All Products Support Forum

Hello,

I have been asked to upgrade our Firefox ESR in our VDI from 32bit to 64bit. We are using Window server 2012R2.

When I uninstall 32bit and install 64bit I dont get any errors and the program runs, but if I try to go to any website I dont get any page or error message. If I do a search in the URL Bar it does give you the end URL for the search engine, but we dont see anything. I have uninstalled the program, removed AppDATA folders, ProgramDATA and Reg keys related to Mozilla, but still get the same result. If I use another user account I get the same issues.

Could some recommend a fix ?

last night had firefox on tv(bigger screen) watching movie, shut off tv and neglected internet, was on and this am my firefox browser is on bottom and is 2x2 inches , cannot do any thing with it. have shut off puter and closed browser with virus software , but doesnt affect anything browser still 2x2 inches. Any suggestions?

I am using Mozilla Thunderbird as my email client. I have two different email addresses that I am using. Is there a way so that when I <click> reply or <click> write from either account that the email address would contain in the From field the address of just one account?

Example: First email account address JB@home.com Second email account address J_B@gmail.com

So if I click reply to an email that has been sent to the address JB@home.com and I click on the reply to this email so that in the From field it would put J_B@gmail.com.

Is this possible? thanks for you help

I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firefox has been updated since I last logged in successfully. The login page does properly load using Safari web browser. So, I believe something has changed with the recent Firefox update that is preventing the Centriq login page to load. The one thing I have tried, but did not work, is to turn off Enhanced Tracking Protection for the login page. All help is appreciated. Thank you.

Search bars do not activate. I have been unable to search by themes, words or phrases since this morning. Nothing has changed on my computer since yesterday. I'm with Mac, 10.11.6 system. What to do? Sorry for my English, I am French-speaking.

Hello,

Last night I went to bed and all my bookmarks were there. Today I woke up and all the bookmarks are gone on my laptop and the open tabs, add-ons etc. I am signed in. Restoration does not help (last backup is with today date). But on my smartphone I see them in bookmarks-> desktop bookmarks. How do I save them? I really don´t want to lose them.

Thanks a lot for any advice,

Cyril

I am not sure if I chose the correct topic for my question... I just purchased a new computer and installed Thunderbird for my email server. I noticed that I do not have "next" and "before" (I think it was "before") in the top bar, so that when I am reading an email, I can just click "next" to go to the next email. (I had those two choices in Thunderbird on my previous computer.) Is there a way to get those up there in the same area where there is "get messages, write, chat, address book, tag"?

every time i start firefox it launches 7 versions of it , it locks up and is not reliable, this just recently started occurring.

I went to programs and settings for windows 10 and removed Mozilla , I the went to %appdata% and removed all directories that were named moziilla.

I then empty the trash can , and rebooted.

I then re-installed the latest version from the web site for x64 ( version 78.0.2 64 bit) and have the same issue. I go to websites and they lock up for 2 - 5 minutes , uses another browser and go to the same web sites and have no issues, happens when I go to google.com,microsoft.com etc...

I do not have this issue when I use other browsers

Any Ideas ?

After I updated firefox through Google play last night, everything is cleared off. No more home page and all bookmarks are gone too. How do I fix that and get it all back ?

In the last few days I can not open sites of Gmail such as https://mail.google.com/mail/

www.gmail.com

when I click enter nothing happens...