• Archived

Saving passwords is not working for me

I cannot get Firefox to ask to save my passwords. I've imported all my passwords from chrome and they work just fine. Also I made sure the option to save passwords was ch… (read more)

I cannot get Firefox to ask to save my passwords. I've imported all my passwords from chrome and they work just fine. Also I made sure the option to save passwords was checked.

Asked by shokramer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox keeps on installing itself

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installa… (read more)

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installation "disk" and when I try to eject it it says it's busy... do you know what I should do to install it definitively? Many thanks for your help. Best, y+

Asked by yettalee 2 years ago

Last reply by James 2 years ago

  • Archived

Why, after deleting all possible history, does the address bar STILL suggest previously vistied websites???

This is really troubling for me. HOW can this even be happening if there is nothing in the history or cookies or anything for it to be pulling these addresses from? Does … (read more)

This is really troubling for me. HOW can this even be happening if there is nothing in the history or cookies or anything for it to be pulling these addresses from? Does FF maintain some secret history that isn't reported to the user??? I'm not even sure that's legal.

Asked by boxfreindFF 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox extension install greyed out

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can… (read more)

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can find on this offers the solution that it can be fixed using another plugin (which I can't install for the same reason...)

Asked by lethweii 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Unknown user on my history

Hi bit of a weird one. I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which r… (read more)

Hi bit of a weird one.

I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which runs safari and there was a history of it which seemed to correlate but I then today I wanted to pick up on some work from yesterday and this morning there were several sites in the history. My kids are 10 and 8 and I was worried they had got into something by accident and with lockdown theyve had much more internet usage. My internet is password protected, it feeds a desktop, tv laptop and iphones. Todays hits were only on desktop which only uses firefox and no one could have used it.Any ideas as to what might be going on, unfortunately the history doesn't give a time which would help narrow it down.

Asked by tommcfarling 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Restore former browser, with old bookmarks, history and cookies WITHOUT access to former hard drive

My former hard drive crashed, and absolutely nothing was redeemable. Now that I have a new one installed, I'd like to access the Firefox browser I used on the old hard dr… (read more)

My former hard drive crashed, and absolutely nothing was redeemable. Now that I have a new one installed, I'd like to access the Firefox browser I used on the old hard drive.

I was able to do this before, when I bought this computer new and wanted to find my old browser from my other computer, and the process did not involve my old hard drive. All of the current community advice I've seen on this includes accessing my former hard drive. I don't have it so, that's not going to work for me. Please help, if you can. Thanks!

Asked by jlpeevy 2 years ago

Last reply by gild 2 years ago

  • Archived

setting up Tbird email 68

i am getting this error: Sending of password for user (my email) did not succeed. mail server inbound.att.net responded: Server error - please try again later. What is… (read more)

i am getting this error: Sending of password for user (my email) did not succeed. mail server inbound.att.net responded: Server error - please try again later.

What is my move? Just trying to upgrade my Tbird to 68 in hopes of it reconnecting with the server. Thanks!

Asked by teambarron 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

PDF files

When I Tried to open a PDF file another page opened asking me to down load a zip file, I think it was nodeJ. I thought I could click on Firefox to view a downloaded file … (read more)

When I Tried to open a PDF file another page opened asking me to down load a zip file, I think it was nodeJ. I thought I could click on Firefox to view a downloaded file from my Dr.? I came to Firefox to get away from google, so I feel a bit uneasy with google products all over Firefox. Am I still being tracked by Google Analytics? I tried Tutorials, but when I clicked on the menu the tutorial said to select something that was not in the drop down menu! Please help. I do not want to go back to Chrome or Linux!

Asked by trueself11 2 years ago

Last reply by ARMAN KHAN 2 years ago

  • Archived

Bookmarks

Hi, Could you help me fix a bug in Recently Bookmarked folder witch is in Library Toolbar? As instructed, I arranged all my bookmark items dragging them by my order in B… (read more)

Hi, Could you help me fix a bug in Recently Bookmarked folder witch is in Library Toolbar? As instructed, I arranged all my bookmark items dragging them by my order in Bookmarks Menu. However, in Recently Bookmarked witch is in Bookmarks Library in Toolbar still all my Bookmark items in disorder manner and some of them not even appeared. Please fix that bug or make “Bookmarks” as separate item for Toolbar in “Customize Firefox” option for easy access my bookmarks and for easy order arrange.

Asked by sintez3000 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

website (text) size

The text size on some websites (for instance Firefox, gmail and Wikipedia) are reduced to abt. 50%, while others still maintain the previous size. What to do to make them… (read more)

The text size on some websites (for instance Firefox, gmail and Wikipedia) are reduced to abt. 50%, while others still maintain the previous size. What to do to make them readable again? Kind regd Ulf Hj.

Asked by Ulf Hjelmqvist 1 year ago

Last reply by Scribe 1 year ago

  • Archived

creation of a mailing list trahed my address book

I created a mailing list from an email with many addresses (Why isn't this easier?...) I had to 'view source', cut and paste, then press enter (only once, for some obscu… (read more)

I created a mailing list from an email with many addresses (Why isn't this easier?...) I had to 'view source', cut and paste, then press enter (only once, for some obscure reason). The list created, but EVERY SINGLE [DISPLAY] NAME IN THE _ORIGINAL_ ADDRESS BOOK (not just the new list) WAS OVERWRITTEN WITH A COPY OF THE EMAIL ADDRESS! I never Asked it to change ANYTHING in the original address book. No way to undo.

Can you please block the idiot programmers who do such things, and who don't bother to check their own work, from checking in any more code? It turns decent software into shoddy software. Thank you.

PS: Half the emails I send now (particularly long ones, or those with many addressees) no longer appear in my top-level 'sent' box; I have to notice this and dig them out of [Gmail]\Sent Mail. Why? What is making THIS new idiocy happen all of a sudden??

PPS: Font and quotation handling is a disgrace. It has been a tower-of-Babel muddle ever since someone tried to go beyond ascii, but it's almost guaranteed to be wrong in T-Bird. (Y'know, programmers used to get this stuff right... you're probably too young to remember....)

Gratefully yours, dk

Asked by dkingmv1 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

Deleting emails older than x years

Dear Mozilla community, in Thunderbird, I would like to delete emails in my inbox that are older than 5 years (keeping those that are marked "favorite/star"). In Account … (read more)

Dear Mozilla community,

in Thunderbird, I would like to delete emails in my inbox that are older than 5 years (keeping those that are marked "favorite/star").

In Account > Settings > Storage, there is a box that I can check called "delete messages that are older than 30 days", and if I do check it, there is a pop-up asking for a confirmation and "ok". However, I would like to change the "30 days" to "5 years" before confirming, but the drop-down menu for selecting that time is not clickable.

Any advice would be appreciated!

Elisabeth

Asked by liese-wolf 1 year ago

Last reply by Stans 1 year ago

  • Archived

Attempting to obtain Thunderbird

On Friday 26 June 2020 I attempted to download Thunderbird twice. Each time after I paid a requested donation of 3 pounds sterling, the screen went blank and no service w… (read more)

On Friday 26 June 2020 I attempted to download Thunderbird twice. Each time after I paid a requested donation of 3 pounds sterling, the screen went blank and no service was obtained. On checking my credit card, Aqua, Mastercard, I found the two payments had gone through. My credit card company advised me to contact you first to see if you will return my money. Roger Hill, email: [email]

Asked by rhotter70 1 year ago

Last reply by TyDraniu 1 year ago