All Products Support Forum

Hello, I have recently updated to 91.1.1 (32 bit) and now cannot see BCC recipients in the Sent box, for emails sent to Lists comprising some 20+ email addresses. I did not have the problem with the previous versions I had been using for ages. I look forward to a solution. Many thanks, Ian Anthony

I have been trying to get the problem fixed for quite some time. So far, IF I even get an answer, it has not worked. This is almost constant, now, each time I try to open any email file, but seems to be worse when I try to open trash.

When I attempt to send replies or new emails I will occassionally get an error message asking me to re-enter my password. I will the try sending the message again, and the second - or third - time it will go through even though I have not done anything to reneter or change the password.

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Thank you for your reply to my original request. My outgoing server is now configured as follows: no description Server name: mail.iinet.net.au Port 587 username:my email address no authentication connection security: STARTTLS iinet have tried to help me as much as they can. I no longer know the password to this account on my laptop, although it is setup on my mobile phone and I am able to send emails from there using the phone email app.

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime?

Thanks!

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensaver was so I clicked round button on remote. Nothing happened so I checked cables they seemed fine. So I turned off tv and on again and a blue line came up at the bottom of the screen.

Hi. I have always taken a daily copy of my .thunderbird directory and am convinced I've been able to copy this back a day or two later, if I've mistakenly deleted something. Now it seems, whether I back up the .thunderbird directory or simply the profile file, when it's copied back, Thunderbird reverts to the current contents, as if the data is being stored elsewhere ! What am I doing wrong please? TIA.

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got access to it

This afternoon I downloaded a game from GoG. Since then, Firefox will not load any pages. I have reinstalled Firefox;when that didn't work I tried the refresh button, but that didn't work either. I have shut my laptop completely down and waited, then started it again, and I have just restarted it. None of this has made any difference.

I also uninstalled GoG.

How can I make Firefox work again?