All Products Support Forum

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't find a relevant, up to date solution for this issue.

Basically, certain websites (the most notable being Reddit) will eventually no longer load. In fact, it won't even try to load. I will click a link from a Google search, or even just type in the URL for Reddit directly, and Firefox just does nothing. No error, no loading, nothing. The tab will stay blank with the URL listed as the name of the tab. I can't seem to tell if other browsers have this issue as it requires a bit of use/time to pass, but it doesn't seem to be an issue in Explorer. It isn't JUST Reddit, but it's only a couple of sites that this occurs on.

I do have a workaround --- if I tell Firefox to "Forget This Website" - suddenly it will work again. I will be logged out and see the default page due to having deleted all saved dated - but the site will work (for maybe a day) before I have to forget it again.

If this was a once a month type issue it wouldn't be a big deal, but the fact that I have to constantly re-do my local settings because of this is frustrating.

I am running Windows 10 and my Firefox version is 85.0 (64-bit). I have tried disabling any add-ons such as my AdBlocker, however that does not fix the issue.

Facebook does not go up in Firefox. I have a new computer on the computer I have Windows 10 64-bit I installed the Firefox browser however I have a lot of problems browsing websites. I can not log in to Facebook. Is it possible to get help? Thank you Smadar

Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does not fix the issue. This happens so fast, that when opening an excel via link, I don't even have time to choose the option 'Open in App'. I have already 'cleaned' my firefox, but the issue has not disappeared.

How do I engage in language I do not read write or understand? I believe the language is Latin? And I'm not really sure. Either way how do have it become English?

I cannot login to Yahoo mail on Firefox. I get this message:

         An error occurred while processing your request.

         Reference #97.b77a4217.1617032828.126c598b 

This might be a problem with Yahoo, but I am able to login on other browsers.

Any ideas?

Recently getting ads popping up on my android S6. I erased a few of the most recent aps and found one called Peel something or other. But the ads continue and pop up after entering my security code. I tried some blocking program but that didnt help or point me to the culprit. And I think the ads have something to do with yahoo although I dont have a yahoo ap on my phone. In the meanwhile I will try some other aps to block them. Thanks

It seems that there isn't an add on out there for Firefox that mimics the download status bar like in Chrome-based browsers. Not one of them are able to open files from the status bar. All of them open a window for what ever reason. Is it because bad coding on the add on dev part, or is this a limitation of Firefox itself. If it is the former, where can I start and work backwards to make one myself. If it is the later, will this ever be a feature?

I am 66 and can't read the tiny fonts on my saved bookmarks... how can I make them bigger. I know how to make web pages bigger but HOW DO I MAKE THE BOOKMARK FONTS BETTER this is ridiculous how small they are and no way to change them... . WTF over !

How do I remove the "email image..." option from the context menu? There are some technical solutions people are posting that involve a lot of editing and I don't really understand them at all.

There are also some links to extensions that have been since removed.

I'm finding malware imbeded in my Thunderbird Blue Mail account that is sent to me, from me. It opens a website that is flagged by my router as containing dangerous content.

How can I check the integrity of my Thunderbird - BlueMail program to see if it is generating the email?

I'm getting some weird interactions with google translate.

I've attached an image with the processes of what happens and a comparison to another browser of what normally should happen. I dunno if the latest firefox update broke something.

All of a sudden I can no longer access silverdoctors.com. Until very recently I was able to access on both my PC and my laptop, and now can no longer access either. No other changes of which I am aware.

Any help is appreciated.

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are there on my phone, yet they are there on my laptop. I am signed in to my phone and I have synced everything. And I do it regular to make sure I have all my details etc that I need. I have the very laterest versions on all my devices, so I don't get why they aren't there on my phone?

I reformatted my laptop and reinstalled Firefox, and now certain parts of webpages are not showing up. For instance, on answers.microsoft.com, I cannot see "reply" boxes so I can't post anything. on homedepot.com, I can't see the tool that tells you the location of each product and allows you to text it to your phone. The webpages look "normal" except that the missing content is just... missing. I'm wondering if content is being blocked on other websites, too.

The websites appear correctly if I clear cookies and site data from Firefox, but not if I just clear the cache. The issue appears in "safe mode" also. It doesn't matter how many times I restart my computer-- the issue is still there. I have as much of Windows Firewall blocked as I am able to. I have uninstalled my ad blocker extension. The website page style is "Basic page style."

This is so frustrating. Please help.