"Move To" icon

Good morning. I would like to move the "Move to" icon (ex. #1 in the snapshot - please see attached snapshot) to the position of the other icons are located on the task… (read more)

Good morning.

I would like to move the "Move to" icon (ex. #1 in the snapshot - please see attached snapshot) to the position of the other icons are located on the taskbar (ex. #2 in the snapshot). In other words, the "Move to" icon is not where I want it to be. I would like to see it next to the other icons. Please w


Thank you

Asked by kevintp929 5 months ago

Last reply by david 5 months ago

External monitor pixelated

My Thunderbird emails are fine directly on my laptop, but when I attach an external monitor everything becomes to pixelated I cannot easily read my email If I restart Thu… (read more)

My Thunderbird emails are fine directly on my laptop, but when I attach an external monitor everything becomes to pixelated I cannot easily read my email If I restart Thunderbird in Troubleshoot Mode with no addons or themes, it gets much better, but I use the add ons!

Asked by jillbod 6 months ago

Last reply by Matt 6 months ago

Question about location

Hi ! J'utilise firefox depuis très longtemps sans me rendre compte qu'il connaissait ma position, et n'ai pas de problème avec ça. C'est quand j'ai voulu lui dire qu… (read more)

Hi ! J'utilise firefox depuis très longtemps sans me rendre compte qu'il connaissait ma position, et n'ai pas de problème avec ça. C'est quand j'ai voulu lui dire que j'habitais aux États-Unis pour changer la langue et le type de résultats (correspondant à ce dont j'ai besoin, mes études et recherches) que je me suis retrouvé coincé ; il ne m'affichait que mon adresse, toujours des résultats en français et aucun résultat pertinent malgré ma langue anglaise. Que faire ?

Merci par avance, Jacques.

Asked by Pseudo 6 months ago

Last reply by cor-el 6 months ago

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

When will you fix (Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.) … (read more)

When will you fix (Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.)

I am waiting for emails from Toronto Hospital and the emails not working. Please fix.

Asked by Tvsatman 6 months ago

Last reply by Matt 6 months ago

Getting TLS error - can't send or receive - gmail, outlook, yahoo - all bad

I have switched to work remotely and have transferred all my Thunderbird settings from my PC to my laptop. I got to my new remote work place and can't receive any emails… (read more)

I have switched to work remotely and have transferred all my Thunderbird settings from my PC to my laptop.

I got to my new remote work place and can't receive any emails using my accounts set up in Thunderbird.

It is the same whether I use Gmail, Outlook or Yahoo.

I have tried many things but basically have taken all defaults for setting up email accounts. I am using Windows 11 Home and I am not going through a VPN. My Thunderbird version is 115.3.3 (64-bit)

For example for Gmail I get:

Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.gmail.com is incompatible.

You can see a screen print here: https://imgur.com/a/KDHtSP9

Am I doing something wrong?

Asked by boliche.elresorte 6 months ago

Last reply by Matt 6 months ago

CPU gets hot when watching videos with Firefox

I monitor the temperature of my PC's CPU with a program called Core Temp. The CPU gets up to 140 degrees Fahrenheit when watching videos. Stayed between 100-115 degrees F… (read more)

I monitor the temperature of my PC's CPU with a program called Core Temp. The CPU gets up to 140 degrees Fahrenheit when watching videos. Stayed between 100-115 degrees Fahrenheit when I was using Chrome. The temperature is around 98 as I write this, no video playing. Why is this?

Asked by uubadanimals 6 months ago

Last reply by zeroknight 5 months ago

Add custom Search Suggestions with Search Engine

I added a new Search Engine, however they use different endpoints for the normal search string, and autosuggestion string. As a result, the normal Firefox Focus "Get Sear… (read more)

I added a new Search Engine, however they use different endpoints for the normal search string, and autosuggestion string. As a result, the normal Firefox Focus "Get Search Suggestions" doesn't necessarily work for this engine.

The normal endpoint is /search/?q=%s, but their autosuggestions are at /api/autosuggest?q=s

Asked by Fefe 5 months ago

Last reply by Ijaz khan 5 months ago

Need desktop email client recommendations

After many, many years of using and supporting Thunderbird, it is now time to quit. The new update is horrible. I need new email client recommendations. $ is ok. (I'll p… (read more)

After many, many years of using and supporting Thunderbird, it is now time to quit. The new update is horrible. I need new email client recommendations. $ is ok. (I'll pay to get away from Thunderbird.) (Searches are a muddled mass of paid/partial reviews) Thanks.

Asked by cannedheat0 5 months ago

Last reply by david 5 months ago

system hacked

The screenshot below shows exactly what happened to me yesterday when I was prompted by your Firefox pop-up window to update as I have done many times before without inci… (read more)

The screenshot below shows exactly what happened to me yesterday when I was prompted by your Firefox pop-up window to update as I have done many times before without incident. Two minutes after clicking on the update request a pop-up window came on my screen with what appeared to be from Microsoft Tech dept. It had a warning message that my computer may have been hacked and a phone number that I must call. I had no choice then to call the number as my computer was frozen/locked. In addition, now my Norton software is suggesting I no longer have "internet Security" which would always say '"Firefox secured'"??? please help me understand why my internet is no longer secured by Firefox? Regards, Worried and scared!

Asked by dtonge48 5 months ago

Last reply by Dropa 5 months ago

Thunderbird junk email

I keep telling thunderbird that messages are not junk, but it keeps putting them back in the Junk folder. The messages come from people in my address book. What the f..… (read more)

I keep telling thunderbird that messages are not junk, but it keeps putting them back in the Junk folder. The messages come from people in my address book. What the f... is going on? It is extremely annoying. I have been using thunderbird forever. I would have to switch to microsoft software. Please help!

Asked by t-pappas 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird Issue

When I open a message in my att.net inbox, thunderbird opens it in a Write window as if I am going to send it instead of just reading it. The From field is my att.net add… (read more)

When I open a message in my att.net inbox, thunderbird opens it in a Write window as if I am going to send it instead of just reading it. The From field is my att.net address (poohpah@att.net), The Reply-To field is the sender of the message, and the To field is my att.net account. There is also a yellow box at the bottom of the window that says:

  "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity dennis george <poohpah@att.net>"

This does not happen in my gmail.com account - it opens messages normally. Version is 115.4.1 (64-bit)

Example attached as: Thunderbird_issue_screen_image.png

Asked by Dennis George 5 months ago

Last reply by sfhowes 5 months ago

Outgoing email has stopped since Thunderbird update

Outgoing smtp from Thunderbird has stopped since update. I have reviewed all the documentation and been in contact with my provider and still have been unable to resolve … (read more)

Outgoing smtp from Thunderbird has stopped since update. I have reviewed all the documentation and been in contact with my provider and still have been unable to resolve the problem. I am very frustrated with this issue. I attempted the SSL/TLS reversion back to version 1 and this did not help.

I have tried changing the port number to that suggested my my provider which for outgoing is supposed to be 587, although 24 has always worked. They also suggested changing the server name to mail.twc.com which did not work. They suggested the full email in the User Name field, which I did with various combinations of port numbers and server names and none have worked.

When I attempt to send I get the following error: The message could not be sent because connecting to Outgoing server (SMTP) smtp-server.rochester.rr.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

When I use changed settings as described above I just get a timed out error as though there is no connection at all.

Screenshot of SMTP settings as they have always been attached. Email provider rochester.rr.com. ISP Spectrum. No firewall. Virus protection Bitdefender v. 27.0.23.112. OS Windows 11 Home build 22621.2428. Thunderbird version 115.4.1

Please assist

Asked by pcharron 5 months ago

Last reply by sfhowes 5 months ago

GLOBAL INBOX

Maybe I'm using the most recent version, but there is no ADVANCED option under MESSAGE STORAGE as per all instructions. I need to have a Global Inbox for all the email ac… (read more)

Maybe I'm using the most recent version, but there is no ADVANCED option under MESSAGE STORAGE as per all instructions. I need to have a Global Inbox for all the email accounts I have combined. Help needd urgently.

JG

Asked by justeach2020 5 months ago

Last reply by sfhowes 5 months ago

Newest Thunderbird version doesn't work with my internet provider

In August I stopped being able to send out emails through Thunderbird, but I still was getting incoming mail. My family are all computer nerds but they couldn't figure it… (read more)

In August I stopped being able to send out emails through Thunderbird, but I still was getting incoming mail. My family are all computer nerds but they couldn't figure it out. I talked to the Spectrum Help and they figured out what changes to make in the Thunderbird settings for port numbers to make the new version work, but there was one last change they couldn't manage. They figured out that there needs to be a place in the Thunderbird settings to put in my Spectrum password, for incoming mail. There is one for outgoing mail (the choices were to put in the password or to click on "not necessary", and I used "not necessary") but there is no choice for incoming mail. With the changes they made, I can no longer get incoming or outgoing mail, so I have had to use the Spectrum website to manage the email and it is absolutely horrible, limited, disorganized and very, very slow. I desperately need to fix this. I need to talk to someone in real time, but I can't find a phone number on your website. Please send me a phone number I can call, or you call me at [phone# removed from public support forum]. Thanks.

Asked by bchandler1 5 months ago

Last reply by Googlethunderbird 5 months ago

Thunderbird quit downloading email. I've read through a lot of people here having the same issue. But NO ANSWER FROM THUNDERBIRD. What gives?

Why is there no resolution to the problem so many of us are experiencing? Thunderbird just QUIT downloading email. I lost 20 folders full of data from older emails that I… (read more)

Why is there no resolution to the problem so many of us are experiencing? Thunderbird just QUIT downloading email. I lost 20 folders full of data from older emails that I can never recoup. And Thunderbird still won't work. We all need answers NOW!!!!!! Really funny that there is a link at the bottom to email me when there is an answer!!!!

Asked by Coolmeadow Kid 5 months ago

Last reply by Matt 5 months ago

Read and deleted emails on android phone dont show on laptop

Hello, When I read and delete messages on my android phone (android12) they do not show as read or deleted on my laptop and vice versa. Email is Gmail on both, laptop on … (read more)

Hello, When I read and delete messages on my android phone (android12) they do not show as read or deleted on my laptop and vice versa. Email is Gmail on both, laptop on win 11 and Thunderbird, phone also on Thunderbird. Any help appreciated Thanks

Asked by blkdog1954 5 months ago

Last reply by Matt 5 months ago