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"Firefox is being updated by another instance"

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by ano… (read more)

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by another instance." what does "another instance" mean? how can I update it? fyi I run Windows 11 on my desktop.

Asked by kgordo1 5 months ago

Last reply by sanmon 5 months ago

Firefox was updating my comuter and asked something about Andriod and I turned away. Now I can't get firefox to work

can you help? Firefox was updating my machine. As I remember it asked if I wanted to add  ??( I don't know) Android  ????? I didn't think I wanted it so I t… (read more)

can you help? Firefox was updating my machine. As I remember it asked if I wanted to add  ??( I don't know) Android  ????? I didn't think I wanted it so I thought it was over and I stopped. Now I can't get Firefox -- can you help me?

Asked by Bette Lou Nier 5 months ago

Last reply by Denys 5 months ago

Firefox update

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it a… (read more)

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it aborts with this message.

"download.mozilla.org has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site."


To download Firefox with new version I have to use another browser but no choice. Then with new version of Firefox, I have faced the same issue of update and used same approach to update firefox to a newer version.

This error appears for some google sites as well but the same occurring for firefox download site itself is not understood.

Ajay

Asked by AjayC 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

computer freezes, then crashes,then goes into repair mode after every firefox update on windows 10

I have taken the position of never installing updates of firefox in windows 10 because of the following: after EVERY update, within 20 minutes of activity my mouse freeze… (read more)

I have taken the position of never installing updates of firefox in windows 10 because of the following: after EVERY update, within 20 minutes of activity my mouse freezes. Keyboard is inactive. I have no option but to reboot. Windows displays "repair mode" 2 HOURS LATER ! the pc finally boots. This happens after EVERY upgrade. Since I have stopped upgrading, the pc behaves.

Asked by peter_s76 4 months ago

Last reply by Paul 4 months ago

PR_CONNECT_RESET_ERROR

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE: Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through th… (read more)

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE:

Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through the forum postings and tried every this-and-that-and-this-and-that posted there; didn't work; finally --

i opened a $10.00 30-day hotspot account with Xfinity, and the download worked perfectly.

PROBLEM SOLVED.

Asked by Hikermann 4 months ago

Last reply by Paul 4 months ago

How to update from version 68.12.0 to the new version

I’ve been using version 68.12.0 for a long time and now want to update to a newer version. Since I have many important tabs saved, I’d prefer not to uninstall and reinsta… (read more)

I’ve been using version 68.12.0 for a long time and now want to update to a newer version. Since I have many important tabs saved, I’d prefer not to uninstall and reinstall the app to perform the update. However, when I tried updating to versions like 80.1.2 or 110.0.1 from the Google Play Store or GitHub, the installation failed, and my phone displayed an "App not installed" error.

Could you advise which version I should install to successfully upgrade from 68.12.0? Alternatively, if there’s a way to export or back up the tabs in this version, that would also solve my problem—though I haven’t found a method to do so for this specific version.

Asked by stevenxu-9507 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I AM LOATHING FIREFOX MORE & MORE

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for… (read more)

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for 15mins I am updated so have no clue what to do

wish sending a question or replying to the email was easy but even that is b/s also this deny person claims bug fixed but obviously not

Asked by Libra925611 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago