Strange windows when starting Thunderbird

Hello A few weeks ago, I really struggled to install my profile on my laptop and I eventually deleted Thunderbird, reinstalled it and then managed to migrate my profile a… (read more)

Hello

A few weeks ago, I really struggled to install my profile on my laptop and I eventually deleted Thunderbird, reinstalled it and then managed to migrate my profile and everything worked fine

But today, I needed to use my laptop and when I try to launch Thunderbird, i get these strange popup windows (see screenshots)

If i then click on Thunderbird in the task bar and chose another command like "write an email ", the contents of the pop up window changes slightly but Thunderbird remains unusable as the normal windows do not appear

Can anybody help please?

Thanks

Asked by SafeTex 2 months ago

Last reply by SafeTex 3 days ago

visited pages not highlighting after reloading

Hi, im using latest Firefox for Android. Problem is that visited pages is not get highlighted after reloading. To reproduce the problem; search something on google, click… (read more)

Hi, im using latest Firefox for Android. Problem is that visited pages is not get highlighted after reloading. To reproduce the problem; search something on google, click open a link then come back to google, the link is highlighted purple ok but once the google page is refreshed or browser reopened same google search page doesnt highlight the link as if it wasnt visited before.

Asked by mcengiz34 2 weeks ago

Last reply by mcengiz34 5 days ago

Firefox recently started to constantly freeze

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of free… (read more)

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of freezing, there would also be periods where it functioned normally. The freezing doesn't seem to be triggered by anything specific. It happens when I'm scrolling, typing, or even sometimes when I'm doing nothing at all on a page. This also happens whether or not I have other programs open that could be slowing things down. According to task manager, I have plenty of spare CPU and RAM when it happens. I've tried turning off hardware acceleration, recreating the places file, and checking session restore as per this help article. It has also happened after restarting Firefox, so it shouldn't be a problem with that.

Asked by hagamablabla 2 weeks ago

Last reply by hagamablabla 6 days ago

Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 1 week ago

Last reply by kiri 5 days ago

Video problems

I've used Chrome for years but I considered using Firefox for android because of add on feature. But I found it frustrating to use because it was frequently slower to loa… (read more)

I've used Chrome for years but I considered using Firefox for android because of add on feature. But I found it frustrating to use because it was frequently slower to load websites like Twitter and had issues with videos crashing. I'm also trying Firefox nightly which works slightly better, but still has issues with video playback on websites

Asked by Crash 1 week ago

Last reply by Crash 2 days ago

multiple copies of saved messages

My copy of Tbird creates multiple entries in all of the folders. The worst is sent mail where the first duplicate is a 2020/08 message and the oldest 2013/07 has 32 copie… (read more)

My copy of Tbird creates multiple entries in all of the folders. The worst is sent mail where the first duplicate is a 2020/08 message and the oldest 2013/07 has 32 copies. Other folders aren't as bad but still have up to 6 copies of the oldest messages. Is there some way to re-index these tables? I'm concerned that one day it will just corrupt completely and I'll lose it all.

Asked by Rick 1 week ago

Last reply by Rick 2 days ago

Widevine CDM Update Schedule

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news Google has already released new version of CD… (read more)

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news

Google has already released new version of CDM. However, the version on Firefox 88.0b7 is still 4.10.1582.2. You can check on the following menu: [Add-ons and Themes]>[Plugin]>[Widevine Content Decryption Module]

My questions are: 1. When is new Widevine CDM coming to Firefox? 1. Can Add-on Manger provide this update to older Firefox?

Asked by otoguro 1 week ago

Last reply by otoguro 6 days ago

Thunderbird doesn't create link

Thunderbird 78.9.0 installed, but it happened also with some previous release (I don't remember the last one, but I install always when the announce for a new release ar… (read more)

Thunderbird 78.9.0 installed, but it happened also with some previous release (I don't remember the last one, but I install always when the announce for a new release arrives). Five different tests sending a mail to myself. Test 1: from Thunderbird I write a text (meet.google.com/haq-ahqt-bfr), I select it and then I click on "Insert" and after on "Link", I copy the same txt as link to be connected. I receive a mail with only "meet.google.com/haq-ahqt-bfr" as plain text, not colored Test 2: again from Thunderbird, without writing any text, I select "Insert" and then "Link" and then I insert the same text (meet.google.com/haq-ahqt-bfr) as text and as link. I recevie a mail with "meet.google.com/haq-ahqt-bfr <meet.google.com/haq-ahqt-bfr>" Test 3: I write a mail from gmail web inserting the same text and link as above: I receive a correct mai with an operating link. Test 4 and 5, as test 1 and 2, but as text ai write a word, not the link itself. In both cases I receive a mail with the word colored and clicking with the right button I can copy the link, but there is not the open link choice. Thanks. Claudio

Asked by claudiofarinati 2 weeks ago

Last reply by claudiofarinati 6 days ago

Firefox crashes because low free left RAM!

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps me… (read more)

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps memory leak. BTW if I have browser.cache.disk.enable set to false. Is page file still used?

Thanks for help.

Asked by empleat 1 month ago

Last reply by empleat 2 days ago

Error sending email

After we changed a provider of our e-mail box we have a problem with sending e-mails. Thunderbird frequently displays the error "Sending the message has failed because t… (read more)

After we changed a provider of our e-mail box we have a problem with sending e-mails. Thunderbird frequently displays the error "Sending the message has failed because the connection to the server has timed out", The error is displayed more often when replying to messages, and less often when sending a new message. The error is displayed regardless of whether the message has an attachment or not. We tried to change the wait time from the default value of 100 to 140. We also tried to change the minimum TLS version. Configuration is carried out as recommended by the provider. Other e-mail programs are sending correctly. We contact with our provider they say that everything is ok on their side. Thunderbird is updated to latest version, windows version from 2004 to 20h2, we are using the ESET endpoint security version 8.0.2028.0. We generated new eset certificates for thundebird but that did not solve the problem, also we tried to disable/uninstall our antivirus and add thundebird to the exceptions in both the antivirus and our firewall. Uninstalling thunderbird, deleting all folders, and then reinstalling and configuring does not work.

Antivirus : ESET Endpoint Security version 8.0.2028.0 Mail provider: idhosting.pl smtp username is the full name of the email address for example xyz@biblioteka.jaw.pl

Asked by it130 1 week ago

Last reply by it130 5 days ago

WebRender disble by default in Firefox 87 (Ubuntu) Snap?

Hi! Does WebRender gets disable by default in Firefox 87 Snap? I use Firefox as an Ubuntu Snap. In Firefox 86 (snap version) I got WebRender enable by default, I check th… (read more)

Hi!

Does WebRender gets disable by default in Firefox 87 Snap?

I use Firefox as an Ubuntu Snap. In Firefox 86 (snap version) I got WebRender enable by default, I check the about:support and run some benchmark to confirm that WebRender was enable and everything seems good! But now with this update I no longer have webrender enable by default, I test the apt package of firefox 87 and webrender is enable by default in Ubuntu 20.10.

Can someone please confirm that WebRender is disable by default on the snap version of FF 87 and why?

Thanks!!! <3 FF

Asked by Eduardo 1 week ago

Last reply by Eduardo 6 days ago

Add to home screen (a2hs) button missing

The Add to home screen button is not showing up in firefox mobile v87.0.0-rc.1 (Build #2015799099). For the purpouse of this ticket, I'll be using the example a2hs websit… (read more)

The Add to home screen button is not showing up in firefox mobile v87.0.0-rc.1 (Build #2015799099).

For the purpouse of this ticket, I'll be using the example a2hs website at https://mdn.github.io/pwa-examples/a2hs/ https://mdn.github.io/pwa-examples/a2hs/.

When opening the website in Chrome mobile, it has the option to Install the PWA as an application (picture 1), but in firefox there is no such option (picture 2). Also, the official guide suggests that there should be a "home icon with a +", which is not the case for me (picture 3).

The firefox application has permission to add homescreen shortcuts in the system (picture 4).

When connecting to debug via USB, I can see the serviceworker is running and the manifest was recognized (picture 5).

I've also tried reinstalling the mobile browser and removing all addons, to no effect.

I'm running Android 10 on a Poco X3 using MIUI 12.0.7.

I don't know else I may be missing.

best, Roberto.

Asked by robertoaall 1 week ago

Last reply by robertoaall 5 days ago

Incoming mail not downloading properly.

After years of flawless use, Thunderbird has gotten cranky. Now when I click to open a new email in the in-box, this message pops up instead of the document: "Not Downlo… (read more)

After years of flawless use, Thunderbird has gotten cranky. Now when I click to open a new email in the in-box, this message pops up instead of the document:

"Not Downloaded. "Only the headers for this message were downloaded from the mail server. "Download the rest of the message."

Supposedly I can download the rest of the message with a click. But most of the time that's not working either. Click . . . nothing happens, but the "trouble" message stays in place. Click again and again and the response is the same: failure to open the email.

Sometimes I'll return to the in-box to try again and find that the header for a single email has multiplied several times. Usually the second or third duplicate will finally open.

If anyone has any suggestions on how to restore this function to normalcy, so a new email in the in-box opens with just one click, I'd be more than happy to hear it!

Thanks in advance.

 - Stewart Iskow

Asked by stewart5 1 week ago

Last reply by stewart5 3 days ago

Nectar.com and saving passwords - technical change by Firefox needed

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appe… (read more)

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appear or work on this page. The automatic 'Saving 'new' password' doesn't appear or work. Deleting and saving the new address https://www.nectar.com/id/start/enter-card-number doesn't work either because Firefox Logins and passwords deletes everything after .com?

Round and round and round we go.

Why is there no way to contact Firefox? Nobody on/in the Community can make the required technical changes?

So this is all just frustration and time wasting?

Shouldn't Firefox have recognised this themselves and made the necessary changes?

Asked by jbeaven 1 month ago

Last reply by jbeaven 2 days ago

Items in Bookmarks toolbar randomly rearranging.

Items in my Bookmarks toolbar (and the overflow bookmarks list) keep rearranging themselves. I put them back in order, then every time I open Firefox, they rearrange agai… (read more)

Items in my Bookmarks toolbar (and the overflow bookmarks list) keep rearranging themselves. I put them back in order, then every time I open Firefox, they rearrange again. I've read through and tried everything suggested in the discussions and articles except the refresh, with I'd prefer not to do if it's not absolutely necessary. Nothing else suggested has worked. Any help will be appreciated. I believe this started after the last Firefox update. This is getting frustrating to the point I'm ready to stop using Firefox altogether. Thank you!

Asked by lhph74oo 2 weeks ago

Last reply by lhph74oo 6 days ago