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Dashlane

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does… (read more)

I have been using Dashlane Password for a long time. For several weeks it hasn't worked. The program used to ask for my address and master password, but it no longer does. Now it asks for a code number of 6ix digits instead, stating that the number has been sent to my address. However, I never receive the number. My address has never changed and is the first thing it asks for. Then, no code arrives.I have sent many requests, including specifics about the change and lack of access, but have not gotten a reply to any. I think Dashlane died and customer support also did. My 147 passwords, financial information, personal address and SSN are all still there at Dead Dashlane. If they won't answer Mozzilla either at least I tried.

Asked by ActivTrade 5 months ago

Last reply by Paul 5 months ago

Trying to close an account

My name is Leonard C. Beers III and I am contacting you on behalf of my father, Leonard C. Beers JR. My father will be 101 years old next month. He has been a user of Thu… (read more)

My name is Leonard C. Beers III and I am contacting you on behalf of my father, Leonard C. Beers JR. My father will be 101 years old next month. He has been a user of Thunderbird for many years and loved it. Unfortunately, his health has declined and is currently under Hospice care. For several months, he has not used thunderbird and will never be able to use it again. That being said, he continues to receive a charge from Thunderbird monthly in the amount of $21.40. I have tried to figure out how to stop his account for a couple of months with no success. I would appreciate it if someone could help me to stop his account and negate any future charges. His email account is [edited] @cfl.rr.com. I can be reached at [edited phone# from public] or my email [edited] @gmail.com. I hope I have given you enough information to help me. Please contact me at any time. Thanks in advance for you help.

Thanks again, Leonard Beers

Asked by beers.charley 5 months ago

Last reply by Matt 5 months ago

How to Improve Screen Reader Support in Firefox?

I’ve been using Firefox with a screen reader, and while it works for most basic browsing, I’ve noticed some issues with certain sites. For example, form fields aren’t alw… (read more)

I’ve been using Firefox with a screen reader, and while it works for most basic browsing, I’ve noticed some issues with certain sites. For example, form fields aren’t always announced properly, and sometimes navigation landmarks are skipped. When I test the same pages in Chrome, the experience feels smoother.

I’d like to keep using Firefox, so I’m wondering — is there something I can adjust in my settings to improve screen reader support? Or is this more of a compatibility issue that needs to be reported as a bug?

If others here use screen readers with Firefox, I’d love to know what has worked for you. Are there specific add-ons, preferences, or troubleshooting steps that make accessibility better?

Thanks in advance for any guidance.

Asked by Fenius Herb 5 months ago

Last reply by TyDraniu 5 months ago

accessing my gmail account

I recently joined Thunderbird on my mobile. I did this because I could not open my emails through Google as a mesage from Google was obscuring much of the screen. So now… (read more)

I recently joined Thunderbird on my mobile. I did this because I could not open my emails through Google as a mesage from Google was obscuring much of the screen. So now I just click on the Thunderbird icon on my mobile and I am into my gmail account. But I can't access my gmail account on my laptop. The obstructive image on my screen is still there. Can you help?

Asked by aeowen42 5 months ago

Last reply by Wayne Mery 5 months ago

There is no longer a link with my I Phone to receive incoming mail.

Some change has been made to the system which has deleted the link to my I Phone, which no longer receives the incoming e-mails. The I Phone has been beenchecked and no … (read more)

Some change has been made to the system which has deleted the link to my I Phone, which no longer receives the incoming e-mails. The I Phone has been beenchecked and no changes have been made at that end. What can be done to recover the link? Please help a 90+ user with no technical knowledge . Kind regards Michael Butcher

Asked by keyvont 5 months ago

Last reply by Matt 5 months ago

Proposta di implementazione della funzione “Sottotitoli in tempo reale” su Firefox / Proposal for implementing “Real-time Captions” feature in Firefox

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della f… (read more)

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della funzione “sottotitoli in tempo reale” direttamente nel browser Firefox. Questa funzione, già presente in Google Chrome, permette di generare automaticamente sottotitoli per qualsiasi contenuto audio o video riprodotto nel browser, indipendentemente dalla piattaforma o dal servizio di origine. Sarebbe quindi estremamente utile per tutte le persone sorde o con difficoltà uditive, ma anche per chi vive in contesti dove l’audio non è sempre disponibile o utilizzabile. Introdurre i sottotitoli in tempo reale su Firefox rappresenterebbe un passo decisivo verso l’accessibilità universale, garantendo a milioni di utenti la possibilità di fruire dei contenuti online senza barriere. Una funzionalità simile non solo rafforzerebbe la missione di Mozilla per un web aperto e inclusivo, ma darebbe anche un segnale concreto di attenzione alle esigenze reali delle persone. Vi ringrazio per l’attenzione e spero che questa proposta possa essere presa in considerazione per i futuri sviluppi di Firefox. Cordiali saluti.


Dear Mozilla Team, I am writing to propose an important feature that would greatly improve accessibility and digital inclusion in Firefox: the implementation of real-time captions directly in the browser. This feature, already available in Google Chrome, automatically generates subtitles for any audio or video content played within the browser, regardless of the platform or service. It would therefore be extremely valuable not only for deaf or hard-of-hearing users, but also for anyone in situations where audio cannot be played or easily understood. Introducing real-time captions in Firefox would represent a major step toward universal accessibility, ensuring that millions of users can enjoy online content without barriers. Such a feature would not only strengthen Mozilla’s mission for an open and inclusive web, but also demonstrate a tangible commitment to meeting real user needs. Thank you for your attention, and I hope this proposal can be considered for future versions of Firefox. Sincerely.

Asked by gladiatorebuono1981 4 months ago

Last reply by bingchuanjuzi 4 months ago

Squares and circles

So now home screen icons are circles. Can you please not? At least allow me to set my own style for home screen. I always prefer rectangular shapes on my device, they ma… (read more)

So now home screen icons are circles.

Can you please not? At least allow me to set my own style for home screen. I always prefer rectangular shapes on my device, they make everything more recognizable and easier for my autistic brain to navigate. I'm sick and tired of everything becoming soft and rounded nowadays.

Asked by Seacat17 4 months ago

Last reply by Paul 4 months ago

opłata Thunderbird

Mam zablokowane konto i pojawia się konieczność zapłacenia darowizny. Niestety darowizna wymaga zapłaty kartą kredytową której nie mam. Chcę zapłacić przelewem lub BLIK j… (read more)

Mam zablokowane konto i pojawia się konieczność zapłacenia darowizny. Niestety darowizna wymaga zapłaty kartą kredytową której nie mam. Chcę zapłacić przelewem lub BLIK jak to zrobić, by odblokować konto

Asked by joanna.kaczmarczyk 4 months ago

Last reply by david 4 months ago

Any way to toggle 'Contrast Control'?

I like the option, and use it, but haven't found any way to toggle back to automatic so I can read webpages normally. I've tried search in the community forum(s) as well.… (read more)

I like the option, and use it, but haven't found any way to toggle back to automatic so I can read webpages normally. I've tried search in the community forum(s) as well. No luck.

TY,

Mac

Asked by newname1 4 months ago

Last reply by Mark 4 months ago