All Products Support Forum

I have used Firefox for many years, on a Windows 10 64 bit desktop with DuckDuckGo Search engine. Two websites I subscribe to will not let me use firefox to sign in using Firefox. However Microsoft Edge allows me to sign in. WHY do I have a problem using Firefox?

Do some of my settings need to be changed?

SDB

PS Also why is it so difficult finding the version # ? this used to be using the about option and I can't find that anymore.

I tried using troubleshoot mode and the crashes happened on there too. I uninstalled and reinstalled firefox, created a new account, removed and added my extensions back on, restarted my computer, and yet the issue keeps persisting. The browser doesn't prompt me to send in a crash report when this happens either, it's only the tabs not the browser itself that repeatedly crashes.

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

Looking for a way to add about 50 sites to the list of exceptions Firefox->Preferences->Privacy & Security->Cookies and Site data [article on managing cookies and site data doesn't suggest it is possible.] Any help is much appreciated:)

When I minimize Firefox in Windows 11, with multiple tabs, and then click on the icon in the toolbar, a list of my tabs pops up. I would prefer Firefox just go back to the window I minimized, preferably with focus on the tab I was viewing when I minimized. I don't understand why this isn't the preferred behavior. Please advise as to how I can force Firefox to reopen the window I minimized, when I click the toolbar icon, instead of presenting me with a list of tabs.

I turned on my desktop Mac today after five weeks away. All the folders in my main email inbox on Thunderbird have disappeared and, when I try to send an email I get the following error message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

I checked the setting with Thunderbird on my Macbook and there is not problem: all the folders are still there and the server settings are identical on both computers. In addition, I'm not getting any emails in that inbox on my desktop Mac, though on my Macbook they are all coming through fine..

Also, I have several other email inboxes on my Thunderbird and they are all working just fine on my desktop Mac. It's just that one email box on that one computer.

Any solutions, anyone`/

Just checking back to see if there has been any new methods developed for dealing with this issue.

[https://support.mozilla.org/en-US/que.../1338204#answer-1434499]

I have two homes in different states. Both have Mac computers. I would like to have both Firefox and Thunderbird be the same on both with the same files and same bookmarks, passwords etc.

I now go into the Library and copy files to a thumb drive when I am at home, and bring the thumb to my cabin. My problem is that I do not know which specific files to copy and bring and replace.

Can someone please inform me which files to copy for a seamless transition between both machines?

Thank you.

Three questions:

How do I move my entire sorted Bookmarks in the latest version of FIREFOX from the WINDOWS 7 PC to the WINDOWS 10 PC. Both are tower style PCs.

Also, how do I do a similar task for THUNDERBIRD (latest version)?

Last week, I started my WINDOWS 8.1 (tower) PC, opened FIREFOX. It displayed a suggestion to upgrade to the latest release of FIREFOX. I clicked on it, and it made the upgrade. However, I've lost all the Bookmarks at the left side of the screen AND the 'Home' icon at the top is gone also. Please explain how to get these back.

A comment: When you publish these upgrades for both programs, WHY does these upgrades change a person's previous settings? I spent an hour the other day trying to put my Bookmarks (on the 8.1 PC) back to where they previously appeared on the left side. This is VERY annoying, to say the least. Thank you.

Hey!

Early I was able just to drag URL from the address bar and page name / title will appear as the bookmark name. But two or three days ago FF stopped doing that, instead in the bookmark name I get just the URL duplicated.

I feel it may be related with new 111 version that was released around that time and installed on my computer by FF auto-update.

See pic attached, after the `pythonds` bookmark bug started to appear and names are URLs now :(

When I try to open "www.metservice.com" Firefox freezes completely. This did not use to happen and does not on Chrome. I have to restart my laptop to fix the freeze!! As it is a site I use regularly it is somewhat of a nuisance.

I use Chrome for the college where I teach but I know I can use Firefox it I choose to. So, I tried logging into the college site on FireFox but no matter what I do it tells me the password is wrong. It is the password I use on Chrome and is tied to the college site. How do I get it to work in FireFox? What am I missing? Thanks, LucyVan

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

I cannot enter the second email address because it keeps telling that that address already exists, yet the settings page says that there is none. and no one has answered any of these postings. so what's the point of all this nonsense? this is pitiful.You guys badmouth chrome yet I've never had a problem like this with them. I'm not going to hold my breath waiting for a reply.