Keeps crashing on launch

Whenever I try to launch Firefox on my windows 11 pc it always crashes even when I true the official fixes and install it through different means it always crashes on sta… (read more)

Whenever I try to launch Firefox on my windows 11 pc it always crashes even when I true the official fixes and install it through different means it always crashes on startup

Asked by hsudidndnd 5 months ago

Last reply by cor-el 5 months ago

Old firefox version, create new profile error.

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile. "Using an older ve… (read more)

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile.

"Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I have tried: -uninstalling/reinstalling newest version of Firefox -using run, firefox -p to open the profile -creating a new profile altogether -setting my default profile

Please let me know if there is something else we can try or a fix out there I haven't found

Asked by ivaligy 6 months ago

Last reply by cor-el 5 months ago

Why does Windows update kill most of my Firefox windows?

I usually have 10 or so Firefox Windows open - each with 5-10 tabs. Everything should be running in the same instance of Firefox as each Window was opened with the "New … (read more)

I usually have 10 or so Firefox Windows open - each with 5-10 tabs. Everything should be running in the same instance of Firefox as each Window was opened with the "New WIndow" command in the "File" dropdown menu. When I let MS WIndows update run I usually have only 2-4 windows restored. When only Firefox updates, all windows are properly restored.

Asked by wannabowl 5 months ago

Last reply by TyDraniu 5 months ago

Private Browsing Windows/Tabs as separate instances?

I like using Firefox. But there is an area of my use in private browsing, where I want to have either multiple instances of windows or tabs open and they are recognised … (read more)

I like using Firefox. But there is an area of my use in private browsing, where I want to have either multiple instances of windows or tabs open and they are recognised as separate browing instances.

Example of what I would like to see is, when I enter a website in private browsing, most sites would ask me to accept cookies. If I either accept or reject without closing this original another private window, it'd remember I've already chosen.

As far as I know, chrome also acts like this. But someone has pointed out Safari doesn't. I've tried it, and it does what I need. However as put in the beginning, I like using Firefox, and is wondering if anyone know if there are any plugins or settings in about:config that can make it happen?

Thank you in advance!

Asked by ericwytang 5 months ago

Last reply by TyDraniu 5 months ago

Account creation won't finish

Hello, I'm trying to set up an iCloud Mail account in Thunderbird, and the account setup won't finish. I've filled in all the information, and clicked Done, and it comes… (read more)

Hello,

I'm trying to set up an iCloud Mail account in Thunderbird, and the account setup won't finish. I've filled in all the information, and clicked Done, and it comes back with "Password OK"... but then nothing happens. The account doesn't appear on the Inbox screen, and the Account Setup screen stays exactly where it is, except with the "Done" button disabled. The only apparent options I have are "Cancel" and close the tab, which have both resulted in the setup being cancelled.

What's happening, and what can I do to push this towards a proper conclusion?

Asked by awestrikernova 6 months ago

Last reply by david 5 months ago

Email Stalker

It appears that someone else is checking my emails before I do. I have been logged in twice this week to visabily see the emails that I see that are new become, "read", a… (read more)

It appears that someone else is checking my emails before I do. I have been logged in twice this week to visabily see the emails that I see that are new become, "read", as I am looking at them.

Considering it happened yesterday before I received an email informing me that my storage unit was robbed it happened. Also, ALL of my emails are gone from the past 2 years. Two of them were threats. When I went to print it out..The emails had been replaced with a completely different email and it was marked as read. I actually never read the two. I saw the threats from the subject and did not open them.

What is going on?

Asked by savior1 5 months ago

Last reply by david 5 months ago

Address bar crash

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this&nb… (read more)

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this :(

Asked by ceth.legere 5 months ago

Last reply by Paul 5 months ago

[Help] Problems receiving emails - Thunderbird

Hello, We have a several computers, all on the same network and use the same internet connection, but a very strange situation happens in one of the PCs. Always Thund… (read more)

Hello,

We have a several computers, all on the same network and use the same internet connection, but a very strange situation happens in one of the PCs.

Always Thunderbird is running, there is no problem and all the emails I receive are marked as "unread" (stay bold and so far everything is correct). Now always Thunderbird is NOT running, all the emails they send me during that time, the next time that run/open Thunderbird and load the emails will appear as "read" (No bold). Why?

I already thought it could be because I had set up the phone and made some interference, but we did the same experience with another email and PC worked correctly.

I already changed Antivirus, checked if the PC had viruses. I created a rule whenever I received a new email would go to another folder, and other ideas, but without success.

Can anyone help me?

Asked by eduardo34 5 months ago

Last reply by david 5 months ago

Why do "From" and "Correspondents" show the same info - neither is the true "reply" address

102.9.1 (32-bit) I get emails with From/Correspondents columns showing i.e. checklistnova.co|Hoses". Yet, when I select Message/Filter Rules is says "From" is "anyplac… (read more)

102.9.1 (32-bit)

I get emails with From/Correspondents columns showing i.e. checklistnova.co|Hoses".

Yet, when I select Message/Filter Rules is says "From" is "anyplace@kabobprior.com". Why do neither the "From" nor "Correspondents" columns show the true sender of the message as "Filter Rules" shows?

It is a waste to have two columns displaying the same "fake" info when one could show the true sender.

The issue is that the account sender is randomly generated and can quickly be identified as spam while the displayed data less so.

Asked by denkelly 5 months ago

Last reply by christ1 5 months ago

removed pop account in order to fix password problems and lost all emails sent and received

I had a yahoo pop password problem and I was told to remove the account and add it back. In doing so I have lost all my old emails that were on the computer and not i ha… (read more)

I had a yahoo pop password problem and I was told to remove the account and add it back. In doing so I have lost all my old emails that were on the computer and not i have is a blank account (POP Server account) Is there anyway to recover the old information from the computer

Asked by gregorydavis 5 months ago

Last reply by sfhowes 5 months ago

My TB (102.9.1, Win64) has no Tools/Options menu

I've read all the solutions to Thunderbird not remembering passwords and all of them require accessing the Options menu. Problem is that it doesn't exist on my installati… (read more)

I've read all the solutions to Thunderbird not remembering passwords and all of them require accessing the Options menu. Problem is that it doesn't exist on my installation and there is no "options" under the MENU button either. See screenshot. If I go to MENU/Settings and then click on "Saved Passwords" it shows a blank form, even though I've logged into and attempted to save the password many times. See SavedLogins.jpg.

Here's the history of this installation under Windows 10, 64 bit. For a decade I was using Eudora then Eudora OSE, which was really a version of Thunderbird. About 4 years ago, I converted it to Thunderbird. Password saving worked fine but TB couldn't read web pages in messages.

About a year ago, I made a new installation of TB which fixed the web access problem, but password saving didn't work and that's the state I'm in now.

My email provider is Earthlink. The Message Storage local directory for the 3 accounts are at D:\Eudora(Thunderbird)Mail\Mail\pop.earthlink.net D:\Eudora(Thunderbird)Mail\Mail\pop.earthlink-2.net D:\Eudora(Thunderbird)Mail\Mail\pop.earthlink-3.net

Something in Thunderbird is pointing at the wrong location for stored passwords, because when I tell TB to save the password, it puts it in WRITE ONLY MEMORY! Please help!

Asked by jpetzing 6 months ago

Last reply by david 5 months ago

Unread emails and deleted emails

Unread emails are not highlighted on PC if already read on cell phone. Deleted emails disappear and do not go to trash. These issues first appeared a few days ago. … (read more)

Unread emails are not highlighted on PC if already read on cell phone. Deleted emails disappear and do not go to trash. These issues first appeared a few days ago.

Asked by is-hol 5 months ago

Last reply by david 5 months ago

can't edit an address book entry

I have Thunderbird 102.9.0. I can't edit an address book entry. I am trying to add another email address for a particular entry. Save does not work, it does not save t… (read more)

I have Thunderbird 102.9.0. I can't edit an address book entry. I am trying to add another email address for a particular entry. Save does not work, it does not save the edit. If you can't provide a fix, how do I go back to a previous version just within Firefox?

I hate it when updates break things. And now it wants to do another update. Your updates are too frequent. You need to vet them better before releasing.

Asked by troubleshooterF108 6 months ago

Last reply by sfhowes 5 months ago

Desktop mozilla screen flickering and causing blurry glitch

Occasionally, when I'm browsing or watching videos the screen will break into 3 or more pieces, to where you only see the top part of the website. If I scroll up or down,… (read more)

Occasionally, when I'm browsing or watching videos the screen will break into 3 or more pieces, to where you only see the top part of the website. If I scroll up or down, the image distorts further and if I scroll down enough, it will break out of the glitch but leave my screen very blurry. When I hover my mouse over any object on the screen, it distorts and makes it incredibly blurry. This problem persists even after closing Firefox, so I have to restart my PC every time this happens.

Please help, I want to switch from Chrome, but Chrome never had an issue like this. The first picture I uploaded is the screen breaking, the second is the blurriness it leaves afterwards.

Asked by m1gbr 5 months ago

Last reply by TyDraniu 5 months ago

SUSPICIOUS "MCAFEE" SECURITY ALERT KEEP POPPING UP WITH MOZILLA FIREFOX EMBLEM

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses.… (read more)

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses. I don't want to have anything to do with Mcafee or download ANYTHING from them. What's going on? How do I fix this?

Asked by w.st26 5 months ago

Last reply by James 5 months ago