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  • Archived

The update to 4.0.1 isn't working.

When I go to download a theme, I get the message "Not available for Firefox 3.5.5" The thing is, I already upgraded to 4.0.1 When I go to FireFox > Help > About Fir… (read more)

When I go to download a theme, I get the message "Not available for Firefox 3.5.5" The thing is, I already upgraded to 4.0.1

When I go to FireFox > Help > About Firefox, it says my version is 4.0.1. I hit check for updates just in case, but don't get anything.

Asked by Nugget 9 years ago

Last reply by jscher2000 9 years ago

  • Archived

I have downloaded and installed Firefox twice today, but still get a warning that I need to upgrade???

I get a warning that I need to download and install an upgrade to Firefox, but after downloading and installing twice I am still getting the warning. I have also restart… (read more)

I get a warning that I need to download and install an upgrade to Firefox, but after downloading and installing twice I am still getting the warning. I have also restarted my computer three times with no results!

Asked by virg 9 years ago

Last reply by cor-el 9 years ago

  • Archived

new version won't run

Hi. I keep installing the newest version of Firefox but when I open sites (iCloud, Paypal, etc...) they keep telling me that I don't have the latest version of Firefox … (read more)

Hi. I keep installing the newest version of Firefox but when I open sites (iCloud, Paypal, etc...) they keep telling me that I don't have the latest version of Firefox installed. When I click on "About Firefox", I says I have version 7 installed...but I'm still running V3.5.5...can you tell me what is going on here and how to fix it before I just go back to Internet Explorer? HELPPPPPPPPPPPPPPP...this is SO ANNOYING and FRUSTRATING!! I can't find answers anywhere!!??

Asked by monica09star 9 years ago

Last reply by cor-el 9 years ago

  • Archived

how do I trun this off for a site Firefox prevented this page from automatically reloading

how do I turn this off for a site Firefox prevented this page from automatically reloading as I need a site to automatically reloading because it is up to date news … (read more)

how do I turn this off for a site

Firefox prevented this page from automatically reloading

as I need a site to automatically reloading because it is up to date news

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

Why can't I have website saved in more than one favorite folder, if I do list it more than once it moves it out of the original folder.

I'm having a problem with the saved website addresses in Bookmarks There are times when I would like to have a website address saved in more than one folder. When I try … (read more)

I'm having a problem with the saved website addresses in Bookmarks There are times when I would like to have a website address saved in more than one folder. When I try to add a previously saved website address in another folder, it removes the previously saved website address from the original folder. Why does this happen?

Asked by bussysconsultant 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Will the new Firefox 5 allow easy printing and not immobilise my Norton 360 virus protection?

Firefox 3.6 was not printer-friendly - it did not print beyond page 1. Firefox 4.0 disabled my Norton virus protection. Norton provided valuable info for every website … (read more)

Firefox 3.6 was not printer-friendly - it did not print beyond page 1. Firefox 4.0 disabled my Norton virus protection. Norton provided valuable info for every website obtained via Google - both whether it was a 'safe' site plus whether it was secure site for transactions.

For these reasons I have stuck to my tried and tested Firefox 3.5.5.

Asked by KKelly 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

Firefox not able to show the Toolbar. Says to re-install the Toolbar but does not say how

Installed 4.0.1. Message where toolbar should be says "Firefox is not able to show the Toolbar. Please re-install the Toolbar." It does not however tell me how to do that… (read more)

Installed 4.0.1. Message where toolbar should be says "Firefox is not able to show the Toolbar. Please re-install the Toolbar." It does not however tell me how to do that.

Asked by markbenson 9 years ago

Last reply by Xircal 9 years ago

  • Archived

firefox versin 3.5.5 wont connect(failed to connect message) and I want re-install what's there to retrieve bookmarks etc

When I try to start up firefox this message comes up: Unable to connect Firefox can't establish a connection to the server… (read more)

When I try to start up firefox this message comes up: Unable to connect







Firefox can't establish a connection to the server at support.mozilla.com.





   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.

Asked by chilcotinhomes 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I can not upgrade FireFox because it says I do not have access or something like that?..but I do, its my home computer.

Was trying to install the latest version of Firefox but it wont allow me to. It is saying that I dont have access or privelges? but I should since I am the owner and user… (read more)

Was trying to install the latest version of Firefox but it wont allow me to. It is saying that I dont have access or privelges? but I should since I am the owner and user of this laptop.

Asked by dawnie2003 9 years ago

Last reply by cor-el 9 years ago

  • Archived

How long until Google toolbar add-on is updated for use with 5.0?

I have updated to Firefox 5.0 and I am very upset that you would prepare an update before having something as essential as Google toolbar ready to launch with it. How lon… (read more)

I have updated to Firefox 5.0 and I am very upset that you would prepare an update before having something as essential as Google toolbar ready to launch with it. How long will it be before this add-on is updated so that it is available for use? I use the tools in this toolbar daily and it is extremely inconvenient to be without it.

Thank you.

Asked by purplebloom42 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

Why can't I get the upgrade 6.0.2 to install?

I've installed version 5 and version 6 on my computer, but it doesn't replace version 3. I've tried several times to download and install. It appears to be successful, bu… (read more)

I've installed version 5 and version 6 on my computer, but it doesn't replace version 3. I've tried several times to download and install. It appears to be successful, but version 3 is what I get when I click the icon on my desktop. Windows Vista

Asked by officerike 9 years ago

Last reply by Swarnava Sengupta 9 years ago

  • Archived

I updated my Firefox but websites (including yours) says I still need to update and isn't recognizing the update?

I have tried removing firefox completely and reinstalling it. I have installed the latest update numerous times. According to my "about firefox" I'm using the updated ver… (read more)

I have tried removing firefox completely and reinstalling it. I have installed the latest update numerous times. According to my "about firefox" I'm using the updated version (7.0.1) but mozilla.com, gmail.com, pandora.com are some of the numerous websites that insist I am using version 3.5.5 and that I need to install the latest version.

Asked by marisabeer 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

How do I stop Firefox from using a secondary window before it takes me to my printer window?

When I print an email a window opens and gives me the option to print with the word print in the upper left corner of the window. When I click on print, the window for my… (read more)

When I print an email a window opens and gives me the option to print with the word print in the upper left corner of the window. When I click on print, the window for my printer is opened and I select print at the bottom. If I use Explorer the printer window opens and there is less extraneous information printed at the top of my document.

Asked by mshively 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

After downloading version 9, the resonse is you are using an older version of firefox.

After I download version 9, a box appears with a clear list option which I check off. After that nothing happens. I see a firefox tab on top. When I access the tab it rem… (read more)

After I download version 9, a box appears with a clear list option which I check off. After that nothing happens. I see a firefox tab on top. When I access the tab it reminds me I am using an old version of firefox, which I thought I just installed. The question that appears upon agreeing to install firefox :Do you want to save this file? I answer yes. Perhaps I should cancel?

Asked by etimofeeff 9 years ago

Last reply by the-edmeister 9 years ago