Showing questions tagged: Show all questions

Update

Hello, Every time I update, this is the second time, Thunderbird tells me I'm using an old profile. I have to re-enter the username and password for all my accounts until… (read more)

Hello, Every time I update, this is the second time, Thunderbird tells me I'm using an old profile. I have to re-enter the username and password for all my accounts until the next update. What can I do to avoid this problem after two updates?

If this problem persists, I'll have to upgrade my software.

Sincerely,

translated with google

Asked by f4ank 5 months ago

Last reply by david 5 months ago

If one never put in a password in the first place but left it blank in my original Pop3 acount, and the same gfor my Imap acount. How can I now provide Thunderbird today with a user name and a Password that does not exist?

I think that I have been using Thunderbird as an email client for many many years from the early 2000's. And due to my ignorance I never provided a password for the serv… (read more)

I think that I have been using Thunderbird as an email client for many many years from the early 2000's. And due to my ignorance I never provided a password for the servers in my Pop 3 I left the box blank , and the same on my Imap account. I note that it always said that the password was insecure,which is not surprising as there was no password. Now this year I updated my Ubuntu LTS to the latest LTS 2404. And something went wrong as I lost the Dual Boot facility and Windows 10. Which I had had for many years. And as of about March this year I no longer have thunderbird send to my computer any copy of emails that I send and that are sent to me. I have no doubt that it is my fault. . I have purchased a Laptop from Holland with only Ubuntu on it and that as of July this year also does not send to it this new Laptop any copies of emails that I send or that are sent to me. I was with NTLworld from the early 2000's and am now with Virginmedia.com. And they have recently merged with O2, and I have a new sign in Password and Identity . And I am unable to find the old password that I used to sign in to Virginmedia. I understand that due to cost cutting they might in future do away with providing emails for their clients in the first instance. I would really like to be able to restore Thunderbird if possible.But at 81 yrs old my comprehension is no longer what it was Regards Cliff Edwards. my Ntlworld.com email is cm.edwards1@ntlwold.com.

Asked by Alcatel Tablet 5 months ago

Last reply by Michel T 5 months ago

Password

Morning, I have been using Thunderbird for some 8 years now. However, when opening the site every time I am asked for password etc, from a web host that no longer exists.… (read more)

Morning, I have been using Thunderbird for some 8 years now. However, when opening the site every time I am asked for password etc, from a web host that no longer exists. I have changed my internet supplier and have a new computer so there is no way I can access old saved passwords on this machine. My question is, how do I delete old password requests

Asked by dkpilley 5 months ago

Last reply by Matt 5 months ago

Passwords lost

Firefox is not saving my passwords. Every time I start up my laptop, all the saved passwords are gone. I have tried a refresh and a new install as well, but the problem p… (read more)

Firefox is not saving my passwords. Every time I start up my laptop, all the saved passwords are gone. I have tried a refresh and a new install as well, but the problem persists. I have to sync to my other machine to restore them.

Asked by Blue 4 months ago

Last reply by Shirmaya John 4 months ago

Lost Passwords

Hi, I just updated by account with 2FA The stored passwords are all lost now, I can still see them in my phone (unsynced due to logged out) but cannot see any password i… (read more)

Hi, I just updated by account with 2FA

The stored passwords are all lost now, I can still see them in my phone (unsynced due to logged out) but cannot see any password in my PC.

Please help

Asked by Sumit Verma 4 months ago

Last reply by david 4 months ago

Password

My wife and I have just bought a new computer running Windows 11. My Emails are working fine (IMAP) but my wife's Email only work on our iPad. I can't find the password f… (read more)

My wife and I have just bought a new computer running Windows 11. My Emails are working fine (IMAP) but my wife's Email only work on our iPad. I can't find the password for my wife's Thunderbird account. Her password does not come up under saved passwords. Where do I go from here?

Asked by fryer_max 3 months ago

Last reply by david 3 months ago

Saved Passwords - Accidentally deleted instead of edited. How can I get the mapping back to send emai?

When I went into saved passwords, I misunderstood the instructions and deleted the accounts instead of deleting the current password. The request does come up to update … (read more)

When I went into saved passwords, I misunderstood the instructions and deleted the accounts instead of deleting the current password. The request does come up to update the password, but when I do, this message comes up. How can I fix this?

Asked by jimmystreesvc 3 months ago

Last reply by david 3 months ago

password retention

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password.… (read more)

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password. On my brand new laptop, that dialog box does not come on screen. Id like to be able to store that info so I don't have to enter it each time.

Thanks!

Asked by rick136 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Account password does not sync after change on domain controller

Hello, We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the… (read more)

Hello,

We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the domain controller.

Symptoms: After a password change in the domain, Thunderbird continues to use the old cached password, which leads to an authentication error.

Temporary solution: The problem is only resolved by manually deleting the mail account in Thunderbird and recreating it by entering the new password. This is inconvenient during mass password changes.

Question: Is there a way to configure Thunderbird to automatically sync with domain password changes?

Asked by artem 3 months ago

Last reply by david 3 months ago