All Products Community Forum

I am unhappy with version 150 of Thunderbird. In earlier versions, I was able to access the full range of emojis when writing an email. That is no longer possible; I can now only access a few. The integration of add-ons with Thunderbird isn’t working properly. After adding the German dictionary, Thunderbird froze; after adding ImportExport Tools, Thunderbird not only crashed but also wouldn’t start up again.

The Roboform extension does not work :-( This has been going on for 2-3 months now.... It keeps telling me the extension is installed (which it is) but not enabled (which it IS) Thank you

David Berry [email removed]@gmail.com

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me how to activate it, I noticed I never got a popup on my browser stating to turn it on. Later when going through the instructions it recommended I try to add it from my toolbar but it was not there either. I am not sure if this was a bug or not but I am really excited for this feature and would love to test it out as soon as possible!🫶

There is a message in my Inbox that cannot be deleted or moved. I've tried re-starting Firefox several times to no avail.

The stubborn message is actually completely blank when viewed in Tbird. Also - the stubborn message has already been moved to another folder where it can be read (i.e. message contents available). Yet - this stubborn "ghost" mail message will not disappear from my Inbox!?

I am connected to an Exchange email server - one of the "shared" servers administered by Microsoft.

I had hoped to get away from the insanity of Outlook, but it seems when it comes to email, there is no escape!

And finally FWIW, When I view my Inbox in "Web Outlook", there is no "stubborn ghost message" in the Inbox - the message is where I moved it.

Hello.

My problem is exactly what the title says. After I clear my history, Firefox still suggests me websites (not in my bookmarks). In the settings, when "search browsing history" is enabled, I get suggested some websites I used in the past even after clearing all time history. If I disable "search browsing history", then only the websites are not suggested. I already cleared everything like site data and cookies, all time browsing history etc.

I've attached 2 Screenshots: First screenshot is of the "search browsing history" setting. Second screenshot is of the search suggestion. There are 2 markings which mean: 1. (Main Problem) The suggested website by Firefox, which shouldn't appear after history cleanup. (It doesn't appear when the setting is off.) 2. This suggested website is different and in my bookmarks and is not a problem. (I am only mentioning it because I know the concerning website is not in my bookmarks.)

I use same sync account for Windows and Android and I don't have this problem on Windows. What should I do? Thank you for your time.

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

Hallo ich brauche Unterstützung,

Wie/Wo kann ich diesen Ordner Spam' in meinem Thunderbird Account '[edited]@t-online.de IMAP' entfernen/löschen? Die Pfadangabe 'imap://juergen.plenske%40t-online.de@secureimap.t-online.de/INBOX/Junk' des ersten Ordners ist falsch. Der INBOX-Ordner auf t-online heist 'Spam' und funktioniert als zweiter Ordner (unterhalb) korrekt.

Vielen dank für eine Lösung dieses Problems.

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firefox in the past, but recently I've encountered some rather drastic issues.

Background: I'm ex-IT, so I tend to be ultra-conscientious about security and performance updates all across my system. I'm also highly alert for any signs that my system or apps might be compromised in any way.

Recently, I started noticing that I was unable to scroll with my keypad or keyboard on certain sub-windows and certain pop-ups in some web sites (not all). I could scroll these sub-windows/pop-ups only by touch screen, and until today that has always worked. I've been using this workaround, because I haven't had time to really look into the issue. Most sites worked fine, but many would not.

Today, however, I logged into what I know to be a legitimate web site, https://blueshieldca.com, for some important information, but this time I found I was unable to scroll ANYthing on the site using my keypad, keyboard, or touch screen. I could change pages through the on-site menus, but couldn't navigate further at all on any page. I can see that there is more information cut off at the bottom of the page, but I simply can't scroll the page to view it. I almost never use MS Edge browser, but I tried it today, and I'm not having the same problem using Edge.

I'm also having a slightly different, but similar (related?), Firefox issue with the typical cookie-settings-preferences prompts that appear initially on most web sites. Any time I try to arrow over the cookie prompts, they immediately disappear. I'm completely unable to accept, change, or set cookie preferences on any sites.

I've reviewed all my settings in Firefox and all the add-ons I use. In Firefox itself, I run the following extensions: Brave (default search), DuckDuckGo Privacy Essentials, Ghostery Private Search for Firefox, Malwarebytes Browser Guard, Privacy Badger, and Express VPN (disabled) - I do not run any browser-specific VPN, but I always use Nord VPN on my system. The configuration options are overwhelming, and in spite of investigating every avenue I can think of, I haven't been able to find either a cause or a fix. I'm sure hoping you guys can help me figure this out!

My system is Windows 11 Home (25H2), 64-Bit, on a DELL XPS 13, 32GB RAM, 1TB SSD drive (1/3 free), about 3 years old. In addition to the browser-specific security software mentioned above, I run Bitdefender Security. I haven't made any changes or specific updates to any apps that I can link to the inception of this problem.

Any ideas will be greatly appreciated!

I have just set up Thunderbird on a new Windows 11 PC. So far as I can tell I have filled in the server details correctly. I can receive incoming mail. However, it fails to send emails out - I have tried a couple which I know are correct. Error message is: Sending of the message failed. An error occurred while sending mail. The mail server responded: <<snip>>: Relay access denied.

Please check the message recipient "<snip>" and try again.

(I've removed the actual mail address from the error message.) I've read the answers to previous versions of this query and made the correction as suggested. This hasn't helped. Any suggestions please? Many thanks, Roger Moore

bold textI have used Firefox for many years and hope to continue. I DO NOT USE GOOGLE!!

What do you recommend for anti-virus software?? I Paid for Malwarebytes and that started a 4-month nightmare with inconsistent support from the company EVERYTIME I SIGNED ON COMPUTERS SAVED PROGRAMS WORKED DIFFERTLY. I install a free version of Avira same problems I installed a free version of AVG same problems

PLEASE HELP!!

I can't find the three horizontal bars to be able to access any menu, to enable me to import the passwords and bookmarks from chrome. If there's no simple solution to this, I will simply discard Firefox. All I find is three dots on the top corner and if I access settings there there are no options to import anything.

I tried to add extensions on my Firefox but every time I click, it said to download Firefox. I also tried the delete and download back method and that’s doesn’t work either. Please help

FYI I was having issues signing onto my citizens online checking account and also signing onto my email account with comcast. After a while I disabled the NOSCRIPT extension which solved both issues. I believe this problem may have coincided with release 150.2