• Locked

Mail missplacement

Problem Solved. I just wanted to say thanks to whomever corrected the inbox anomaly for Thunderbird. Limited knowledge of these things had me locating my new mail only af… (read more)

Problem Solved. I just wanted to say thanks to whomever corrected the inbox anomaly for Thunderbird. Limited knowledge of these things had me locating my new mail only after I had gone to drafts (or elsewhere as I later found out). So I did not fully understand the specific problem. Only as I started a mail clean-up did I notice the new email downloads at the wrong end of my stack. Then within a few days a new update arrived with the correction AND ALL IS WELL --- THANK YOU, THANK YOU, THANK YOU! Darryl

Asked by Darryl 2 months ago

  • Solved

Data loss upon exact migration

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is… (read more)

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is there.

Last time I needed to do that when my laptop died it worked. Now despite me using the EXACT profile path/name (eg, C:\Users\XXX\AppData\Roaming\Thunderbird\Profiles\XXX) in TB's local directory at my new computer only one MAIN folder's data is present.

Does anyone know how to solve this issue?

Thank you!

Asked by fiona2u 1 month ago

Answered by fiona2u 1 month ago

  • Solved

Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 1 month ago

Answered by slothmoving 1 month ago

  • Solved

Emails in local folder won't display

I have a local folder that has about 950 emails in it and is about 9MB in size. Today, when I choose an email in this folder to view, it just says Loading... at the top a… (read more)

I have a local folder that has about 950 emails in it and is about 9MB in size. Today, when I choose an email in this folder to view, it just says Loading... at the top and then there is a blank screen below. I have tried Repair Folder. I have tried creating a new folder and moving emails over to it to view them. Same problem happens in the new folder.

The odd thing is... if I choose to view the email in a new tab or in a new window... it displays fine.

Any ideas what I can do to fix this?

Thanks for your assistance

Asked by Colin 1 week ago

Answered by Colin 1 week ago

  • Locked

Hi I forgot my Thunderbird email password and can't find it. I just want to read my Thunderbird emails

I have used Thunderbird for years and the login was automatic (stored password) but for some reason recently it's asking for my password and I have no idea what it is. Th… (read more)

I have used Thunderbird for years and the login was automatic (stored password) but for some reason recently it's asking for my password and I have no idea what it is. The last readable emails were around 2/2022

The email address is [email]@bee-bradley.com

Thanks if you can help

Brendan Bradley [phone number]

Asked by brendanbradley1974 3 days ago

Last reply by christ1 3 days ago

  • Solved

How do I get address book from previous version?

For reasons that will likely never be known Thunderbird stopped yesterday. Clicking on the icon showed the spinning icon for a second or two and then ended without the a… (read more)

For reasons that will likely never be known Thunderbird stopped yesterday. Clicking on the icon showed the spinning icon for a second or two and then ended without the application starting. It had been running flawlessly for several years.

I checked with task manager, nothing from Thunderbird. I restarted. Same problem.

So, I found and installed the beta version which is working fine but I've lost my address book and message filters.

I can re-create the filters easily, but would prefer not to have to re-create the addresses. Is there a way to find the old address book(s) and use them?

Thanks -dmd-

Asked by dave300 2 days ago

Answered by david 2 days ago

  • Solved

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are … (read more)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 1 day ago

Answered by Terry 1 day ago

  • Solved

Headers don't match messages in 102.0

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also… (read more)

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also many of my messages are not rendering -- I get text html Finally, it seems that in the text html, the contents of several old messages from yesterday are merge together.

Asked by SudsJain 1 day ago

Answered by SudsJain 1 day ago

  • Locked

logins and passwords are gone...

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very … (read more)

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Asked by karanarunraut 1 day ago

Last reply by Paul 1 day ago

  • Solved

Reddit fails to load on Firefox for the last three days on 102.0 (64 bit) and Windows 10.

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've reboote… (read more)

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've rebooted the computer. Nothing seems to be aloowing mt to open reddit. Please advise.

Asked by Jeff Brown 1 day ago

Answered by cor-el 1 day ago

  • Solved

Thunderbird 102.2 broken; won't download gmail popmail

Since upgrading from the immediately previous version of TBird to 102.2, I can no longer dl GMail popmail. TBird does not even attempt to download. It also doesn't attemp… (read more)

Since upgrading from the immediately previous version of TBird to 102.2, I can no longer dl GMail popmail. TBird does not even attempt to download. It also doesn't attempt to download from another account when I tell it to manually download. It downloads on auto from that 2nd account, but not manually and not from GMail at all.

Asked by gkarasik 1 day ago

Answered by gkarasik 1 day ago

  • Solved

Blocking designated websites from search results

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems… (read more)

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems there are a few websites that frequently appeared near the top of the search results that were "come-ons"; that is when you click on the link in the search results, they only offered an option to "sign up" for access. I don't want to see this junk, and I did add one website to the list.

I've got another one I want to add, but I can't find the interface to add this website to the list. I thought it was a DuckDuckGo feature, but I don't see it anywhere! Is this a Firefox feature ? ... or have I lost my mind  :P

Asked by tmp003 1 day ago

Answered by tmp003 9 hours ago

  • Solved

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 1 day ago

Answered by jonzn4SUSE 7 hours ago

  • Solved

TB 102 - question on address book contact layout

In a recent announcement there was a image of a new layout for contacts in the address book in version 102. I have attached the image I am referring to. For the life of … (read more)

In a recent announcement there was a image of a new layout for contacts in the address book in version 102. I have attached the image I am referring to.

For the life of me I can not figure out how to display this layout.

Can someone explain to me how to view this layout?

Thanks, Bill

Asked by BillH 23 hours ago

Answered by BillH 10 hours ago

  • Solved

URL Drag-and-Drop into Windows File Explorer shortcut sometimes fails

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicabl… (read more)

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicable, just let me know that my issue is already being taken care. Thank you.

D&D a Firefox URL into Windows File Explorer, may fail. Just try it for yourself (Firefox for Windows, version 102):

Will fail (notice the additional folder created): D&D on this URL will fail

Will fail and may even create an invincible 0 byte file (Windows is unable to delete it...): D&D this URL will also fail

Won't fail: D&D this URL will *not* fail


I only noticed this wrong behavior in version 102.0 (Firefox 64-bit for Windows) but, as I use this D&D functionality quite often, I don't believe this problem to have occurred much before 101.x. Only tested it in Windows though (Windows 10 Pro - 21H2 19044.1766, 64-bit). This thus seems to be a BUG introduced in version 101.x or 102.0

By trial & error, I think I eventually found out what is leading the D&D to eventually fail: it's related with the web page title (i.e., the Firefox tab title). This behavior has nothing to do with the URL value itself.

When D&D an URL into File Explorer, the URL shortcut name is supposed to be created with the webpage title. However, Windows filenames have some unsupported characters: \ / : * ? ” <> |

So, I guess Firefox should first parse this title and remove all these unsupported characters (or replace them with, e.g., “-“), before assigning the title to the shortcut name (a .URL file). Which, as I understand it, is not happening anymore. I have not found any issue with the URL value itself.

In fact, the D&D result may vary, depending on the characters the webpage name includes.

If it contains a “/”, it will create one (or more) Windows folders before creating the URL shortcut. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “CAT5E Shielded 3/50μ Gold-Plated”, it will create a shortcut (with the correct link) in C:\my URL shortcuts folder\CAT5E Shielded 3\50μ Gold-Plated.URL Obviously, even though the URL content is right, this is not the expected behavior!

More troublesome can be a webpage title that contains a “:”, because it creates a 0-byte no extension file which sometimes (but not always) refuses to be deleted by Windows. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “ShinobiHub – Article: How to Update”, it will create a zero-byte file in “C:\my URL shortcuts” folder with name “ShinobiHub – Article” (no extension). Trying to remove the file in File Explorer may display the error message: “Item not found. This is no longer located in <PATH>. Verify the item’s location and try again.”

[BTW, after some digging I find out how to remove the file: Just open a DOS window and type: del "\\?\C:\my URL shortcuts folder\ShinobiHub - Article " No need to restart or do anything else, just need to put \\?\ before the directory when using the del command. Also use the tab button to make sure the name is correct; sometimes a space is added at the end that can be easily missed.]

Strangely enough, a “Verified by: Cloudfare” (or something similar) is also display just below Firefox Url.

I’m not sure about the effect of other different unsupported file name characters. Anyway, this was tested in 2 different Windows computers, both with same faulty results. The same operation in Chrome works as expected.

Conclusion: This issue should be easy enough to find but I could not find any *recent* report on a similar issue. That makes me wonder… is this really a bug?... Please help. Thank you. Cecilio

Asked by caecilius 6 hours ago

Answered by cor-el 6 hours ago

  • Solved

Primary password forgotten on a linux laptop. Now the primary password on my PC is changed.

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that m… (read more)

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that machine. I was confused about this and reset my Firefox account password with my recovery key. Now the primary password on my main desktop machine has changed and I am unable to use the password manager. I am afraid of losing all my saved logins and passwords. I tried resetting the primary password on the lubuntu laptop but the method in the help article did not work.

How is it possible that the primary password changed on my desktop machine? Please help, I do not want to lose all my password as I do not remember them all and some of them were automatically generated by firefox.

Asked by Kai 6 hours ago

Answered by cor-el 6 hours ago