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Firefox lost my signed in status. Firefox doesn't send confirmation email.

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test you… (read more)

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Asked by bth731 2 months ago

Last reply by Paul 2 months ago

Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (read more)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 1 month ago

Last reply by cor-el 1 month ago

Need help with latest Firefox update

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and t… (read more)

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and the instructions were so difficult I gave up. I don't know how it happened maybe I shut down and opened it again but I opened another tab and my old 'stuff' was all there so I closed the tab with the new update. What I'm saying is one tab had my old way and the other tab had the 'new' terrible way. Now I can't stop the prompting to update Firefox with the latest. I don't want the latest update if I'm going to run into the same problem so who can I talk to about this? Don't send me a link to do this and this and that. Not everybody knows how to do all that or even understand it!

Asked by badls3 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

COLORADO DEPT REVENUE URL does not work, it does work in EDGE

COLORADO DEPT REVENUE URL does not work, it does work in EDGE The Colorado Department of Revenue online URL IS: https://www.colorado.gov/revenueonline/_/ ---… (read more)

COLORADO DEPT REVENUE URL does not work, it does work in EDGE

The Colorado Department of Revenue online URL IS:

    https://www.colorado.gov/revenueonline/_/
     ----------------------------------------------

Firefox does not like this URL value.

=====================================

The screen shows: "The page isn’t redirecting properly

An error occurred during a connection to www.colorado.gov.

This problem can sometimes be caused by disabling or refusing to accept cookies."

=====================================

Asked by dougsherman1 6 months ago

Last reply by cor-el 6 months ago

Why did outlook live stop working today?

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open emai… (read more)

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open email, but doesn't. Tried restarting computer, clearing site data and checking version of Firefox. Erroneously states updates disabled by site administrator. This is in Linux. Linux says current version of Firefox.

Asked by jpelonio 4 months ago

Last reply by cor-el 4 months ago

why hide?

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP. I… (read more)

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP.

 I suggest you provide a link for REAL help.  Stop hiding like cowards and help the people your updates end up screwing up.
  OR MAYBE you can actually create an update that WORKS.

Your latest update destroyed everything and nothing works. So how about you dummys be available to actually help your customers.

  Do you think an update that takes users DAYS TO FIX  is an update you can be proud of???!!!

An update should NOT cause users to spend hours looking for a solution your damned update has caused.

 E-mail---[email removed]@yahoo.com
  Help me with solutions and stop hiding.

Asked by ariesdoc19 4 months ago

Last reply by Paul 4 months ago

Bookmarks are removed with daily Search removal !?

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not … (read more)

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not an EE but is there some easy way to separate these 2 so I can keep Bookmarks yet delete Search History? Thank you. A Bookmark to me is not permanent or ephemeral but totally under my control like on a book I put back on the self. What is a Bookmarks to Mozilla Firefox?

Asked by dg 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How to opt a specific addon out/setting of account settings sync

I have a lot a devices. I would like the majority of settings/etc to be synced with my account but I would also like to be able to have some add-ons excluded. For example… (read more)

I have a lot a devices. I would like the majority of settings/etc to be synced with my account but I would also like to be able to have some add-ons excluded. For example I use Persepolis download manager for the devices that support it but not all my devices support it. Result is I have to toggle active addon every time I switch devices as it syncs.

Asked by tsrnc2 5 months ago

Last reply by cor-el 5 months ago

Disable firefox 113 and up update nag screen?

Hello, is there a way to disable the Firefox update screen. It appears several times per day and it is VERY annoying. I want to stay on this version since for the first t… (read more)

Hello, is there a way to disable the Firefox update screen. It appears several times per day and it is VERY annoying. I want to stay on this version since for the first time in many months I have no problems.

All tricks including using the json file do not work...

Asked by davebg 5 months ago

Last reply by Terry 5 months ago

How to keep a pinned page as Homepage

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pin… (read more)

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pinned.

How do i make it so that it doesn't open a new page rather directs me to the pinned page when I open ze browser.

Asked by Literally Hitler 3 months ago

Last reply by FireAssist 3 months ago

history of site visit time in firefox android

Please see the question https://support.mozilla.org/en-US/questions/1197226 The solution provided is for PC, I am looking for a facility of seeing site visit time in hist… (read more)

Please see the question https://support.mozilla.org/en-US/questions/1197226 The solution provided is for PC, I am looking for a facility of seeing site visit time in history of firefox android. Please note I want the solution built into android firefox itself, and not as an add on. Maybe, I am requesting a new feature to be built into firefox for android.

Asked by gsinghitr2018 5 months ago

Last reply by Paul 5 months ago

two step authentication

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the… (read more)

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Asked by Sandy Newbold 5 months ago

Last reply by cor-el 5 months ago

I get this message only with Firefox - MAILER-DAEMON@yahoo.com

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver. Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER. SINCE YO… (read more)

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver.

Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER.

SINCE YOUR ANSWERS ARE INCOHERENT TO ANYONE OVER 25, SOMEONE NEEDS TO FIX THIS AND/OR GIVE VERY CLEAR STEP BY STEP INSTRUCTIONS AS YOUR SOLUTIONS ARE USELESS.

INEXCUSABLE LE THAT YOU TREAT OLDER PEOPLE WITH SUCH DISRESPECT!

Asked by 4johnherman 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

iCloud can't login - This browser doesn’t support security keys

I've had nothing but problems with iCloud - usually it's text being unable to be displayed in Notes on iCloud. Currently I can't login with my Yubikey: This browser d… (read more)

I've had nothing but problems with iCloud - usually it's text being unable to be displayed in Notes on iCloud.

Currently I can't login with my Yubikey:

This browser doesn’t support security keys Try another browser to sign in with your security key.

Asked by broomwalker 5 months ago

Last reply by cor-el 5 months ago

Bold type is garbled on my home page and on some web pages

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be nor… (read more)

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be normal for a month or so then be garbled as shown in the attached screen shot. This only happens on Firefox, not on Mac mail, Google Chrome, or Safari.

Asked by bess design 6 months ago

Last reply by cor-el 6 months ago