All Products Support Forum

Hello. How can I choice (or modify) de background color for a selected text, or for new text writing? In the formatting menu bar in the "write" window, the icon for selecting the text color works well, but the icon for selecting background color acts on the whole page, not on the selected text. Thunderbird 115.8.0 (64 bits) on Windows 7 Pro. Thank you for your help.

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Hello, I have my thunderbird data files (emails, etc.) on a separate drive. I had windows, apps on an SSD. The ssd got corrupted so I had to reinstall. Now I need to have Thunderbird point to the files on the separate drive. I have been trying to figure it out from your support articles but it gets way too confusing, especially since the new version of Thunderbird is different from the version I had before. Can you help me? Thank you

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

I was exploring this new 115 of Thunderbird and ended up wiping the message viewer off the screen.

To start with, I have my TBird 115 as it came "out of the box." Three columns, Inbox folder tree on the left, Cards List in the center, and message pane in the right side.

I messed everything up when I widened the Cards list to the right edge of the window, where the <---> arrowhead disappeared and all there is to the right side is the window resize arrow from my Linux system and that awful slim Jim scroll bar.

I recovered my message pane using F8 key; it is below my short list of email in the Cards View. See the attached screenshot.

I would like to return things back to as they were with the three columns as described above. I forgot, too, where I turned on Classic View. There is a checked box in Settings somewhere. Or is it a menu? I need some help, please.

May I suggest a limit somewhere short of the right-side edge of the window and short of the scroll bar to only widen the message pane "so far," such that one can recover from pushing it that far, using the same means to return it with the double arrow.

OS: Linux Mint 21.3 Cinnamon Thunderbird 115 MintBox Mini 2 Pro computer

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am up to date.

The "update you browser" has a link to "whatbrowser.org", which I believe is run by that horrid business, Google.

Has anyone struck this problem? Is there a solution?

I have closed Firefox & re-opened, I have rebooted the computer. No change.

I asked a question to add details after an answer but when I have an error when I click to the "Post a Reply" button.

400 Bad request: detail "Question creator cannot take a question."

The HTML display for incoming email seems to have broken between 10/21/2022 18:23 (which I believe to be the time of the 102.4.0 upgrade) and approximately 10/22/2022 (today) about 16:30. Is there any way to restore these as HTML display?

Trying to scan from my a53 to pair things up and it keeps thinking I used my phones camera despite using the button in the app from the url bar on android. Just like it says to do here. I can't for the life of figure out why it thinks I'm using the camera when I only did that once then figured out to use the app(really wish it was also in the menu next to the tab count as well....).

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by countless support requests over the last two years. It's clearly something your user base wants. If Mozilla doesn't want its browser to go the way of Internet Explorer, it needs to listen to its customers.

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Since I too am having many problems with passwords I wonder if I were to reinstall TB if that would solve the problem. Is there any way to save my contacts before I do a reinstall so that my contacts/addresses are easily replaced after the reinstall? Or am I not going to fix the password problem by doing a reinstall?