All Products Community Forum

I have removed many gb of apps to try and address this issue today but can't stop Firefox from using an insane amount of memory. What's up? I've been using Firefox for years and have never had this issue until today. I'd like to keep using your browser but I can't if my computer keeps shutting down.

opening firefox why is it blank page. When I open up FireFox the page is Blanck the account tab top right dosent work nothing works no search just blank page why is that. Yesterday it was fine worked

Hello. Yesterday when I started my PC, the Firefox browser wouldn't restore my previous session. This has of course happened before, so I restarted, but that didn't help. So then I have to restore all the pages myself, boring. BUT, when firefox doesn't remember any of my usual pages, I'm starting to worry. Then I think I want to update Firefox, and that's when I discover my main problem.....I can't access the menu in the three symbols at the top right (shown in the picture/attachment). I can't open my profile, can't open extensions, can't download anything or open the downloads icon, and most importantly, CAN NOT open the "Open application menu" (the icon with three horizontal lines), so THEN I have a big problem. The menu bar and everything there is available, but without access to "Open application menu" I can't reinstall Firefox. I can't save bookmarks either, or see if the bookmarks are in a backup or something. So, I don't dare delete firefox, then reinstall it, without knowing if I'll find my bookmarks again. I've tried saving them to a file, but I've never heard of a JSON file, and I don't know how to process it. I should also add that I deleted all my AVAST anti virus programs and files two days ago. And I have found out that I do have the latest firefox update. Hope someone can help me or give me some tips. I'm not particularly computer savvy either, just so you know. And I'm norwegian :) Thanx, Bendik.

When i start fire fox it immediately opens 10 additional versions in the background which I can see in task manager and they take up a lot off memory. If i end task them they immediately come back. This only started recently. I noticed it because now when i open say a youtube video it shows it as number 4. This never happened before unless I had the same video open more than once.

If I can not stop this I will have to uninstall.

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

For some reason, the Menu Bar kept coming up, even after I disabled it. I tired a few about:config things, the one that seemed to work was to disable the ALT key. But I still can't click anything in a game with my mouse while firefox is open. I have two monitors. I have uninstalled and reinstalled Firefox. I've looked around the internet and I can't seem to find my exact problem. Please, please help!

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering circle), nor will the extension work. Have uninstalled extension, turned off/on computer, reinstalled, no luck. Discovered the mozilla account won't work after this, so resigned in a couple times, still the same issue. Even uninstalled one of the window updates (performance, not security) and still not luck. I hate windows when they update and upset all my settings.

For the past few years I have encountered a bug on Android (Galaxy s22) that if I am using Google and within Google I open a page, it's fine. But when I click the back arrow it always jumps two pages back, when I click the forward button it is the same (as if Google is not in the short term history), so that I have to search again what I was searching for. This I have reported to the developers with no fix.

I have learned to work around this bug, but past few days the app is more glitchy than ever, so bad that I felt the need to switch to another app. (So far I have not encountered these problems in Nightly.) The app is now switching continuously between pages, between history and browsing in a normal manner is not possible anymore. If I open a website, the app switches to a page I was a few minutes before. After browsing for an hour with many irritations, I almost downloaded Chrome! Luckily I remembered Nightly, which I've used on an android tablet, because the normal app doesn't support a full desktop mode.

I'm listening music from youtube and playing Guild Wars 2 in the same time. Tell me pls bc I think it's unnormal, why I see in task manager that Firefox is opened 12-17 times?...