Firefox is unusable

I know this is a bit vague, but I have FF on window 10, Windows 7 and Android, and it is unusable on all 3 platforms, Sooo slow, laggy and resource hungry, 6 proccesses f… (read more)

I know this is a bit vague, but I have FF on window 10, Windows 7 and Android, and it is unusable on all 3 platforms, Sooo slow, laggy and resource hungry, 6 proccesses for this one tab I have open right now, uses 6gb with a few tabs open. Is the latest version of FF simply unusable and its time to switch? Thoughts please

Asked by Rossco71 1 week ago

Last reply by Rossco71 2 days ago

Username and passwords not autofilling where they supposed to

Username and passwords not autofilling where they supposed to on https://my.account.sony.com, and https://account.mozilla.org. will update the list if i encounter any mor… (read more)

Username and passwords not autofilling where they supposed to on https://my.account.sony.com, and https://account.mozilla.org. will update the list if i encounter any more

Asked by Santas Little Helper 2 weeks ago

Last reply by Santas Little Helper 1 day ago

Single URL sites are redirecting to Google Search

I use Firefox for my office, and there are several URLs internal to my company that work with a single word. For example: "xyz/12345" is the same as "http://xyz.company.c… (read more)

I use Firefox for my office, and there are several URLs internal to my company that work with a single word.

For example: "xyz/12345" is the same as "http://xyz.company.com/12345" which opens the resource 12345.

This used to work absolutely fine until the latest update.

Current: 78.0.1 (64-bit) on MAC OS 10.15.5

Now, xyz/12345 searches google instead of navigating to the website. I do still need google search on the browser bar, as I use it frequently as well.

Having to type out http://xyz/12345 is an overhead that I would like to avoid.

Please suggest if there are any workarounds that could be used to get this working again.

Asked by DetectiveShrek 3 weeks ago

Last reply by DetectiveShrek 20 hours ago

Comment section on youtube gone?

Hi Just noticed that i no longer cant comment on youtube? Don´t even se the "leave a public comment" section either Tried to delete cookies just for youtube with no luck… (read more)

Hi

Just noticed that i no longer cant comment on youtube? Don´t even se the "leave a public comment" section either Tried to delete cookies just for youtube with no luck, tried microsofts edge browser and there was the comment section? So what happend to mozilla? Still run win7 64 bit, latest update on the browser.

Thanks

Tobias

Asked by torverud 1 week ago

Last reply by torverud 6 days ago

Recent T-Bird Mail Update 78.0.1 (32-bit) Program acting Strangely

Hello Support, I notice today when I updated Thunderbird program to new version 78.0.1 it started acting strangely, slowing down, not retrieving emails for specified fold… (read more)

Hello Support, I notice today when I updated Thunderbird program to new version 78.0.1 it started acting strangely, slowing down, not retrieving emails for specified folders, all folders change color to light gray, filters that were created are not responding I surely don't want go back and create them all over again. It has crashed on me several times so far, emails going straight to inbox when it works and not to their folders. Again, very, very slow... I'm using Lenova Computer with windows 10.

Thanks for your time,

Long time user and Donator, David

Asked by Dave 1 week ago

Last reply by Dave 4 days ago

Themes in Thunderbird

Themes don't work properly in v78.0.1-You activate a given theme which starts up and looks proper until you close Thunderbird. When you start it again it no longer works … (read more)

Themes don't work properly in v78.0.1-You activate a given theme which starts up and looks proper until you close Thunderbird. When you start it again it no longer works even though it is still shown active in add-ons-themes.

Asked by shermwad 1 week ago

Last reply by shermwad 3 days ago

Checkbox not selected

Hello, Since the last update, I noticed that the check-boxes were not checked after clicking. Test on firefox https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/… (read more)

Asked by huols4m 1 week ago

Last reply by huols4m 14 hours ago

Locked out of Firefox Account...

Hello, I have just had to reinstall WINDOWS 10 on my computer. In the process of doing this I forgot that I had 2-Step Verification switched on in the Firefox account (th… (read more)

Hello,

I have just had to reinstall WINDOWS 10 on my computer.

In the process of doing this I forgot that I had 2-Step Verification switched on in the Firefox account (that I'm now locked out of), so when I downloaded Firefox and installed it again, I then went to log into my account to sync the numerous add-ons and bookmarks I'd saved over years.

Anyway, long story short, I missed entering the 2-step code and now it seems that I'm locked out of that account? And, I have tried many ways to access the account, without success.

Now, I don't have any 10 digit recovery codes and (see the attached image) any time I attempt to get a confirmation link via email NOTHING turns up in my inbox.

In short, I have no idea what to do here or what my options are?

Is there anyone here who can save me a great deal of grief and help me get back into my original Firefox Sync account. I would be enormously grateful to anyone who can help me sort this out.

Kenneth Doyle

Asked by ieltstutor.adelaide 1 week ago

Last reply by ieltstutor.adelaide 6 days ago

Firefox mysteriously starts closing tabs in the background whenever I'm logged in to my other Mac user profile

Very strange behavior... when I switch from my primary user profile on my mac over to my work one (while leaving the primary one, and Firefox, open), my Firefox tabs star… (read more)

Very strange behavior... when I switch from my primary user profile on my mac over to my work one (while leaving the primary one, and Firefox, open), my Firefox tabs start closing in my primary profile in the background, one by one.

And it's directly correlated to amount of time spent in the work profile... if I switch over to the work profile, then switch back a few minutes later, all FF tabs are still there. But if I remain in the work profile for 20+ minutes then switch back, a few tabs will have closed. If I'm in the work profile for hours, when I switch back 10 or 15 tabs will have closed.

I know it's not an add-on issue, because I've tested it while in Safe Mode, and it still happens. I don't even know how to begin troubleshooting this. Anyone have any ideas?

Asked by Michael 2 weeks ago

Last reply by Michael 5 days ago

Why sometimes tabs with different sites was mixed each other?

Why some times at the latest version 78.0.2 tab mixed out sites each other? I mean for example i try to see the site of bayer(Football team) and in this site i see some e… (read more)

Why some times at the latest version 78.0.2 tab mixed out sites each other?

I mean for example i try to see the site of bayer(Football team) and in this site i see some elements from other tab i have for example site of team liverpool(Football team) and clear out when i go my mouse pointer on this spot. Why is that happening

Asked by Gregory 2 weeks ago

Last reply by Gregory 5 days ago

On some website video streaming (webcamera) asks for Flash, yes or no but

if yes video is very bad quality as with other browsers as Chrome the video is displayed directly without Flash ... it is on Linux Mint Note that on the Demo USB Key Inst… (read more)

if yes video is very bad quality as with other browsers as Chrome the video is displayed directly without Flash ... it is on Linux Mint Note that on the Demo USB Key Installation of Mint 19.3 it works fine as if it was with Chrome The problem is the same even from safe mode and with other profiles and defaults profiles on even other account of my OS

Asked by lu.menard 3 weeks ago

Last reply by lu.menard 5 days ago

Firefox shutting off add ons

Over the past few days, I've been having an issue with Firefox suddenly disabling and turning off add ons. Specifically, I have the Adblock Plus add on, to block and stop… (read more)

Over the past few days, I've been having an issue with Firefox suddenly disabling and turning off add ons. Specifically, I have the Adblock Plus add on, to block and stop advertisements, spyware, and social media tracking. I will get a behavior in a website I'm not used to getting, like a window asking me if I wish to permit cookies, or sometimes a pop-up ad, and then I'll see that the ABP Stop Sign icon is no longer visible in the toolbar. I will have to go into the Add Ons control page, and click for it to be turned on again, and then go back and reload the page. What is happening here that Firefox is suddenly shutting down add ons? What is the solution to this?

Asked by Lancer 525 1 week ago

Last reply by Lancer 525 6 days ago

Firefox won't Download files ?

Hi - I'm having an issue with Firefox, well its been ongoing for some weeks but just getting around to it.. My problem is that Firefow will not download files. I have tri… (read more)

Hi - I'm having an issue with Firefox, well its been ongoing for some weeks but just getting around to it..

My problem is that Firefow will not download files. I have tried the trouble shooting steps and its not a firewall issue because my other browsers will download - as a developer I have all the major browsers installed.

Also I changed the settings to have Firefox request the download folder for each downlod - but it doesn't. Anyway I am about to reinstall will post back then.

Maybe should have done that first.

C.

Asked by info2897 2 weeks ago

Last reply by info2897 5 days ago

Headers (From/Subject/To) not visible in message pane since 78.0 update

In the list view everything still looks fine, but selecting a single message, in the message pane most of the lines are blank (though it shows "1 more" on the From line, … (read more)

In the list view everything still looks fine, but selecting a single message, in the message pane most of the lines are blank (though it shows "1 more" on the From line, another "1 more" way over on the right edge of the window, possibly on the "To" line). One message appears to have been grabbed cleanly for the Subject line after going through 400+ new messages, but now it just keeps using that Subject for every email I select.

This is so flagrant I can't imagine how this could have gone out this way. I did flip through the release notes in case it's just some poorly documented change but nothing I see there could explain this behavior.

This isn't acceptable; I need to be able to tell what email I'm looking at and who else was on the thread or I can't use Thunderbird. Please don't make me go back to Outlook.

Anyone?

Also at the moment both address book and just literally sending myself an email both don't work. Is 78.0 even remotely usable?

Thanks

Asked by dyer216 2 weeks ago

Last reply by dyer216 4 days ago

back button not working with first anchor

I have a web page I created that has a list of clickable links at the top. These links go to named anchors down the page. This problem only exists in Firefox. I have trie… (read more)

I have a web page I created that has a list of clickable links at the top. These links go to named anchors down the page. This problem only exists in Firefox. I have tried it in Internet Explorer and Edge and it works properly in both. Clicking the links follows them properly. It's when I use the back button to go back to the top of the page, and only on the first link, that the problem occurs. The button becomes dimmed as though it went back, but it didn't. It stayed at the location of the first named anchor. This only happens with the first one, not the others on the page. The back button works properly on all of the others.

I even put the page on my website to see if being online made a difference (since it has only been local up to this point). The first time I clicked the first link and then the back button, it worked. Every time after that it doesn't work. Again, this only happens with Firefox, so I am thinking it must be a bug.

Any help to get around this, or do I have to just accept that Firefox will have this issue until it doesn't?

More info:

I added another anchor before the first one to see if that would make a difference. It didn't, and now both the new anchor and the old first anchor had the same problem. I tried renaming the anchor. No go. Then I added an image to the top of the page (below the links, but before the first anchor). Lo and behold the (now) second anchor behaves properly and the back button returns to the top of the page, but the new first anchor still has the problem. I am starting to think Firefox has some minimum distance down the page it has to travel before the back button responds appropriately.

Asked by Wayne 1 week ago

Last reply by Wayne 6 days ago

moteur de recherche

bonjour, depuis la dernière mise à jour (78,0,2esr), le moteur de recherche par défaut sélectionné (duckduckgo) dans le menu "préférences" n'est pas conservé en mémoire e… (read more)

bonjour, depuis la dernière mise à jour (78,0,2esr), le moteur de recherche par défaut sélectionné (duckduckgo) dans le menu "préférences" n'est pas conservé en mémoire et revient à yahoo à chaque redémarrage. Y a t il une manip spécifique à faire pour le fixer ? merci cordialement jean paul

Asked by jp.soma 1 week ago

Last reply by jp.soma 6 days ago

TBird78: blank header, grayed-out Send button, and empty address book

The recent update to Thunderbird 78 has caused numerous problems on my Windows 10 system. Received emails: -The header field is blank for To, From, Date etc. informatio… (read more)

The recent update to Thunderbird 78 has caused numerous problems on my Windows 10 system.

Received emails: -The header field is blank for To, From, Date etc. information. Picture attached. -There is no reply-all button in the header pane; instead, there are two Reply buttons Note: I used to have the CompactHeader Add-On installed. It had been disabled for some time, and there's no evidence of its presence any more, but perhaps there is lingering conflicting code? I tried toggling View --> Headers --> All/Normal. That collapsed the header, and now it won't expand regardless of the All/Normal setting. The attached picture was taken before this happened.

Sending emails (and this is the most critical issue): - I can manually type in valid addresses (see address book issues below), but when I press Enter, nothing happens. Thus, the Send button stays grayed out, so I am unable to send emails. The problem seems to be that it is not accepting the email addresses as input, so it stays in a perpetual state of "there are no recipients listed". Even when I use Reply or Reply-All, it seems to ignore the recipients, and the Send button stays grayed out.

The address book: - Is empty. It does not appear to have converted my local address book to the new format. - My company's address book on the LDAP server is also not being accessed.

I can submit these as separate issues if you like, but I wanted you to see all of them together in case some have a common cause.

Thank you for your help!

Asked by Lee 1 week ago

Last reply by Lee 4 days ago

Digitally signing emails, and [hopefully] one day using encryption

Encryption might be a bit of a pipe dream, but I'd like to be able to encrypt all emails. I am aware that it requires cooperation from the receivers and most people's eye… (read more)

Encryption might be a bit of a pipe dream, but I'd like to be able to encrypt all emails. I am aware that it requires cooperation from the receivers and most people's eyes just glaze over when you say "privacy" or "encryption".

But at least digitally signing messages seems to be an option. I actually had it working with Emigmail and GPG4Win. But there is a bug somewhere on the GPG4Win chain and everyone in the chain just points fingers at everyone else (and often get grumpy when they feel they've been targeted as the cause of the issue).

When the GPG4Win passphrase is requested (Despite setting it to never being requested), a folder called C:\nVidia Corporation\umdlogs is created. Always empty. So, after rebooting the PC or closing Thunderbird and restarting it, sending the first email of the day with the "Never ask for passphrase" (or even setting it to any value), the folder is created.

GPG4Win say it's nVidia's fault. nVidia say it GPG4Win's fault. People on various forums say it's because I enabled a setting forcing the folder to be created (Which is untrue). Just goes round in circles. No one is going to fix it.

After a few weeks I just got sick of having to delete the folder every time I sent my first email every day.

So.... Is there an alternative to GPG4Win to be able to digitally sign emails in Thunderbird?

Note that I am using 52.9.1 because later versions break some or all of the addons I use, some of which seem to be no longer developed.

The only other [ugly] alternative I can think of, which I haven't been able to get working it to set a trigger task in Windows task manager that fires when the folder is created, running a script which deletes it, without popping up a console window, and without impacting system performance - but I'd rather have a working solution where the folder doesn't get created in the first place.

Any ideas?

Asked by TanyaC 1 week ago

Last reply by TanyaC 5 days ago

History of the synchronized devices - Firefox Sync

Hello everyone, I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the e… (read more)

Hello everyone,

I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the exact date when I've removed this synchronization ? It would help me a lot to know that.

Also, is there a way to know from which device bookmarks/history/preferences have been added/modified. I'd like to show that all the bookmarks I've added to my account have been added from my current device.

Thanks a lot for your precious help, Best regards, Quentin

Asked by quent.mondot 2 months ago

Last reply by quent.mondot 5 days ago

Random tab crashes - consistently with Google Calendar but others as well

If you go to Google Calendar and right click on an empty space Firefox consistently crashes. I've tried Firefox Safe Mode - still crashes. I've tried a new profile wit… (read more)

If you go to Google Calendar and right click on an empty space Firefox consistently crashes.

  1. I've tried Firefox Safe Mode - still crashes.
  2. I've tried a new profile with the same installation - still crashes
  3. I've tried uninstalling and reinstalling Firefox but keeping the profile - still crashes.
  4. I've tried a new user account in Windows 10 and new profile - no crashes.
  5. I've tried ``sfc /scannow`` - integrity is good.

It's hard to get crash details but the last one I could get is - https://crash-stats.mozilla.org/report/index/6e2515a4-86cc-4bde-9d4e-06b060200716#tab-details

Does anyone have any idea before I start a new user account?

Asked by brisdaz 2 weeks ago

Last reply by brisdaz 4 days ago