New computer with brands new Firefox install - Crashes every time I try to import bookmarks from another computer

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synchi… (read more)

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synching but that fails too even though I am logged into same account. I get no error on synchs, it just does nothing.

Asked by mytmoss 1 month ago

Last reply by zeroknight 1 month ago

Firefox crashes whenever downloading or uploading is tried

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Re… (read more)

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Asked by ymaan 3 months ago

Last reply by jonzn4SUSE 3 months ago

switching stable to beta lost image loading list

hey all when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so no… (read more)

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).

Asked by stevene 4 months ago

Last reply by sfhowes 4 months ago

PDFs not opening in browser

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? T… (read more)

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!

Asked by 1mmortal 2 months ago

Last reply by zeroknight 2 months ago

New firefox today. Reset most if not all settings. NO PAGES WILL LOAD!!!

Most of my settings were changed on update. Had to reopen session and still absolutely NO PAGES WILL LOAD. Submitting this report from Google Chrome because firefox is CO… (read more)

Most of my settings were changed on update. Had to reopen session and still absolutely NO PAGES WILL LOAD. Submitting this report from Google Chrome because firefox is COMPLETELY BROKEN!!! Are you hoping I will change to a competitor browser??? This is a complete screw up and a no started. Even took away several buttons for extensions I've used for years. I AM A FORMER IT GUY and I can't make it work. Patience is already wearing thin!

Asked by Bob 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Websites Formatting Wrong with Firefox

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for m… (read more)

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for months, so I cannot even use with Firefox--it used to be my homepage--now I can only use it on Chrome.

That is annoying but I can deal with it. BUT--there are bank websites that cannot be signed into at all using Firefox. Will not allow login--simply will not allow anything to be typed into the user id or password fields--just bizarre. Chrome works fine with the same websites. Not sure what is going on with Firefox. I prefer it to Chrome but if I can't log in to bank sites--it's really bad. I've used Mozilla browsers always--since inception, and dealt with all the issues from the updates, but whatever they've done now has rendered Firefox almost useless.

Asked by suzanne77 1 month ago

Last reply by cor-el 1 month ago

Re-downloading messages without a reason

I have been using Thunderbird for a year. It is ok, but some problems are borderline un-tolerable. I have ~3500 emails in my IMAP account. I would like to keep more for a… (read more)

I have been using Thunderbird for a year. It is ok, but some problems are borderline un-tolerable. I have ~3500 emails in my IMAP account. I would like to keep more for a deeper search, but ok - I could handle that. And once in a while, about every month, I am doing something and the Thunderbird decides to re-download all my messages. And it locks me out of all emails for about 2 hours while this process is ongoing. I cannot open emails, I cannot answer - nothing.

I have no "cleaning" software, I do not mess up with the database file.

Is there a way to avoid this re-download? If not, is it possible to avoid the lock-out, to get emails usable while it does it - for example, download the most recent emails first and make them visible at least?

Asked by ncherkasov 1 month ago

Last reply by david 1 month ago

email password not working

Hi There, I have been using this email under enquiries@chrystalsshortbread for many years and have not had any issues. When I go into my email all the emai… (read more)

Hi There,

              I have been using this email under enquiries@chrystalsshortbread for many years and have not had any issues. When I go into my email all the emails are there however it is not downloading any new ones or letting me send any. A warning has come up saying that my password has failed. I have had the same password for years with out an issue. I'm prompted to enter the password but it is rejected and then it prompts me to enter a new one but it doesn't Like that either. 

Please help!

                            Kind Regards Rory Mackinlay.

Asked by rorymackinlay 2 weeks ago

Last reply by david 2 weeks ago

passwords

i am trying to access my gmail mail but cannot put my password in. went to your help but in -- account settings -- SMTP server -- authentication method -- it will not sh… (read more)

i am trying to access my gmail mail but cannot put my password in. went to your help but in -- account settings -- SMTP server -- authentication method -- it will not show OAth option. have checked cookies settings etc but nothing ????

Asked by lindsayg1951 2 months ago

Last reply by christ1 2 months ago

Page info - about: home

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. S… (read more)

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Asked by Yolanda 2 months ago

Last reply by cor-el 2 months ago

Adding "Honey Extension" to Firefox

When I run a virus or add remover like Malware-bytes it considers the application a "PUP: Legacy" item and counts it as an item to be quarantined or removed. The count of… (read more)

When I run a virus or add remover like Malware-bytes it considers the application a "PUP: Legacy" item and counts it as an item to be quarantined or removed. The count of items like this are adding numerous hits that keep growing. How can i stop this from happening?

Asked by Bruce Lague 3 months ago

Last reply by jonzn4SUSE 3 months ago

Rate Limits - autoconfig

Good afternoon, Could you please tell me how often the Thunderbird autoconfiguration protocol can be accessed - https://autoconfig.thunderbird.net/v1.1/ ? Are there… (read more)

Good afternoon,

Could you please tell me how often the Thunderbird autoconfiguration protocol can be accessed - https://autoconfig.thunderbird.net/v1.1/ ? Are there any limits on the number of requests per minute from one IP? If so, what are they and where is it specified?

Asked by Ольга Немова 2 weeks ago

Last reply by Wayne Mery 2 weeks ago

Reinstall.

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts Many thanks steve … (read more)

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts

Many thanks steve

Asked by stevereid 1 month ago

Last reply by david 1 month ago