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500 Error Msgh for https://www.assurancewireless.com/ Not Loading

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at w… (read more)

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443

Asked by Carl 5 months ago

Last reply by suram080 5 months ago

Stripe Payment Gateway

We use stripe as our payment processor on our website when collecting donations (https://effectivealtruism.org.au/). As of a couple of days ago, we are having multiple cu… (read more)

We use stripe as our payment processor on our website when collecting donations (https://effectivealtruism.org.au/). As of a couple of days ago, we are having multiple customers receiving the below error when they try to submit their payment (after entering all card details and completing the captcha). Stripe have advised that the issue is related to 3DS with our customers bank accounts. However, we think we have identified that this problem is actually related to customers using the Firefox browser. We have been able to process test donations with no issues using chrome but receive the same error using Firefox with the same card details.

Asked by megan.goodwin 5 months ago

Last reply by suram080 5 months ago

When copying images, instead of an image, a html/webp location link is copied.

The issue relates to copy and pasting images into Whatsapp Desktop. The issue has only been present since they moved from an exe to a Windows Store installation. Whatsapp… (read more)

The issue relates to copy and pasting images into Whatsapp Desktop. The issue has only been present since they moved from an exe to a Windows Store installation. Whatsapp do not believe it's an issue on their end.

Here's a reddit thread with a few users experiencing the same: https://old.reddit.com/r/whatsapp/comments/13xcbrd/webp_images_not_displayed_in_chat_since_recent/

When right-clicking and copying an image, regardless of whether it's JPG or PNG etc, it doesn't copy the image in, it copies a html document that seems to be a reference to the location of the image. I have attached a picture of what that looks like. It also claims to be a webp, which the original image usually isn't, so perhaps it's some conversion causing the issue?

example for testing: https://old.reddit.com/r/facepalm/comments/14r2j66/smart_watch_for_not_so_smart_guy/

I have tested this with multiple browsers and the issue is present only in Firefox and Waterfox. Chrome/Edge/Opera dont have the issue. I have also disabled all browser extensions, to see if one is interferring, no dice. Issue still present.

I hope you can help here, this is very frustrating. I dont want to move away from Firefox, i've used it since I was a teenager. Happy to help in any way I can.

Asked by emerica4u 5 months ago

Last reply by suram080 5 months ago

Firefox on M1 iMac Losing Internet Connection If Left Open

I've been using Firefox on my M1 iMac for a year and all of a sudden when I leave the browser open for several hours or overnight, when I go back to it, it will not refre… (read more)

I've been using Firefox on my M1 iMac for a year and all of a sudden when I leave the browser open for several hours or overnight, when I go back to it, it will not refresh or allow me to go to new sites. I am forced to quit the browser and open it again to get it to work. I'm am fully updated on my MacOS and have the latest Firefox version 114.0.2 (64-bit).

I tried uninstalling the browser and reinstalling it but the same issue returns. Is this a known issue?

I prefer to keep the browser open but will have to close it until a solution is found.

Thanks for any help or suggestions.

Asked by Bundy 5 months ago

Last reply by suram080 5 months ago

can't login to office 365

Can log into office 365 with MS Edge and the outlook desktop app. logging into Office 365 results in a 500 error and too many redirects error. Have run anti-virus, clea… (read more)

Can log into office 365 with MS Edge and the outlook desktop app. logging into Office 365 results in a 500 error and too many redirects error. Have run anti-virus, cleared all history, cache and a Refresh. Advanced uninstall of Firefox and reinstalled, still can't login.

Asked by vicki15 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Secure connection failed error

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). Thi… (read more)

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). This started yesterday when I did the most recent firefox update. I am able to get access to the email on my phone, so the issue appears to be with my computer. Thank you for any advice you can offer.

Asked by catbartlett 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

You don't support my dev environment anymore: Secure Connection Failed

When trying to connect my work's screwy dev servers Firefox now shows "Secure Connection Failed" I tried disabling: security.ssl.enable_ocsp_must_staple & secur… (read more)

When trying to connect my work's screwy dev servers Firefox now shows "Secure Connection Failed" I tried disabling: security.ssl.enable_ocsp_must_staple & security.ssl.enable_ocsp_stapling I tried removing all addons.

Neither worked. Edge and Chrome work just fine. I can no longer work & test code using Firefox. Please undo what you did! Let me override this issue. Put Scary word on it! Like 'This is dangerous, never press this button' You're forcing me to convert my entire work environment over to Edge. EDGE(!)

Say it aint so!

Frustrated Developer

Asked by Work Kurz 5 months ago

Last reply by cor-el 5 months ago

Cloudflare Issue

I am trying to view a website that is protected by cloudflare and afew days ago I could look at it with out issue now it keeps coming up with Checking if the site connect… (read more)

I am trying to view a website that is protected by cloudflare and afew days ago I could look at it with out issue now it keeps coming up with Checking if the site connection is secure XXXXXXXX.net needs to review the security of your connection before proceeding.

I removed the web sites address from the above as its does this with a few sites

I have tried to view the sites in both Private/incognito Mode and standard window

if some one can help me figure this out I will be most welcome as it means I can view some of the sites I normally see there is a button that says to verify you are human but when I try to click it, it dissapears and starts constantly reloading or just a moment showing

yes I have a VPN and have tried viewing sites with and without it on as well as using a different browser

Asked by Kobra 5 months ago

Last reply by Terry 5 months ago

cannot log into crunchyroll website

I updated to version 115.0.2 on 7-11-2023 and have not been able to log in to crunchyroll website since then. I tried troubleshooting mode and reloading update with no re… (read more)

I updated to version 115.0.2 on 7-11-2023 and have not been able to log in to crunchyroll website since then. I tried troubleshooting mode and reloading update with no result? release notes do not indicate any change that should affect linkage.

Asked by rhollingsworth8 4 months ago

Last reply by cor-el 4 months ago

Firefox opens google search result links in a new tab as "https://www.google.com/url?sa=..." and nothing in inspector

I am here because I am having an issue with google search and gmail. This is a continuation of two previous, archived posts: https://support.mozilla.org/en-US/questions/1… (read more)

I am here because I am having an issue with google search and gmail. This is a continuation of two previous, archived posts: https://support.mozilla.org/en-US/questions/1346146 and https://support.mozilla.org/en-US/questions/1357041

I have tried everything from windows uninstalls, program uninstalls, clearing cahce, nuking all addons, clearing history, changing network settings, starting in troubleshooting mode and nothing changes it.

I middle mouse click on a site in google search to open in a new tab and it does...but all it does is open that tab with the google search redirect link in the URL and the back, forward, and reload buttons grayed out. Nothing in inspect element either. At least in google search, after opening the link, when you go back and do it again it works fine. In Gmail (HTML Gmail at least, that's what I use), every single last email subject I open in a new tab to read the whole email fails spectatuclarly. And god forbid you want to click the sender name to see previous email replies...because this happens too with every reply. And now after clearing my google site history, I'm signed out of google services and can't sign back in because of this on my desktop. Help!!!

Asked by Steven Schiavone 4 months ago

Last reply by cor-el 4 months ago

Youtube not working July 2023 stuck loading, "if playback doesn't begin shortly, try restarting your device"

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happ… (read more)

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

Asked by bhr883 4 months ago

Last reply by zeroknight 4 months ago

There are loading issues with the website

Regards, Sir/Madam In Chrome, the page works as it should, but not in Firefox. On this website: https://lingoservice.com/services/translation-services-online/notarised-tr… (read more)

Regards, Sir/Madam In Chrome, the page works as it should, but not in Firefox. On this website: https://lingoservice.com/services/translation-services-online/notarised-translation/, you may locate a graphic designer in Sanger. Even though the page is now blank, the website emblem in the top left corner still indicates that contact has been made. Can somebody explain why Firefox cannot load the website?

Asked by gatveralber 4 months ago

Last reply by cor-el 4 months ago

CSP strikes again

CSP strikes again, This morning I was trying to look at archive.org and the website wouldn't load and just show a blank white page (not my blank page theme which is dark… (read more)

CSP strikes again,

This morning I was trying to look at archive.org and the website wouldn't load and just show a blank white page (not my blank page theme which is dark)

I tried refreshing a few times, and it didn't work, then I opened developer tools and noticed every resource from website is blocked by CSP. I know probably this is a wrong configuration from archive.org developers causing the page to not load.

GET archive.org HTTP/1.1 200 OK Server: nginx/1.18.0 (Ubuntu) Date: Tue, 18 Jul 2023 03:36:25 GMT Content-Type: text/html; charset=utf-8 Transfer-Encoding: chunked Connection: keep-alive vary: Accept-Encoding content-security-policy: base-uri 'self'; default-src *; img-src *; object-src 'none'; script-src https://archive.org/offshoot_assets/ https://*.archive.org/offshoot_assets/ https://offshoot.prod.archive.org/offshoot_assets/ https://archive.org/includes/ https://*.archive.org/includes/ https://offshoot.prod.archive.org/includes/ https://archive.org/components/ https://*.archive.org/components/ https://offshoot.prod.archive.org/components/ https://archive.org/jw/ https://*.archive.org/jw/ https://offshoot.prod.archive.org/jw/ https://av.prod.archive.org/js/ https://esm.archive.org/ https://polyfill.archive.org/v3/polyfill.min.js 'sha256-CoX53XgCdkM1zegYEEpMUeYIZnv663inNm8bQv2VRbM='; style-src 'unsafe-inline' https://archive.org/ https://*.archive.org/ https://offshoot.prod.archive.org/; Strict-Transport-Security: max-age=15724800 Expires: Tue, 18 Jul 2023 03:51:25 GMT Cache-Control: max-age=900 Referrer-Policy: no-referrer-when-downgrade X-Content-Encoding-Over-Network: gzip

from start CSP bring nothing for me other than trouble. In fact I had so much trouble with it, that when a website doesn't load or loads incomplete, I immediately hit F12 to see if anything is blocked by CSP.

I know some very knowledgeable people will come and tell me you will die instantly or will turn to stone if you disable CSP, but I'm readly fed up with this thing that is controled by a header that can be changed with a proxy or even extension which then controls how browser will load a website. just the same way that some web developers use User-agent and HTTP-Referer as a security measure in their website.

I was able to disable CSP in firefox 98 and browse the website. but can't do it with firefox 100 and above (109 currently)

I tried removing the CSP header with extension, but I can remove any header I want but not CSP

Apparently someone in firefox team is obsessed with removing user modifiable features and making it harder and harder everyday to achieve the same functionality (e.g. renaming about:config settings, disabling or removing them) or in other words, pushing their will on their end users on how they should use their browser.

I'm a software developer, I can recompile firefox, and I want CSP and in fact any behavior that relies on a HTTP-header to be gone, but I'm really busy with my own work. and don't have time to read through entire code of the firefox.

I would like to ask if someone can direct me to the part of mozilla code that contains CSP so I can remove it and compile the thing again so I have a browser that doesn't block me from what I like to do.

Asked by bobsort 4 months ago

Last reply by zeroknight 4 months ago

FireFox ESR

Two questions regarding FireFox ESR for legacy macOS: Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years… Wit… (read more)

Two questions regarding FireFox ESR for legacy macOS:


Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years…

With the conversion from Intel to Apple Silicone macs, any idea how much longer will FireFox ESR support the Intel platform?

Asked by NewsView 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Can't get Outlook email to work. Works with other browsers. Get error message

UTC Date: 2023-07-21T01:39:12.498Z Client Id: 07FEF32CC5F747CBA9C5CC0CAE77D3AB Session Id: 1fcb7d41-1f70-49a0-9731-e7894e4c7437 Client Version: 20230714005.04 BootResult:… (read more)

UTC Date: 2023-07-21T01:39:12.498Z Client Id: 07FEF32CC5F747CBA9C5CC0CAE77D3AB Session Id: 1fcb7d41-1f70-49a0-9731-e7894e4c7437 Client Version: 20230714005.04 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.mailindex.js:2:16889 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.mailindex.js:2:15654 </p>

Asked by text.c8 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox 115.0.2 and T-Mobile

I upgraded to Firefox 115.0.2. Now I can log into my T-Mobile account. But when I try to access 'Bill & Pay' or 'View Accounts' I now get "Access Restricted" error m… (read more)

I upgraded to Firefox 115.0.2. Now I can log into my T-Mobile account. But when I try to access 'Bill & Pay' or 'View Accounts' I now get "Access Restricted" error messages. This is frustrating as I was able to do so before. Clearing Cookies and Site Data provided no relief. T-Mo support had me try in in Private Browsing, and it works.

I had an issue with a bank, and turned off AVG Anti-Track and it work. But no so with T-Mo.

What the heck is wrong?

Asked by j.j.lynn04 4 months ago

Last reply by t.r.ernst 4 months ago