• Archived

Can no longer receive emails via Thunderbird.

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using T… (read more)

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using Thunderbird. Even after my email provider switched to using Microsoft’s Outlook servers. But when I subscribed to Microsoft’s Office365 and accidentally opened its Outlook module/application I was no longer able to send out emails. I could of course receive and send emails when I logged into the web version of Outlook, but while I could still receive emails I could no longer send them via Thunderbird. When I installed the latest version of Thunderbird (78.14.0 (32-bit)) I was no longer able to even receive emails. However, when I set up a “new” account (and used the email provider given password, which works at the web version of Outlook) and switched from POP3 to IMAP I was able to receive emails again, but I am still unable to send emails. I have tried numerous settings for my Outgoing Server (SMTP). None have worked. So my questions are: 1. What are the appropriate SMTP settings? I’ve tried so many, so I’m not providing the current ones. I’d like to start with a clean slate! 2. Are there any settings elsewhere that I need to tweak? 3. Why can’t I see (and alter if necessary) my password in my settings? (I assume they are still the appropriate ones that I inserted when I set up my account again.) However, even when I manually insert them after an error message and a form asking for my password they do not work. I’ve tried it with my antivirus and firewall protections (Webroot & Windows) turned off. SC

Asked by scremer22 2 years ago

Last reply by countryranger83 2 years ago

  • Archived

Firefox Relay

I understand that I am talking to the community of volunteers. At least that is what it says. But I still have to express my anger, that it is so difficult to get help … (read more)

I understand that I am talking to the community of volunteers. At least that is what it says.


But I still have to express my anger, that it is so difficult to get help with firefox issues.

The developers who write the sites and make the apps, hide behind the scenes.

The firefox information and so called help pages are full of ambiguous double speak and round and round loopy useless or vague answers and dead ends.

Then I am told to be nice when you guys cause so many maddening problems?

I did not cause the problem!


That is not called good service.

That is called round around.

The issue now is, that in the last couple of days this new "Relay" thing pops up and prevents me from doing anything on line with my email address for the last two days.

The instructions for Relay are nonsensical.

The settings site does not work.

Options to opt out, or cancel it are not there.

I did not ask for this service, at least not that I am aware of.

And it appears that if I want to use it, I am forced to pay for it.

That is called extortion.

I have lost a lot of time, screwing around with this problem. And figuring out how to get here to this complaint or support form.

I am spittin mad!

This msg has to be fwded to the developers and programmers who caused the problems. david.pelly at hotmail dot ca

Asked by DavidM 2 years ago

Last reply by DavidM 1 year ago

  • Archived

ADD-ONS REMOVAL

I want to remove an add-on called MAESTRO which I downloaded and it has taken over my home page. When I search for it in add-ons it doesn't come up . In addition none … (read more)

I want to remove an add-on called MAESTRO which I downloaded and it has taken over my home page. When I search for it in add-ons it doesn't come up . In addition none of the results has the place to click on to bring up the remove window. I want to get back to Firefox as my home page Please help.

thank you Ken Lyonss

  • Archived

game site says Firefox doesn't accept cookies so I cannot login

I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple … (read more)

I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple of days but I think Firefox had some updates because computer restarted several times when I wasn't present. When that happens I then find myself having problems with Facebook which is a big nightmare in itself but then I also find I once again am blocked from my game site. Below is what I get each time at the BF game site:

Cookies are required to sign in!

No, we're not talking about chocolate-chip cookies. "Cookies" are little text files sent to your browser to help keep track of users. Your browser is set to not accept cookies, so our system cannot sign you in.

Please follow the instructions below for your browser (starting at the top menu), and then refresh this page:

   Internet Explorer:
   Tools -> Options -> Privacy tab. Reduce the setting to medium.
   Opera:
   Tools -> Preferences -> Advanced tab -> Cookies -> Accept cookies.
   Firefox:
   Tools -> Options -> Privacy -> Cookies tab -> Allow sites to set cookies.
   Safari:
   Safari -> Preferences -> Security -> Accept Cookies: Only from sites you navigate to.
   Netscape:
   Edit -> Preferences -> Privacy & Security -> Cookies -> Allow cookies based on privacy settings (or Allow all cookies).

I have tried my best to get Firefox to allow the cookies or eat them or whatever is needed but apparently I am doing something wrong. The BF tech is now advising me to change to another browser but I am unwilling to do that. I am used to Firefox.

Please, is there anyone who can help me, even walk me through so I don't get this same page again and again?

Gail

P.S. I am not above begging either. I am elderly and very close to tears because I retired from a prototype engineering and developmental lab where I worked with robots and all that. I guess they have turned on me.

Asked by naturepreserve4 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Reload current page icon

Only the bottom half of the "Reload current page" icon is active. Moving the pointer above this turns off the gray square around the icon turns off its functionality. Is… (read more)

Only the bottom half of the "Reload current page" icon is active. Moving the pointer above this turns off the gray square around the icon turns off its functionality. Is there a hack which can fix this?

Asked by rickholt 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I to Change Column Widths in Message List in Thunderbird v100.0.2 (64bit)?

How do I to Change Column Widths in Message List in Thunderbird v100.0.2 (64bit)? I want to Resize my Message List Columns to make viewing my folder of emails to my uses.… (read more)

How do I to Change Column Widths in Message List in Thunderbird v100.0.2 (64bit)? I want to Resize my Message List Columns to make viewing my folder of emails to my uses. Some columns with more space and others with less.

Asked by BullMoose 2 years ago

Last reply by david 1 year ago

  • Solved
  • Archived

How do I access Yahoo's main page?

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I u… (read more)

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I used the SpeedTest, then my main page was gone and instead I have a bar of Firefox selected options. I've tried to find how this is done so I can set it back but I can't find it. Please help.

Asked by Eric 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Solved
  • Archived

Firefox 101 update is garbling dropdowns on IMDB home page

My Firefox browser was automatically updated to version 101 today May 31, 2022. The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and lef… (read more)

My Firefox browser was automatically updated to version 101 today May 31, 2022.

The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and left are displaying all their options on top of the web page content. Pages are not loading fully.

This is on a MAC. Safari and Chrome browser work properly for the IMDB page.

Is there a fix for this?

Asked by ltelotte 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Solved
  • Archived

Browser does not work. At all.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection … (read more)

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Asked by santucci.chris 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

Is Firefox censoring images on Russian webpages?

Hallo all! `macOS 12.4` `Firefox 100.0.2 (64 bit)` First Rant:* How is this possible? Impossible to enter this forum with Firefox. I was obliged to change to Safari… (read more)

Hallo all!

`macOS 12.4` `Firefox 100.0.2 (64 bit)`

  • First Rant:*

How is this possible? Impossible to enter this forum with Firefox. I was obliged to change to Safari, to ask my worries about `Mozilla Firefox`. On the Page to enter the support forums: `Log in / Sign up with Firefox Accounts` I click on `Continue with Firefox Accounts` and wait and wait - nothing happens!

  • Second Rant:*

Impossible to change my profile, with an email-address, which does not exist anymore. So I made a new profile :-(

  • Third Rant:*

Why you need my age in my profile? I consider this a private information

And now to my problem:

entering the webpage www.anti-spiegel.ru the images does not show up anymore. What I tried so far:

+ check javascript-support (enabled) + I emptied the Caches and Cookies + check security settings + reinstall of Firefox + renaming the folder `~/Library/Application Support/Firefox` to `out_Firefox` Result: images are rendered + renaming the folder `~/Library/Application Support/out_Firefox` to `Firefox` Result: images are not rendered

My Question is: are images censored on Russian Webpages?


Yours marek

Asked by muc_marek 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Volume of cookies and website and cache data stored on disk.

Hi! First of all, I'd like to congratulate the community on the 100th edition of Firefox. The subject was selected as "other" because it is not a failure or problem, but… (read more)

Hi! First of all, I'd like to congratulate the community on the 100th edition of Firefox.

The subject was selected as "other" because it is not a failure or problem, but a suggestion for improvement related to the information on the volume of cookies and website and cache data stored on disk.

It's been a while since I noticed this and now I present it in writing asking whether or not it is feasible to implement the suggestion below.

In Settings / Privacy and security / Cookies and website data, the amount of “bytes” stored taking up disk space appears.

According to the detailed description on the subject, available at the address

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

there is a screen copy illustrating the explanations, for example:

Cookies and website data Your stored cookies, website data and cache are currently taking up 468 MB of disk space. know more

That's the point: "Your cookies, website data and cache stored are currently taking up 468 MB of disk space"

However, this information freezes when reaching 1.0GB.

The exact question: could this information be shown beyond the conditioned threshold until the user decides to clear all data?

Without further ado, I thank you in advance for your attention and, as far as possible, I look forward to hearing from you.

Yours sincerely, Ricardo Pinto. Basic Firefox User in Brazil

Asked by rhiccarddo 2 years ago

Last reply by rhiccarddo 1 year ago

  • Solved
  • Archived

Can't get tablet to sync

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions … (read more)

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.

Asked by michael.friedman 2 years ago

Answered by James 1 year ago

  • Archived

Firefox crashing on startup

I am unable to open firefox and am currently typing from edge (yuck). I believe it is crashing on startup, it does not open when I click on the icon either pinned to my t… (read more)

I am unable to open firefox and am currently typing from edge (yuck). I believe it is crashing on startup, it does not open when I click on the icon either pinned to my taskbar or through the start menu. I have reinstalled the latest version to no avail. If it is crashing on startup then it is not generating a unique crash report each time; my last report is from last night when the problem started, Crash ID: bp-f8bfbf97-971a-464b-8930-aec7e0220530. Many thanks for any help.

Asked by felixglynn 2 years ago

Last reply by cor-el 1 year ago

  • Archived

2 questions about latest update

Will the latest update now being nagged about delete logins for web sites and apps Firefox has done with the last few updates? Second, why doesn't Firefox disclose WHY a… (read more)

Will the latest update now being nagged about delete logins for web sites and apps Firefox has done with the last few updates? Second, why doesn't Firefox disclose WHY an update is needed first (so a user can make his or her own mind up)? These questions beg another important one: if Firefox believes all the constant updates are so important, first, why don't they get them all done at once and quit piecemealing them out? Dishing them out in smaller updates often could easily leave the impression that someone doesn't know what he's doing ... and I'd like not to believe that about Firefox.

Thank you.

Asked by Txasslm 1 year ago

Last reply by James 1 year ago

  • Archived

Secure Connection Failed

Hi, I get this message fairly frequently: Secure Connection Failed An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR The page you ar… (read more)

Hi, I get this message fairly frequently:

Secure Connection Failed

An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I use another browser (Edge) there seems to be no problem. Any help would be appreciated.

Asked by jameskleinrath 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

When searching in the address bar I am redirected to website instead of search results

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened a… (read more)

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened after I searched the term and a little pop-up asked if I meant to go to the website instead. I accidentally clicked yes and do not know how to change it back. I would like to be able to type "translate" and have the google results show up first. Any help is greatly appreciated.

Asked by Finn 1 year ago

Answered by Finn 1 year ago