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Firefox very unstable, gives me prompts to close Firefox before opening new content, blocking content, etc.

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next wi… (read more)

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?

Asked by mstrue1 6 months ago

Last reply by cor-el 6 months ago

How to backup Firefox on Windows 10 manually?

Greetings everyone, This is a incredibly important problem for me so I thought it deserves a new thread. It seems like there are so many things that could go wrong. I … (read more)

Greetings everyone,

This is a incredibly important problem for me so I thought it deserves a new thread.

It seems like there are so many things that could go wrong.

I just want to make sure that when I do the backup that I actually do it correctly because I’m finding myself relying on Firefox more and more during my everyday life.

Thank you for any help!

Asked by Helpless_Quest 6 months ago

Last reply by cor-el 6 months ago

Firefox bookmarks, I'm out of my depth

Hello (Firefox, Win10, desktop, latest built) Unfortunately, I'm not an expert, so, when I found something relevant, online, it was way out of my league. I've just r… (read more)

Hello

(Firefox, Win10, desktop, latest built)

Unfortunately, I'm not an expert, so, when I found something relevant, online, it was way out of my league.

I've just realised there's something wrong with the bookmarks.

Sometimes I cannot save bookmarks. Sometimes I can.

When I move bookmarks, they seem to disappear.

I delete a few bookmarks, but those bookmarks remain there as if nothing has happened.

I tried to rename a couple of bookmarks, but nothing happens, and I cannot remove such bookmarks.

I've scanned my computer for malware, viruses, etc, but everything seems ok.

I'm not sure what is happening

Cheers

Christian

Asked by vvld-ml-2020 6 months ago

Last reply by cor-el 6 months ago

Google Calendar cannot create new events

My university uses Google Workspace, and I rely on Google Calendar to keep me organized. Starting on June 9, Google Calendar stopped working for me. I can open Google C… (read more)

My university uses Google Workspace, and I rely on Google Calendar to keep me organized. Starting on June 9, Google Calendar stopped working for me. I can open Google Calendar in a new tab using Firefox, but when I try to create a new event or edit an existing event, the page stalls out. When I click on the x in the tab, Firefox asks me if I really want to leave the page and I say "yes."

The workaround that I am using at this time is to create new events and edit existing events in Google Chrome instead of Firefox.

The problem was happening before my copy of Firefox updated to 114.0.1, and it is still happening.

Asked by nickzoller25 5 months ago

Last reply by Dropa 5 months ago

Mostly wrong links provided

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells F… (read more)

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells Fargo and the link is for that. Another one states, Austin Telco Federal Credit Union, and the link is to my home webmail.

How do I restore my bookmarks back? I've been adding the correct ones. But I don't see why I need to add them back. How can I get my bookmarks that I've had for years BACK?

Asked by Bobby's Firefox 5 months ago

Last reply by cor-el 5 months ago

Username

I mistyped my username. How can I change it? I deleted my account, or so I thought. It's still here after I refreshed the page. Maybe I need to restart computer? Thanks… (read more)

I mistyped my username. How can I change it?

I deleted my account, or so I thought. It's still here after I refreshed the page. Maybe I need to restart computer?

Thanks.

Asked by eabear416 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Ledger compatibility

My Ledger is having a problem linking to MetaMask in Firefox. This happened to me a couple months ago and I followed the steps in the MetaMask support article about this … (read more)

My Ledger is having a problem linking to MetaMask in Firefox. This happened to me a couple months ago and I followed the steps in the MetaMask support article about this very problem. I got it to work right away at that time by going to "about:config" and setting u2f to "true." I followed those same instructions again today to no success. I also updated to the current firmware on my Ledger device. I've restarted Firefox, my Ledger, and my computer in every order I can think of and nothing has changed. I've changed u2f to "false" then restarted and then back to "true" and restarted and nothing changed. I'm out of things to try so I'm messaging in hopes of finding a solution. Thanks.

Asked by matt.romy 5 months ago

Last reply by cor-el 5 months ago

Firefox is completely borked

I have firefox for windows 8.1 NO. I am not updating windows. Restarted the computer. Tried to start up firefox. It's borked. The bookmark toolbar is there, its just… (read more)

I have firefox for windows 8.1

NO. I am not updating windows.

Restarted the computer. Tried to start up firefox. It's borked. The bookmark toolbar is there, its just blank. The bookmarks still exist, i can see them in the dropdown menu. But anything I try to do on firefox just does nothing. I hit the home button it starts to go to google and stops. I click on options it just sits there (push button to cross crosswalk style)


No, I am not going to delete my one add on that isn't the problem. No, I am not going to go outside, move the antenna around, blow on a nintendo cartridge, or some completely nonsensical non entity that has nothing to do with the problem.

Asked by BigNorseWolf1 5 months ago

Last reply by cor-el 5 months ago

Add-on icons not showing ANYWHERE in my Firefox browser?

I recently added the Firefox browser, and have it fully up-to-date, and tried adding a few extensions/add-ons. But nowhere are the icons for those extensions/add-ons show… (read more)

I recently added the Firefox browser, and have it fully up-to-date, and tried adding a few extensions/add-ons. But nowhere are the icons for those extensions/add-ons showing up anywhere in the browser. Not even in the customize toolbars region. I can see that I've added those extensions/add-ons, but their associated icons are nowhere to be found.

How do I go about fixing/correcting this issue?

Asked by Black Knyght 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Search Tabs Default Behavior

I wish Firefox's "List all tabs" feature worked more like Chrome's "Search tabs" feature. While they're similar, Chrome's implementation immediately offers a search field… (read more)

I wish Firefox's "List all tabs" feature worked more like Chrome's "Search tabs" feature. While they're similar, Chrome's implementation immediately offers a search field with the cursor already in it. To search for an open tab all I have to do is click the arrow and start typing. In Firefox I have to click the arrow and then click again on "Search tabs".

It may sound like a minor detail but I would argue that all the detail are important.

Also, I know that I can type a "%" in the address bar to begin a tab search but sometimes my hand is already on the mouse.

Asked by Helmanfrow 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

help get my bookmarks back

my bookmarks are no longer there have bookmarked more than 250 bookmarks I want them back as well as fix folder in one drive bookmarks keep them there safely even deleted… (read more)

my bookmarks are no longer there have bookmarked more than 250 bookmarks I want them back as well as fix folder in one drive bookmarks keep them there safely even deleted bookmarks I want back

Asked by per-göran börjesson 5 months ago

Last reply by Franz_von_Suppe 5 months ago

Links involving tracking info and/or redirects not working.

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current prote… (read more)

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current protection level. Please contact your network administrator to gain access."), others warn me about invalid certificates (and I ignore and proceed to, as I know the websites), but those pages never load. I've tried everything in another browser, and they function flawlessly, so it's not my Watchguard firewall nor Windows settings. I have the same issue sporadically clicking on email links in Outlook, so it's not only on links clicked IN Firefox (browser-based email). I've completely disabled all the Enhanced Tracking Protection, but still, nothing. I booted up another notebook, and it's exhibiting the exact same behavior (and that notebook doesn't have Norton on it to be an issue, (though I already have it completely disabled on the computer in question).

The tracking redirects that are causing me the post trouble are "http://trk.klclick1.com/ls/click?upn=..." and "https://t.e2ma.net/click/..."

As I mentioned, these are in emails from sources I get regularly. One is a website that sells their own products, and the latter is for a content-oriented site. The one that gave me problems from Outlook was news content, and (curiously enough), clicking on the image yielded the blocked site page, but clicking on the news heading beneath it got me through to the article in question, so I just figured it was an HTML email coding issue.

Asked by saigolives 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

can't connect to websites. I keep getting "secure connection failed" Error code: PR_END_OF_FILE_ERROR.

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yeste… (read more)

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yesterday. I even uninstalled and then reinstalled firefox, but I still get the error. How can I get my firefox to work again. It was working fine yesterday before the automatic update.

Asked by Robin's Phone 5 months ago

Last reply by cor-el 5 months ago