Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacopissimo 1 month ago

Last reply by Terry 1 month ago

91.9.0 - Tabbed message changing instead of current layout one

Running 91.9.0 on Mac OS 64-bit This has been happening just recently (I don't know if due to update). Issue description: On inbox, when single clicking on on email in th… (read more)

Running 91.9.0 on Mac OS 64-bit

This has been happening just recently (I don't know if due to update).

Issue description: On inbox, when single clicking on on email in the list of emails, it opens the layout view of that email. On double clicking it opens the message in a tab. If I go back to the inbox view (first tab) and click on another email, the layout view doesn't change but I can see the latest open tab is changing with the selected email.

The issue happens on my 2 mailboxes.

What should happen: Tabbed emails shouldn't change Layout viewing email should be the ones selected

Asked by Chaton 1 month ago

  • Solved

Data loss upon exact migration

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is… (read more)

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is there.

Last time I needed to do that when my laptop died it worked. Now despite me using the EXACT profile path/name (eg, C:\Users\XXX\AppData\Roaming\Thunderbird\Profiles\XXX) in TB's local directory at my new computer only one MAIN folder's data is present.

Does anyone know how to solve this issue?

Thank you!

Asked by fiona2u 1 month ago

Answered by fiona2u 1 month ago

Streaming Video

Hello, I'd like to host an event in a custom Hubs model with a 1080p audio/video livestream on a video element on a wall. I'm using Mux Mux to deliver the stream at a hig… (read more)

Hello,

I'd like to host an event in a custom Hubs model with a 1080p audio/video livestream on a video element on a wall. I'm using Mux Mux to deliver the stream at a high bitrate (@30000 kbps, though Mux supports ABR to deliver the stream @270p for slower clients). I have no issues up to about 10 users, after that, the stream halts for all users. My understanding so far is that the Hubs-hosted proxy will stop working due to server load. Locally, Hubs runs fine, but I can't test with that many clients.

Do I need to host my own Hubs server on fast CDN (S3) so I can handle the load for up to 30 people on the proxy? Would a special CORS header in the Mux stream help with NOT requiring a proxy? (NON_CORS_PROXY_DOMAIN)?

Asked by metaVic 1 month ago

  • Solved

Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 1 month ago

Answered by slothmoving 1 month ago

Light/Dark mode issue persists

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it … (read more)

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it still affects the browser (menues etc) despite me having the settings locked on light-mode.

Asked by Mumrik 1 month ago

Last reply by Terry 1 month ago

Auto-Correct for Tbird 91?

Hi, I used to use the 'mms Auto Correct' add-on to quickly change a few letters into a longer (common) message but it is no longer compatible with tbird 91. Is there ano… (read more)

Hi, I used to use the 'mms Auto Correct' add-on to quickly change a few letters into a longer (common) message but it is no longer compatible with tbird 91. Is there another option?

I frequently writing the same things in an email so it's really nice to have a 'shortcut' so that just a few keys automatically turn into the larger message.

Thank you! p

Asked by petermoore1 1 month ago

Can't upload large files on Google Drive

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is caus… (read more)

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either.

Firefox is the latest stable version: 101.0.

Asked by rado84 1 month ago

Last reply by jonzn4SUSE 1 month ago

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

mail stopped coming after i bulk deleted a lot of mails. thunderbird returned that it failed to delete a mail and quit.

mail stopped coming after i bulk deleted a lot of mails. back on 1/3/2021 thunderbird returned that it failed to delete a mail and quit. I periodically try to get thunde… (read more)

mail stopped coming after i bulk deleted a lot of mails. back on 1/3/2021 thunderbird returned that it failed to delete a mail and quit. I periodically try to get thunderbird to work, because i like it, but no mail after 1/3/21 arrives. regards Bill

Asked by Mr. Bill A. 4 weeks ago

Can't send email

can not send email with thunderbird 91.10.0. When I try to send I get: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error… (read more)

can not send email with thunderbird 91.10.0. When I try to send I get: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout001.msg.pkvw.co.charter.net cmsmtp 15.181.145.2 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1120." Thunderbird worked fine for years up to about 10:00 AM EST this morning. What do I do to get back to where I was?

Asked by glenn6990 3 weeks ago

Restore previous session and Open links in tabs instead of new windows is selected in settings/general. NO effect

Hallo, Question related to Firefox on my openSUSE Leap 15.4 system. In settings/general Restore previous session and Open links in tabs instead of new windows is selected… (read more)

Hallo,

Question related to Firefox on my openSUSE Leap 15.4 system.

In settings/general Restore previous session and Open links in tabs instead of new windows is selected. Unfortunately after a new start up these settings do not generate, since a few weeks, the expected result "Restore previous session and open these links in tabs" .

Asked by Frans 3 weeks ago

No Calendar After Thunderbird Restart

I always have the calendar tab open while using TB 91.10.0 (32-bit). But after shutting down the computer (Windows 10 Home) and restarting, TB has forgotten that the cale… (read more)

I always have the calendar tab open while using TB 91.10.0 (32-bit). But after shutting down the computer (Windows 10 Home) and restarting, TB has forgotten that the calendar tab was open. It never used to do this. Whay am I doing wrong please?

Asked by Harold 2 weeks ago

Since update to FF 101.0.1 proper access to Open24 banking partially (!) restricted

After update to FF 101.0.1 access to the Open24 banking website is somewhat 'bumpy'. 1) Usually, if you enter the Open24 access number, the cursor automatically proceeds … (read more)

After update to FF 101.0.1 access to the Open24 banking website is somewhat 'bumpy'. 1) Usually, if you enter the Open24 access number, the cursor automatically proceeds to the next window. It no longer does this - you have to to it manually. (Win 10) 2) Same problem with the password. 3) Same problem with the Personal Access Number (PAN). 4) Once I am IN my account, only a part of the links do work. Opening 'recent transactions' does NOT. 5) If I try to log out, instead of the usual confirmation I get a blank screen with the PTSB logo on top.

  • Using another browser (in this case Edge) does NOT cause ANY problem!*

So, I have to assume, this problem is version related. Please correct this asap! Thank you.

Asked by HenningDuve 2 weeks ago

Firefox not remembering passwords when "remember me" is selected on sites

Hello, I had this issue on another computer and it never got resolved. When I downloaded Firefox on my last computer, the problem went away. However, on my new compute… (read more)

Hello, I had this issue on another computer and it never got resolved. When I downloaded Firefox on my last computer, the problem went away. However, on my new computer it is back. The passwords are showing saved. When I click remember me, the website never gets stored as remembering and I have to relog in every single time I start Firefox; on every website. There has to be a way to fix this. I have done everything the "help" section has said. What can I do because I do not want to go back to using Safari.

Asked by courtneyisaboy 2 weeks ago

Tapping Firefox Focus URL bar changed from select all to cursor at end of URL

Hi, I have been using Ff Focus for years and love it. When I want to navigate to a site, I want to tap the URL bar and type the URL (or first letter of using the handy a… (read more)

Hi,

I have been using Ff Focus for years and love it.

When I want to navigate to a site, I want to tap the URL bar and type the URL (or first letter of using the handy auto-complete). That used to work well. Maybe 2 months ago, the behavior of the URL bar seems to have changed.

Before, when I tapped the URL bar, all text would be selected. That made it easy to begin typing and overwrite the existing URL. Now, when I tap the URL bar, the cursor is placed at the end of the current URL. To erase the existing URL, I have to additionally tap the little X. It is small and hard to accurately tap. I often have to tap it several times.

The new behavior is less desirable. Most of the time when I tap the URL bar, it is because I want to type in a new URL. It is almost never the case that I want to append text to the URL.


I suppose this new behavior solves the problem that if I want to highlight only a portion of the URL, it is easier. It used to be very difficult to remove the selection when all text was selected.

I understand it’s impossible to please everyone. I just wanted to give feedback that the new behavior is less than ideal for me.

Either way, great product and thanks for the selfless work.

Asked by firefox1890 1 week ago