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New version not loading entire screen

Trying to order from Etsy, the screen is not displaying the full page. The bottom right quarter of info is missing. This works fine in Chrome. I am attaching a couple … (read more)

Trying to order from Etsy, the screen is not displaying the full page. The bottom right quarter of info is missing. This works fine in Chrome. I am attaching a couple of screenshots. I am on a Lenovo Ideacenter AIO, using Windows 10. I am not very technical and a lot of answers are beyond my ability. Is there a simple solution to this? Any help is appreciated.

Asked by tprotani 5 months ago

Last reply by zeroknight 5 months ago

Mac, Clicking links in Thunderbird opens blank window in Firefox

Since downloading Thunderbird 102.15.0, when I open an email with a link and click on the link, a blank browser opens. If however, I right click the link and tell it to … (read more)

Since downloading Thunderbird 102.15.0, when I open an email with a link and click on the link, a blank browser opens. If however, I right click the link and tell it to open in a browser, it opens correctly.

How can I get the simple click to once again perform as expected?

TIA

Asked by Joemac8 5 months ago

Last reply by Toad-Hall 5 months ago

Can I move Local Folders to a USB drive and change my Profile's default location?

My laptop's hard drive is almost full; I've already deleted apps I never use and moved most everything (Documents, Pictures, etc.) to a USB drive. Can I move "C:\Users\U… (read more)

My laptop's hard drive is almost full; I've already deleted apps I never use and moved most everything (Documents, Pictures, etc.) to a USB drive.

Can I move "C:\Users\USERNAME\AppData\Roaming\Thunderbird\Profiles\PROFILE.default\Mail\Local Folders" to a USB drive AND then change my Profile's default location to "DRIVE:\Users\USERNAME\AppData\Roaming\Thunderbird\Profiles\PROFILE.default\Mail\Local Folders"?

Asked by abenton 5 months ago

Last reply by david 5 months ago

FireFox just stopped playing a CBC radio

A few weeks ago, as a long time FF user, I noticed that my favourite radio program which I listen to religiously pn Saturday nights, Holger Peterson's Blues Hour offered… (read more)

A few weeks ago, as a long time FF user, I noticed that my favourite radio program which I listen to religiously pn Saturday nights, Holger Peterson's Blues Hour offered by CBC radio in Canada, would not load. I tried the next week and the same thing. And again the week after. FF has updated at least once and it still does not play the segments. I am currently running V.117 of FF. I have tried another windows laptop and it does not work either. But it does work on my mac running FF and El Capitan. Here is the link, maybe you can have a shot at fixing this. Sadly, the link work on Microsoft Edge. I am running Audio Equalizer on the Windows machines but it doesn't interfere with anything, including this show until FF stopped being able to play the show. I turned it off and the problem still persisted. https://mybrowseraddon.com/audio-equalizer.html Here is the link to the site that will not play. I've included a screen shot of the dialogue box that comes up. I wrote CBC and they told me they can play it on their browser, so they were no help. https://www.cbc.ca/listen/live-radio/1-154-saturday-night-blues-the-interviews Thanks, SweetDoug

SweetDoug

Asked by SweetDoug 5 months ago

Last reply by zeroknight 5 months ago

Unable to send with GMX anymore

For about a week, I cannot send anything with gmx. Is my date format wrong? I even deleted the account and re-added it, thinking it might tweak the settings to be correct… (read more)

For about a week, I cannot send anything with gmx. Is my date format wrong? I even deleted the account and re-added it, thinking it might tweak the settings to be correct.This is the error I receive:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Transaction failed Reject due to policy restrictions. For explanation visit https://postmaster.gmx.net/de/case?c=hi&i=ip&v=147.136.18.99. Please check the message and try again.

The above referenced site reads:

554 Nemesis ESMTP Service not available Transaction failed Reject due to policy restrictions.

Please note that, if your email header is not RFC 5321 and RFC 5322 compliant, your message will be rejected by our system.

This includes the following:

   The following email headers included in your message must be syntactically correct: Date, From, Sender, To
   The following headers included in your email must be limited to just one each: BCC, CC, Date, From, Sender, Subject, To

Therefore, we would advise you to check that the above mentioned information provided by your system is correct. Should you need additional support, please contact your System Administrator.

Asked by jgrab4109 5 months ago

Last reply by david 5 months ago

donations

how much of a contributiondoes mailfence make’ for ‘Thunderbird’ ? I am considering paying the basic subscription but can make do with the free option.

Asked by jn 5 months ago

Last reply by Toad-Hall 5 months ago

V118 beta 0b1,2,3 No sound

After updated to Beta v118. no sound. V118 uses FDLIBM. Android 7 device. After 0b1,0b2,0b3 sound still not working does user has to install FDlibm themself? and how?… (read more)

After updated to Beta v118. no sound. V118 uses FDLIBM. Android 7 device. After 0b1,0b2,0b3 sound still not working

does user has to install FDlibm themself? and how?

Asked by cf77 5 months ago

Last reply by Paul 5 months ago

screenreader reads all pages of a website except the home page

screenreader reads all pages of a website except the home page the Firefox 117.0 reading function is displayed in a website in all pages except the 1st page (home page).… (read more)

screenreader reads all pages of a website except the home page

the Firefox 117.0 reading function is displayed in a website in all pages except the 1st page (home page). The problem does not exist with other browsers such as Chrome or Edge. (windows 11 and 10) What can be a possible cause? is there anything to configurate? thanks for your answers!

Asked by kurtschmidt 5 months ago

Last reply by cor-el 5 months ago

All Thunderbird profiles disappeared after update

Dear Community, My operating system: Windows 11 (version 22H2, OS build 22621.2134). My Thunderbird version: 102.15.0, first offered to channel users on August 30, 2023… (read more)

Dear Community,

My operating system: Windows 11 (version 22H2, OS build 22621.2134).

My Thunderbird version: 102.15.0, first offered to channel users on August 30, 2023.

After my computer apparently uploaded a new version of Thunderbird two days ago, my profiles (and emails, etc.) are no longer visible. The program simply cannot find any of my profiles anymore. This is the second time that this has happened to me this year. Only my address book is still visible within the program when I click on the appropriate icon on the left-hand side of the screen and select "All Address Books".

Rather than start over again and create new profiles, how can I correct this problem, i.e. easily restore my profiles?

Note: I've created a "XXXXXXXX.Default User" zip file using the program's internal export function, but, oddly enough, the folder that was created for this is "0 KB" in size.

I've also made a backup of my "profiles" folder, which is huge: over 9 GB in size.

I look forward to hearing from you!

Thanks in advance,

Paul

Asked by paulcohen 5 months ago

Last reply by sfhowes 5 months ago

Can't delete folder tree named '/'

I have a mystery folder tree in Thunderbird which is called '/' with two blank folders under it which I cannot delete or rename (screenshot 1). The folders are not prese… (read more)

I have a mystery folder tree in Thunderbird which is called '/' with two blank folders under it which I cannot delete or rename (screenshot 1). The folders are not present on the IMAP server.

I've checked the ImapMail directory and there are some folders and files (screenshot 2) which seem to be the culprits (mail.uk2.net.sbd and the like) but when I delete them and restart TB they are replaced. My feeling is that, if I could permanently delete those files and directories, it would get rid of the phantom folder but I don't see how to do it.

I am running TB 102.13.0 (64-bit) on Linux Mint.

Any suggestions gratefully received!

Asked by peter752 5 months ago

Last reply by Matt 5 months ago

Firefox not allowing proper performance of another site

Max.com worked fine with Firefox but then stopped allowing scrolling to the right. It works fine on Chrome. Max.com is looking into it, but thought maybe Firefox change… (read more)

Max.com worked fine with Firefox but then stopped allowing scrolling to the right. It works fine on Chrome. Max.com is looking into it, but thought maybe Firefox changed something and messed me up.

Asked by Jan Swan 5 months ago

Last reply by zeroknight 5 months ago

Firefoox not showing PHP Errors

Hi, I am a long time Firefox users and promoter. Due to laptop theft I had to move to a new laptop WIN 11 and Firefox is v 117.0 When developing php pages the errors wo… (read more)

Hi,

I am a long time Firefox users and promoter. Due to laptop theft I had to move to a new laptop WIN 11 and Firefox is v 117.0

When developing php pages the errors won't display. The same pages display the errors in Chrome (I know that's a bad word :)).

Is there a setting that I am missing in Firefox to display errors as it did on my old laptop??

Thanks,

John

Asked by john801 5 months ago

Last reply by Paul 5 months ago