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scam extention

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_m… (read more)

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

Asked by amirali ahmadi 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Phone co. log in

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was i… (read more)

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was in Firefox, but Firefox seems to work OK on other sites. TSC suggested I clear cache & cookies. Is this a good idea? If so, how do I do that?

Asked by ereastman 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Pinned tabs lost

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when … (read more)

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when I start Firefox the next time, it no longer has pinned tabs. I am running Win8.1 on a desktop system.

Asked by P. Leslie Aldridge 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Logging into Hotmail

Hello, I'm writing here since I lost hope in Microsoft's support. I've seen some other people having the same issue from like July, this problem however started with me a… (read more)

Hello, I'm writing here since I lost hope in Microsoft's support. I've seen some other people having the same issue from like July, this problem however started with me around the end of August. Every time I try to log into my hotmail I get the screen attached. The only way to get around it is to delete the cookies/cache related to Live.com and try again. Also, right now, I have to "sign out" from my email to avoid saving cookies or cache related to my login information - otherwise, I will have to do the process again (of deleting the cache/cookies). The thing is, I've always used Firefox to check my hotmail, and I wouldn't log out of my hotmail and check back in quickly any time I want to - the process now is getting sluggish. I've contacted Microsoft (or let's just say, tried to) but I kept going in loops and never got an answer. So I'm here in hope I get any ideas (and I have a feeling that it is something from Microsoft's side and not from Firefox side because the problem occurred suddenly and not after a specific update to Firefox).

Thanks

Asked by lonelytj 4 months ago

Last reply by jonzn4SUSE 4 months ago

bookmarks

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed unde… (read more)

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed under 'HELP'. NO success. Past profile storage locations are non-existent. Did a restore point on computer/ no help. I'm using windows 7 so did an upgrade as noted in Firefox notice.

I've been using Firefox for years and would hate to change. Hope recovery is possible.

Thank you, David

Asked by David Walker 5 months ago

Last reply by Paul 5 months ago