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no sidebar at several providers any more

Suddenly, I cannot see the sidebar from several providers any more. What shitty update have you done this time ?? It must have been in the time between 19th an… (read more)

Suddenly, I cannot see the sidebar from several providers any more. What shitty update have you done this time ?? It must have been in the time between 19th and 21th November 2024 !!

The missing side bars very briefly appear (less than half a second) when the site is loading, however, then they disappear for no known reason !!

So what ???

Asked by Trainer JHS 6 months ago

Last reply by cor-el 6 months ago

Firefox is not saving my passwords even though I have enabled that in settings.

I've tried everything that was suggested under the settings tab for password saving. I have enabled it for all websites, and yet FF is not saving any of my passwords. I… (read more)

I've tried everything that was suggested under the settings tab for password saving. I have enabled it for all websites, and yet FF is not saving any of my passwords. I also tried to import my PWs from Google. Still blank. What next?

Asked by dbbscott7 6 months ago

Last reply by cor-el 6 months ago

authentication

Dear Mozilla Support, I am experiencing an issue with Firefox when trying to log in to my company’s intranet (Bravida Sverige AB). The login process requires authenticat… (read more)

Dear Mozilla Support,

I am experiencing an issue with Firefox when trying to log in to my company’s intranet (Bravida Sverige AB). The login process requires authentication via Microsoft Authenticator. However, every time I close and reopen Firefox, I am prompted to log in again.

According to the support team at my company, this behavior is not expected. When using Google Chrome, I remain logged in even after restarting the browser, but this is not the case with Firefox.

Could you please help me troubleshoot this issue? I suspect it might be related to session management or browser settings, but I’m unsure how to resolve it. I have re installed mozilla firefox.

Thank you in advance for your assistance!

Best regards, Björn

Asked by bjornalyzator 6 months ago

Last reply by cor-el 6 months ago

untrusted certificate to mozilla.cloudflare-dns.com

I am consistently getting messages like this from my firewall. "firefox.exe attempted to establish a connection relying on an untrusted certificate to mozilla.cloudflare-… (read more)

I am consistently getting messages like this from my firewall. "firefox.exe attempted to establish a connection relying on an untrusted certificate to mozilla.cloudflare-dns.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities."

Asked by garrettrd 6 months ago

Last reply by cor-el 6 months ago

Firefox memory leak and crash on linux

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the… (read more)

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

Asked by null 5 months ago

Last reply by Paul 5 months ago

High GPU usage when watching Videos. (Youtube)

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA … (read more)

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA 4060ti and the percentages I am getting range from a low of 15 to the high of 28. Hoping to gather some information on the topic and would love some explanation. I have already tried with no extensions enabled but had no luck in stopping the issue. Version 132.0.2 (64-bit) on a Windows 10 desktop.

Asked by Aidan 6 months ago

Last reply by TyDraniu 5 months ago

Failed to load extension from

I am not sure if I selected the correct topic. In the last 3 weeks I keep on getting the following See Attachment I have no idea what it is about and therefor no idea on… (read more)

I am not sure if I selected the correct topic. In the last 3 weeks I keep on getting the following See Attachment I have no idea what it is about and therefor no idea on how to deal with it. Any help would be very much appreciated. Regards Ilio Pieroni

Asked by Ilio Pieroni 6 months ago

Last reply by jonzn4SUSE 6 months ago

Restore profile from another PC

I have a profile backup from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles and i have copied. trying to paste in another machine doesn't work. Could you kindly … (read more)

I have a profile backup from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles and i have copied. trying to paste in another machine doesn't work. Could you kindly help me to restore the profile.

Regards Asghar

Asked by asghar_mohd 5 months ago

Last reply by TechHorse 5 months ago

Google 3rd party sign in feature.

As is known, Google likes to offer to sign in users on 3rd party sites. I have no interest in using Google to sign in to websites. How does it even know I'm there? It's … (read more)

As is known, Google likes to offer to sign in users on 3rd party sites. I have no interest in using Google to sign in to websites. How does it even know I'm there? It's following me around the web. I've tried in vain to find a way to turn this feature off. Does anybody know how to do it?

Asked by doug.edgar 5 months ago

Last reply by TyDraniu 5 months ago

My Browser is quarantining Brazilian Banks

My about:config contains this: extensions.quarantinedDomains.list autoatendimento.bb.com.br,ibpf.sicredi.com.br,ibpj.sicredi.com.br,internetbanking.caixa.gov.br,www.ib12… (read more)

My about:config contains this:

extensions.quarantinedDomains.list autoatendimento.bb.com.br,ibpf.sicredi.com.br,ibpj.sicredi.com.br,internetbanking.caixa.gov.br,www.ib12.bradesco.com.br,www2.bancobrasil.com.br


I'm in Canada though. Any idea what its about?

Asked by lucblade2n 5 months ago

Last reply by TyDraniu 5 months ago

Lost all passwords in firefox reinstall after windows 10 was reset.

Hello I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstal… (read more)

Hello

I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help.

Peter

Asked by pbtanner1 5 months ago

Last reply by markwarner22 5 months ago

Accidentally refreshed Firefox on Win 11 and now lost all extensions, customizations and settings

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock… (read more)

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock.

I have lost all extensions, customizations, settings and other configurations. Luckily, I had taken a backup of my bookmarks prior to doing this.

How do I return everything (including extensions) back to pre-refresh state?

Thank you.

Asked by v7qk7qnh4y 5 months ago

Last reply by markwarner22 5 months ago

my backup is lost

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost. i need you support to recover my data. … (read more)

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

Asked by mina.nathan2023 5 months ago

Last reply by James (On Vacation) 5 months ago

Entry point not found messaage -- what does it mean? I cannot open firefox because of that window.

A couple of days ago, my work laptop popped up a message that said: (from firefox) couldn't load XPCOM (OK) Today, same work computer, another message popped up from fir… (read more)

A couple of days ago, my work laptop popped up a message that said: (from firefox) couldn't load XPCOM (OK)

Today, same work computer, another message popped up from firefox: Entry point not found. The procedure entry point ?WindowsOleAut32initialization@mozilla@@YA_NXZ could not be located in the dynamic link library C:\Users\Berlye\AppData\Local\Mozilla Firefox\xul.d

I have absolutely no idea what this means except that FireFox will not open. I am a very senior citizen and totally electronically challenged, so I need help in a-b-c fashion as to what this means and why I can't open Firefox on my work laptop.

Thank you.

Asked by scagbill45 5 months ago

Last reply by TyDraniu 5 months ago

Bookmark lis placement

I have had Windows 11 added to my computer. I do not like the ookmark tool bar. Is it possible to have my bookmarks listed vertically on the left side of my screen like… (read more)

I have had Windows 11 added to my computer. I do not like the ookmark tool bar. Is it possible to have my bookmarks listed vertically on the left side of my screen like I had previously in Windows 10?

Asked by Debbie Edmondson 5 months ago

Last reply by Paul 5 months ago

Remove left side bar

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings bu… (read more)

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings but can't seem to find a way to remove it completely. I've also attached a screenshot. Any guidance would be appreciated. Thanks!

Asked by Andrew 5 months ago

Last reply by cor-el 5 months ago