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new pc died and have to return with personal data

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GM… (read more)

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GMKTEC, the problem i have is all my accounts Ebay, Amazon etc are on it as well as my medical data. Is there something i can do with firefox to stop this information being looked at or used.

TIA

Bri

Asked by brirogg 5 months ago

Last reply by GNev 5 months ago

sync two laptops

Hi, I want to sync firefox. between my mac book pro and mac air. THe instructions I find on the web don't work. I don't see a sync and save date choice in my menu They… (read more)

Hi, I want to sync firefox. between my mac book pro and mac air. THe instructions I find on the web don't work. I don't see a sync and save date choice in my menu

They show how to sync between a laptop and a phone. Thanks, Bill

Asked by bill.b.keegan 4 months ago

Last reply by jonzn4SUSE 4 months ago

Blocking me from sites

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They a… (read more)

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They are HTPPS

Asked by keithadunn33 5 months ago

Last reply by Rev Jack Wilson 3 months ago

Passwords lost after update: recent ( 03-27-2025 ) , ' update ' ( screw-up )

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems th… (read more)

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back... Safe... what a D joke.

Asked by David Temple Sr 2 months ago

Last reply by TechHorse 2 months ago

Is there a way to download all of my bookmarks into a CSV file to reorganize them

I have hundreds of bookmarks imported from Google Chrome, Safari and Firefox on older computers. Many of the bookmarks are duplicates, and many located in different, misn… (read more)

I have hundreds of bookmarks imported from Google Chrome, Safari and Firefox on older computers. Many of the bookmarks are duplicates, and many located in different, misnamed sub-folders should be moved to more relevant folders.

The bookmark manager is not the easiest tool to use for reorganizing bookmarks because the Results Detail section changes its focus each time a bookmark file is dragged to a different folder or sub-folder. This forces the user to bounce back and forth in the Bookmark Manager in attempts to find the sub-folder they cleaning up.

If the contents of the Bookmark Manager could be downloaded as a CSV file or spreadsheet; more query tools could be implemented to reorganize the data. Once that is accomplished; the Bookmark Manager could be purged and the organized data could be reinstalled. That would make the Bookmark Manager operate more efficiently and therefore more quickly.

Asked by Naj 2 months ago

Last reply by Appliance Repair Rochester 2 months ago

Transfering Firefox configuration to a new computer

Transferring bookmarks & backups for passwords is easy and I'm not worried about that. But the about:config settings that I have customized and accreted over years s… (read more)

Transferring bookmarks & backups for passwords is easy and I'm not worried about that. But the about:config settings that I have customized and accreted over years so that nothing beeps, spins, auto-plays, loops, or throbs a tab, are not so straightforward. I'd like to review what files I can save how to make sure I do not lose these, which are the most important things to me about my Firefox installs--keeping the web safe for quiet, nondistracting searches and reading.

Windows 10 Enterprise, managed by my organization, but with just enough admin privileges to customize my Firefox.

Asked by db 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (read more)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Asked by tonyschwarz 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I just want to recover my account just as it was one week ago.

bold text I want to recover my account just as it was one week ago. My computer crashed a few days ago and I am having a night mare getting all my accounts reentered. I a… (read more)

bold text I want to recover my account just as it was one week ago. My computer crashed a few days ago and I am having a night mare getting all my accounts reentered. I am a 77 year old senior citizen and some of the instructions are just too complicated for me. I appreciate all your help. I love my account and I am lost without it. Lillie Jo McPhee [edited] @gmail.com

Asked by Lillie McPhee 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

All my bookmarks I lost, how to retrieve previous sync from IOS

Hi, My main pc is not working anymore. I opened up an old one but I have the bookmark from last year on it even after syncing. I wanted to retrieve my bookmarks from th… (read more)

Hi,

My main pc is not working anymore. I opened up an old one but I have the bookmark from last year on it even after syncing. I wanted to retrieve my bookmarks from the pc that crashed. I went to my firefox app but now even there the old bookmarks are sync.

How can I retrieve a previous syncronisation from IOS app? On the PC i can restore a old version but the one that I have on my PC are from a year ago. Can I retrieve a more recent sync or back up from the IOS app?

Thanks a lot for the help,

Best,

Asked by nicolas_chollet 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

my firfox was not working, so i uninstalled, then reinstalled, then when i logged in, none of my data on my account is back, bookmarks/passwords etc

I recently encountered an issue where Firefox stopped working properly, so I uninstalled and then reinstalled the browser. After reinstalling, I logged back into my Firef… (read more)

I recently encountered an issue where Firefox stopped working properly, so I uninstalled and then reinstalled the browser. After reinstalling, I logged back into my Firefox account, but none of my data (such as bookmarks, saved passwords, history, etc.) has been restored.

It seems like my account is behaving like a brand new one

It seems like my account isn't syncing properly. Could you please help me recover my previous data?

Asked by Tunechi F 1 month ago

Last reply by Paul 1 month ago

Miranda

I have lost my email account, well as such I still have the username, but my old cell phone exploded and I have forgotten the password of my email I no longer have my old… (read more)

I have lost my email account, well as such I still have the username, but my old cell phone exploded and I have forgotten the password of my email I no longer have my old number available which was linked to the account and I did not have any email registered making my only method of recovery is the password that I still do not remember, Could you help me? What should I do? In that account I had very important things... If you are very kind in answering my question, thank you. And I'm also very sorry if it's very little I understood my text, I'm using translator

Asked by Miranda Miranda 1 month ago

Last reply by Kiki 1 month ago

Putting FireFox on my "New" MacBook

This will be a long question and in 2 parts, so I'll apologize up front. 1. I am running FireFox on my 11-year old MacBook and love it (MacOS Mojave version 10.14.6). … (read more)

This will be a long question and in 2 parts, so I'll apologize up front.

1. I am running FireFox on my 11-year old MacBook and love it (MacOS Mojave version 10.14.6). However, my printer just crapped out, and my new HP 9120e requires MacOS Big Sur (11.x.x) or later. If I update to that OS, will I still be able to use FireFox? If so, where do I find it (see Question 2, below)?

2. Since my old MacBook is clearly reaching the end of it's life and my Excel and Word apps are also ancient, I am trying to transfer all my stuff onto a "New" MacBook that is running MacOS Monterey version 12.0.1. However, the "New" computer (I will not say "improved") has been a reliability nightmare and I just had it in for service. They wiped my disk clean to install the Monterey OS. So, other than Safari, I have no browser (or anything else for that matter). When I go to the App Store to download FireFox, and don't see it anywhere. Help!

Asked by Steverna 1 month ago

Last reply by jonzn4SUSE 1 month ago