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I've spent more than half of today trying---once again, after you must have done some "update"---to restore my many bookmarks, including the bookmarks menu. I HATE THIS FAR TOO FREQUENT WASTE OF MY TIME!!!!!!

Have tried all of your "tips" online for fixing this and this time NOTHING works. Damn it---fix this and quit doing this to us!! Have rebooted -- in Safe Mode -- several times. Can't find anything in a profile that gives you permission to screw me over like this so much.

Import from my html file gets no response. Restore with my JSON file gets no response.

Please quit wasting my time every couple months!!!!!! This is soooooo fgrustrating.

Context: So, I needed to get into Pear Assessment for school (I use my personal computer for school too) And I couldn't get into my Practice Test, so my mom suggested that I delete my history in an attempt to get in. So then I deleted it also thinking it might have a chance at working. But it didn't, and now I deleted my personal history for nothing. Please help me. Thank you.

(It is my first time using this website. I am a child, so I'm not sure how to answer everything in means of details. Also I put this on "browse" because, you know, browsing history. But I do know that my MacBook is a: ["macOS High Sierra Version-10.13.6 MacBook Air-(13-inch, 2017) Processor-1.8 GHz Intel Core i5 Memory-8 GB 1600 MHz DDR3" Hope this info helps you])

Bye, and have a good rest of your day. And don't let anyone tell you otherwise!

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even in the simplest way. I want to restore everything to how it was two or three days ago.

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year.

How can I go back to a previous version and recover my details?

This browser version is terrible and looks exactly like Microsoft Edge which is not intuitive at all. I don't want to set up multiple personas, Its just me and the one computer?

Please help me. Kerri

I logged into my firefox account on my mobile to sync all the data from my PC. But I didn't remember the password and did not have access to my PC. So I reset my firefox password and that caused all data to be deleted like passwords and bookmarks. What can I do to recover that? Please help.