• Solved

from address displaying wrong

TB for Linux vs 114.6.0 (64 bit) Apparently I made a typo somewhere and now the from address for a certain account is displaying an 'n' instead of an 'm'. So far I have … (read more)

TB for Linux vs 114.6.0 (64 bit) Apparently I made a typo somewhere and now the from address for a certain account is displaying an 'n' instead of an 'm'. So far I have had to change it by customizing the 'from' address each time. Where do I go to correct my mistake permanently? Thank you !!

Asked by see3ducks 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Multiple windows not restoring.

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because i… (read more)

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because it eats a lot of memory, I have to close and reopen Firefox from time to time. And to my annoyance, sometimes it "forgets" about one of the windows. So opens only one instead of both. Therefore I loose some quite important tabs. Any suggestions on how to fix this? Thank you.

Asked by zarsss 4 weeks ago

Answered by TyDraniu 4 weeks ago

  • Solved
  • Archived

Firefox thinks I scanned with phone camera despite doing from within the app

Trying to scan from my a53 to pair things up and it keeps thinking I used my phones camera despite using the button in the app from the url bar on android. Just like it s… (read more)

Trying to scan from my a53 to pair things up and it keeps thinking I used my phones camera despite using the button in the app from the url bar on android. Just like it says to do here. I can't for the life of figure out why it thinks I'm using the camera when I only did that once then figured out to use the app(really wish it was also in the menu next to the tab count as well....).

Asked by Kaosine 1 year ago

Answered by Kaosine 1 year ago

  • Solved

Error code 400? Cannot connect

Hi, I cannot get my outgoing connection to work. I have had message that said my incoming was ok but I cannot see any incoming mail, (TB locks up and says do not retry or… (read more)

Hi, I cannot get my outgoing connection to work. I have had message that said my incoming was ok but I cannot see any incoming mail, (TB locks up and says do not retry or the like). I have deleted TB and re-installed Ver. 115.8.1 (64 bit). I am using Win 10 on an older desktop. I have no difficulty getting and sending using Google mail account, I can log in and out without any problem. After a new TB install I enter my Name, my email address and Google password. Remember password is checked. I select POP, (a few times imap), incoming says pop3 SSL/TLS and POP.gmail.com For outgoing it says SMTP SSL/TLS and smtp.gmail.com and user name is my Google email address. I click "continue". NEXT; I get the popup showing a busted robot says user name or password not correct. On occasions I have seen the system searching for a password. Ultimately it may say contact supplier or the like. I have been down for 6 weeks and want to get back to TB, help will be appreciated. Bill bill.geneau@gmail.com

Asked by Bill Geneau 1 week ago

Answered by david 1 week ago

  • Solved

Export gmail contacts to Tbird...tried everything

Attempting to export my Win 11 Gmail contacts, import to Tbird. I attempting using my Gmail contacts using both Outlook .csv and Google .Csv. Then when importing at T… (read more)

Attempting to export my Win 11 Gmail contacts, import to Tbird. I attempting using my Gmail contacts using both Outlook .csv and Google .Csv. Then when importing at Tbird, I attempt to use .csv. Nothing shows up. Actually, the names show up under Tbird address book, however no email address'. Could you please give me specific entry directions and step by step directions. I appreciate this~ Thank you.

Asked by Lars 2 months ago

Answered by Matt 2 months ago

  • Solved

Scheduling an appointment on the Safelite website in Firefox crashes my computer

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https:/… (read more)

If I go to Safelite and start scheduling an appointment, navigating through that set of webpages will cause my computer to green screen/crash. The landing page at https://safelite.com asks for a zip code, and submitting that form puts you into the scheduling flow; after entering some details about a vehicle, I can click back and continue a few times (less than ten) to make my computer crash. I was able to reproduce the issue in troubleshooting mode. I also tried the same steps in Chrome, but it did not produce a crash.

This computer has had an issue with crashing in this manner for a while now, but this is the first thing I've noticed consistently causes a crash. I'm not expecting a solution, but I am hoping to close in on the issue; whether or not Firefox is the source here is questionable, but it does seem highly entangled.

Asked by drgn170 2 months ago

Answered by drgn170 2 months ago

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Why does Firefox block my web music app from playing one particular station?

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to rest… (read more)

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to restart the music, I got a message to the effect that my browser no longer allowed me to access a particular station, and a pop-up player showed up to play the music. What happened?

Asked by crogerblair1 1 month ago

Answered by zeroknight 1 month ago

  • Solved

can't add Avast certificates

I'm moving from Outlook 2015 (ie the bought-outright version pre Office365) on W10 to Thunderbird on a new W11 PC. I installed TB 31.8.0 on W10 system and imported conta… (read more)

I'm moving from Outlook 2015 (ie the bought-outright version pre Office365) on W10 to Thunderbird on a new W11 PC.

I installed TB 31.8.0 on W10 system and imported contacts and emails. That all works except I get "Secure Connection Failed" for live.mozillamessaging.com. I've deleted cert*.db and key*.db files and rebooted but it hasn't gone away.

[Probably not relevant: but I'm also not receiving the confirm-your-email message from Mozilla, and could only join this forum via the time-out reminder which did get through. But my test messages arrive OK.]

(Spoiler alert: this is nothing to the problems I'm getting on the W11 install!)

Asked by malcolm.storey321 1 week ago

Answered by Matt 1 week ago

  • Solved

POP - Hotmail - Unable to see "Sent Items" folder on Thunderbird Mac

Hi, I'd like to archive my recently passing family member hotmail account. I setup Hotmail (using POP) with Thunderbird MacOSX already (with the hope that I can just b… (read more)

Hi,

I'd like to archive my recently passing family member hotmail account.

I setup Hotmail (using POP) with Thunderbird MacOSX already (with the hope that I can just backup the user profile to the cold storage).

The thing is, I cannot see the "SENT" folder locally.

I tried to create a new folder "SENT" and point the setting (Copies & Folders > place a copy in) to use that "SENT" folder, but after sync, nothing appears on that folder.

I saw a similar request raised (here), but in that scenario, the person is using IMAP; while I'm using POP.

Is there any setting that I missed?

Thanks

Asked by jsid001 2 months ago

Answered by sfhowes 2 months ago

  • Solved

firefox doesn't show which tab is active

In firefox 1230 I can't see which tab is active because it has been improved. is that such a great idea -I know it makes us fiddle around for longer and if that is the in… (read more)

In firefox 1230 I can't see which tab is active because it has been improved. is that such a great idea -I know it makes us fiddle around for longer and if that is the intention then no one will want to change it except me.

Asked by Kenneth Keen 1 week ago

Answered by Kenneth Keen 1 week ago

  • Solved

junk folder

i accidently moved the junk mail folder into the trash folder but cannot move it back - please help win 10 pop mail if relevant

Asked by Nigel Gower 1 month ago

Answered by david 1 month ago

  • Solved

Unable to scroll to beginning of Youtube sub list

I used to be able to scroll to the bottom of my Youtube subscription list, to see the very first posted videos of all of my subscriptions, going back to the first days of… (read more)

I used to be able to scroll to the bottom of my Youtube subscription list, to see the very first posted videos of all of my subscriptions, going back to the first days of Youtube in 2005. Granted, not all of the videos would show up, and I don't know if that is a Youtube problem or a Firefox problem, but most of the videos would be there. Now, after going back less than a year in the archive, the scrolling just kind of peters out. Firefox becomes unresponsive to any key press or mouse click, and all I can do is quit the program. What has changed? Has Firefox gotten even worse at memory management? it was always a total pig with memory, but has it reached the point where it just plain malfunctions and can't recover? If that is the case, then Firefox devs had better get their spit together and work on optimization. I really don't want to have to start using Edge, thank you, no. I only use Edge to view PDFs.

Asked by gridsleep 5 months ago

Answered by gridsleep 5 months ago

  • Solved

Emails look weird in all my folders in Thunderbird

Since the update my emails all look incredibly weird in Thunderbird. Right now it has who the email is from with the subject below it and now, all the way to the right, i… (read more)

Since the update my emails all look incredibly weird in Thunderbird. Right now it has who the email is from with the subject below it and now, all the way to the right, it has when it was sent. I used to be able to see more information and it was easier to view. As I use this for work, as our work server is horrendous, I really could use some help. I have looked over my option in View but that has not helped much.

Asked by C.K. Lichenstein II 3 months ago

Answered by david 3 months ago

  • Solved

How can I disable searching when typing a question mark in the awesomebar?

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if yo… (read more)

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

Asked by Kevin Cox 3 months ago

Answered by zeroknight 1 month ago

  • Solved

Remove extensions button from toolbar

I need to be able to hide the Extensions button from the toolbar. Is there a way to do that outside of the user.js or prefs.js? Preferably I'd like to do this though the … (read more)

I need to be able to hide the Extensions button from the toolbar. Is there a way to do that outside of the user.js or prefs.js? Preferably I'd like to do this though the policies.json file though I could not find any options for this.

Asked by patrick.hinckley 1 week ago

Answered by Mike Kaply 1 week ago