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How Do I Update My Browser?

Hi, Amazon music keepson asking me to update my browser to be able to listen to music. Please advise. Thank You- Michael Shumway [edited phone# and email from… (read more)

Hi, 


      Amazon music keepson asking me to update my browser to be able to listen to music.

Please advise.

Thank You- Michael Shumway [edited phone# and email from public community support forum]

Asked by Michael 5 months ago

Last reply by James 5 months ago

unwanted exe file installation

can someone please tell me why firefox is trying to install this unwanted file.....i run bitedefender everyday and everyday this pops up it is ANNOYING Online Threat Prev… (read more)

can someone please tell me why firefox is trying to install this unwanted file.....i run bitedefender everyday and everyday this pops up it is ANNOYING Online Threat Prevention

firefox.exe attempted to establish a connection relying on an expired certificate to sync.contextualadv.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk. Add to exceptions

please email [edited email from public community support forum] ......

Asked by laurie_gross 5 months ago

Last reply by Denys 4 months ago

AI and copilot

re: AI and copilot Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performan… (read more)

re: AI and copilot


Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performance). For instance, on my Google Search page, my contact list is being blocked by a panel connected with this new installation, and is losing me access to my Contacts. How can I solve this problem, please.

If possible, I would like this programme removed from my compure

Asked by colkins 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Can't reinstall Thunderbird

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything… (read more)

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

Asked by Terry 5 months ago

Last reply by Off Roblox 4 months ago

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM! HOW to move Verticval Tabs from the Left Side of the Page back to thr TOP?

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0 I saw a Video on YouTube that said Vertical Tabs w… (read more)

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM!!!!

HOW do I move my Tabs back to the "TOP" of the page where I am used to seeing them?

I am using a Lenovo YOGA 15" Laptop Computer with Windows 11 installed. Firefox Version 144.0

CK Jackson Email: [edited from public]

Asked by ckj_usa 4 months ago

Last reply by MarkRH 4 months ago