manager. Any advice would be appreciated.

My Firefox version is 84.0.1, and my Linux distribution is KDE Neon User Edition 5.21 which uses Ubuntu 20.04 under the hood.

Asked by loathgrim 1 week ago

Last reply by loathgrim 6 days ago

Account keeps deleting all emails

Hello, I'm hoping someone might be able to please help with a quick enquiry? I have had no luck contacting Thunderbird and have been referred to this support forum. I was… (read more)

Hello,

I'm hoping someone might be able to please help with a quick enquiry?

I have had no luck contacting Thunderbird and have been referred to this support forum. I was shocked to find that they don't appear to have a direct customer support address.

My service has multiple emails within thunderbird - each of them ending @timemusictherapy.co.uk. Over the last year, we created a new email for our charity strand - charity@timemusictherapy.co.uk. We have noticed over the last couple of months, that Thunderbird has wiped all emails from our inbox for this address. There seems to be no way to retrieve them and no pattern to how or why they were deleted. This has happened twice, with all emails being deleted.

There will be lots of important emails coming to this address and it is imperative that we retain them. Does anyone have experience of this problem? And how we could resolve and retrieve the emails?

Many thanks for your time and assistance.

Kind Regards,

Marc

Asked by Marc 6 days ago

This might be a bug: Thunderbird Tasks

Setup: Today I was editing the comment in an existing task and was interrupted by a reminder. I chose the wrong choice (I discarded my changes) After that mistake I start… (read more)

Setup: Today I was editing the comment in an existing task and was interrupted by a reminder. I chose the wrong choice (I discarded my changes)

After that mistake I started to CTRL+S my changes frequently.

The issue: This task has a custom Category

After I left the editing process I noticed the Category column entry for it in the CTRL+Shift+D task listing view had many copies of the custom Category I'd created for it.

I reopened the task to edit and de-selected the custom category, CTRL+S, and they all went away. I RE-selected the custom category, CTRL+S, and it reappeared one single time. I clicked [Save and Close] and the custom category now appears twice. Along the way I noticed it duplicates the custom category in the Tasks display for every time I CTRL+S while I'm editing the description.

I successfully eliminated the custom category > saved > closed task > reopened task > recreated custom label ... the duplication behavior continued.

I think this is enough information to recreate the behavior. If not, let me know - TIA

Windows 10 64 bit up to date Thunderbird 78.9.1 (32-bit)

Asked by rscarce 6 days ago

Firefox not autofilling User Name

Firefox all of sudden stopped autofilling User Names on one website. I've refreshed, I've toggled on and off the Log in settings, I deleted the entry from Lockwise and r… (read more)

Firefox all of sudden stopped autofilling User Names on one website. I've refreshed, I've toggled on and off the Log in settings, I deleted the entry from Lockwise and re-entered it. I've searched the internet for a solution and can't find any - this is getting quite frustrating. I use a Mac computer.

Asked by graywhale 1 week ago

Last reply by graywhale 6 days ago

Uploading on Google Drive, 2x slow in firefox compared to other browsers.

Hi, I'm a student and I am not tech savvy. Not so literate about codes and customization, but I can understand and follow instructions for those who can help me. I've rec… (read more)

Hi, I'm a student and I am not tech savvy. Not so literate about codes and customization, but I can understand and follow instructions for those who can help me.

I've recently move to firefox from chrome few days ago. And I noticed that when I'm uploading some of our video lectures in google drive / google classroom, it is very slow. So I tried using my laptop's microsoft edge browser, and it is 2-3x faster there.

What could be wrong?

Asked by rhonearevyn.roque 1 week ago

Last reply by rhonearevyn.roque 6 days ago

Not showing comments in certain websites

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't… (read more)

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Asked by Ausemika 1 week ago

Last reply by Ausemika 6 days ago

places.sqlite is imcomplete

Hello, I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the … (read more)

Hello,

I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the switch. (I can do this because I made a backup of the old places.sqlite.) And I noticed that many entries of moz_historyvisits are missing in the new database. I made a graph about this, in which I am using pythons sqlite3 library to inspect the databases moz_historyvisits.visit_date column. For every visit_date I checked if it is still present in the new database or if it got lost. The pattern seems highly irregular.

Does firefox intend to maintain a complete history? By which criteria did individual history entries get lost? Is there a way to restore a complete version of my browser history from my account?

Any help is appreciated.

Asked by garrettmay 1 week ago

Last reply by garrettmay 6 days ago

Web pages won't refresh on PC

I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentim… (read more)

I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentimes not refresh after they have been open for a certain amount of time (TBD). As an example, if I edit an event in my Cozi Calandar page, the activity indicator will spin and spin and never comlete the change. I have to close the tab, open a new one, and load Cozi in that and then edit the event. Another indicator of this problem is that , when I open a new tab, the images associated with the Firefox Pocket recommended stories do not load (and I suspect the list of stories is not refreshed). If I close Firefox and restart it, that will sometimes resolve the problem, but not always. I have tried running Firefox in SafeMode, but that does not resolve the problem. I have also Refreshed my installation of Firefox.

Any suggestions would be appreciated.

Asked by Chris_firefox_acct 1 week ago

Last reply by Chris_firefox_acct 6 days ago