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  • Archived

Download

My firefox page has a google search bar and when i try to type in it it goes to the url address bar. The page looks different also. How can this be fixed and is live chat… (read more)

My firefox page has a google search bar and when i try to type in it it goes to the url address bar. The page looks different also. How can this be fixed and is live chat available to assist with this? I have added a snip & sketch so you can see what is going on.

Asked by t.804 2 years ago

Last reply by Franz_von_Suppe 2 years ago

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Get message when trying to access one website "The ____ website is currently unavailable due to system maintenance".

When I try to access a certain website I get the following message "The (name of company) website is currently unavailable due to system maintenance." I confirmed with t… (read more)

When I try to access a certain website I get the following message "The (name of company) website is currently unavailable due to system maintenance." I confirmed with the company that their website is working. I cleared the Firefox cache and history. I did a Firefox refresh. I tried accessing website with another browser and it worked fine. I tried restarting my computer. Still Firefox not working for that one website. What is the solution to fix this issue?

Asked by ca266b 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Problems getting email

dear community, i have a problem with checking email for a while now. From one day to the next, the error message "The retrieval of the mail from the mail server has time… (read more)

dear community, i have a problem with checking email for a while now. From one day to the next, the error message "The retrieval of the mail from the mail server has timed out" appears when the mail is retrieved. I would like to add that no changes were made to programs or new installations. Thunderbird worked perfectly for 5 years. Where is the mistake? I ask for help. Thank you in advance. Best regards

Asked by franz.panis 2 years ago

Last reply by Toad-Hall 2 years ago

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this is a thank you follow-up to my yesterdays' post starting with; "firefox version 89...

This is a thank you follow-up to my yesterdays' post starting with; "firefox version 89 is insanely slow with no explanation had to try reset...." I can't find my msg fro… (read more)

This is a thank you follow-up to my yesterdays' post starting with; "firefox version 89 is insanely slow with no explanation had to try reset...." I can't find my msg from yesterday started with this, but wanted to thank you all for fixing Everything - Overnight! I am So glad I waited to, "system restore," until today bec it(MSs' OS) gave warning it might not restore All of the elements correctly. Thank you for your hard work and just appreciating how essential the browsers' Working is to our lives. It is. Thank you, thank you, thank you!  :) (I'm now thinking I should maybe put my updates on "notify me first /let me download when ready"...but I'm not really sure if that would accomplish anything because I'd still have to download them to see if there were problem/s that effected My devise in particular. Community posts don't tell you that - or what to do. Pop-up status msgs would be appreciated.. if you'd have time...even if not all knowing...just to know some are aware of X issue...working on it...estimated back up time... whether we could/should do a "system restore" & wait until further notice to DL again. But I guess our issues are what you need to see to fix them...But I digress. Thank you again for working hard to store functionality. I needed something right to happen in my life - someone to be an expert at what they do. Thanks for your humanity.

Asked by islander1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

linkedin

LinkedIn profile pages will not completely and consistently load and appear in Mozilla Firefox but will do so in other browsers: MS Edge or Chrome. Please compare the at… (read more)

LinkedIn profile pages will not completely and consistently load and appear in Mozilla Firefox but will do so in other browsers: MS Edge or Chrome. Please compare the attached images.

Profile pages either do not, or only momentarily, show the text content of profiles (bios) or work history before disappearing.

I am running Windows 10 on an HP ZBook mobile workstation with Firefox 89.0 (64bit) and HP Sure Click Secure Browsing. I have cleared all cache and cookies. The result is the same. No change.

Asked by John Hannes 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Gmail Crash after Update

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process… (read more)

Is Firefox going to issue an update fix to correct the problem with not being able to G-mail after the update occurred? I am not tech savvy so if it is something process i have to figure out I guess I will need to switch to Safari. i don't want to do that as I have been with Firefox almost since it started.

Asked by rodjwood 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Error code suddenly on outgoing emails

Upon sending email I am suddenly receiving an error message which reads: impout.msg.chrl.charter.net cmsmtp 5.62.24.49 and then referred to: http://www/spectrum/support… (read more)

Upon sending email I am suddenly receiving an error message which reads: impout.msg.chrl.charter.net cmsmtp 5.62.24.49 and then referred to: http://www/spectrum/support/internet/understanding-email-error-codes, and then SUP#Out-1130. What does all that mean? I went to the website but there was no error code for 1130. What has happened to my otherwise smooth functioning Thunderbird?

Asked by nblock512 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

Coursera is giving an Insecure connection (hazard sign on the https lock icon) on firefox browser.

I have been trying to access Coursera on Firefox browser but I am getting a unsecure connection whenever I open Coursera. ( A yellow hazard icon on the lock icon). I open… (read more)

I have been trying to access Coursera on Firefox browser but I am getting a unsecure connection whenever I open Coursera. ( A yellow hazard icon on the lock icon). I opened Coursera on Firefox on two different devices but both have the same problem. I do not encounter this problem on Google Chrome.


I would appreciate some help as I need to use Coursera. Thanks!

Asked by omniyw+97ujaflgpnqls 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Nightly toolbar at bottom not auto hiding

On the latest nightly (Nightly 200706 06:01 (Build #2015750387)) for android. When the toolbar is on the bottom it does not autohide as it does when its on top. This is c… (read more)

On the latest nightly (Nightly 200706 06:01 (Build #2015750387)) for android. When the toolbar is on the bottom it does not autohide as it does when its on top. This is causing some items to be hidden by the toolbar on some pages. On mainstream firefox, toolbar on bottom autohides.

Asked by _qwerty_ 2 years ago

Last reply by Paul 2 years ago

  • Archived

Download speeds faster in Chrome than Firefox

I had to download two .exe files to update a couple of apps. On Firefox, the download speed were low low (<50 KB/sec), and the downloads kept failing, so I went to Chr… (read more)

I had to download two .exe files to update a couple of apps. On Firefox, the download speed were low low (<50 KB/sec), and the downloads kept failing, so I went to Chrome and downloaded the files in a few seconds and without dropouts. I was advised to install a download manager, which I did, but it had no effect. What is wrong, and how do I fix it?

Asked by crogerblair1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (read more)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I get the message 5.7.1 You have exceeded the number of messages

What does this mean? How can it be fixed? I want to know why and what this limitation means. Jeg får ikke sendt eposter, men får meldinga 5.7.1 You have exceeded the numb… (read more)

What does this mean? How can it be fixed? I want to know why and what this limitation means. Jeg får ikke sendt eposter, men får meldinga 5.7.1 You have exceeded the number.... Jeg gjerne vite hvorfor og hva denne begrensninga består i.

Asked by kjer-n 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

Tab appearance on latest version of firefox is difficult to see

I just upgraded firefox on 6/7/21 and the tabs in the bar across the top of the widow have a grey background with no outline and are very difficult to read. Is there a wa… (read more)

I just upgraded firefox on 6/7/21 and the tabs in the bar across the top of the widow have a grey background with no outline and are very difficult to read. Is there a way to get the previous appearance back?

Asked by rschrier 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

unable to login (Windows 10)--ALSO, possibly lost archived material

I have an email account on yahoo/att. Several hours ago, I became unable to access this account via several of the apps/platforms I use, including Thunderbird. (The othe… (read more)

I have an email account on yahoo/att. Several hours ago, I became unable to access this account via several of the apps/platforms I use, including Thunderbird. (The others were an ios ipad, and an android phone). i could still access directly through yahoo.com (using Firefox browser.) Eventually, I got the others to work, but it would still not allow Thunderbird to login (address and password were correct) either to in-bound or out-bound servers.

In the process of trying to fix this, I thought it might be a good idea if I deleted that address from my thunderbird accounts, and re-added. Now, it appears that I have also lost ALL my saved and archived emails which I had stored here--is there any way to recover them?

Asked by faze62 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

mozilla crashes

my Firefox Mozilla account keeps crashing despite having the latest version and causing real inconveniences bp-e136a61b-8be7-4c3d-be59-c9af80210608 6/8/2021, 4:42 PM V… (read more)

my Firefox Mozilla account keeps crashing despite having the latest version and causing real inconveniences bp-e136a61b-8be7-4c3d-be59-c9af80210608 6/8/2021, 4:42 PM View bp-31b497e9-fafd-4ca1-b272-ce59b0210608 6/8/2021, 4:42 PM View bp-20fc4099-58e4-4638-8356-9b3850210608 6/8/2021, 4:42 PM View bp-e0b7153d-f06f-4957-85f4-6b53b0210608 6/8/2021, 4:42 PM View bp-7a057bb6-36bd-4f01-9005-196ab0210608 6/8/2021, 4:42 PM View bp-e8688481-01d2-4551-8790-f6a150210608 6/8/2021, 4:42 PM View

Asked by gladwelaswan.otwoma 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Browser issue.

I keep clicking on emails that used to redirect me to another site, but now I keep getting a message that says 'Hmmm we're having trouble finding that site'. This started… (read more)

I keep clicking on emails that used to redirect me to another site, but now I keep getting a message that says 'Hmmm we're having trouble finding that site'. This started yesterday and I want it to go back to how it was.

Asked by andywebb007 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Como reportar un bug ? (maybe Spanish version only)

Lo escribo en Español porque se refiere a un bug posiblemente de la traducción. Cuando intento acceder a un sitio que necesita conocer mi ubicación, Firefox pregunta si … (read more)

Lo escribo en Español porque se refiere a un bug posiblemente de la traducción. Cuando intento acceder a un sitio que necesita conocer mi ubicación, Firefox pregunta si le permito acceder a mis contactos. Mi versión es 89.0 y mi lenguaje es-AR

Gracias

Asked by jkohan 1 year ago

Last reply by Felipe Koji 1 year ago

  • Archived

Emails verschwinden

Hallo, ich habe ein riesen Problem. Ich habe vor ca 3Monaten Firefox installiert. Zu Beginn lief alles normal, bis das Problem auftrat, das sämtliche erhaltenen Emails im… (read more)

Hallo, ich habe ein riesen Problem. Ich habe vor ca 3Monaten Firefox installiert. Zu Beginn lief alles normal, bis das Problem auftrat, das sämtliche erhaltenen Emails im Posteingang aufeinmal verschwunden waren. Beispiel: ich habe letztens, nach dem Wochenende, meinen Email-Account geöffnet und hatte 61 neue Nachrichten. Ich habe eine wichtige Nachricht geöffnet und sie direkt beantwortet. nachdem ich wieder zurück zum Posteingang bin waren alle anderen ungelesenen Nachrichten verschwunden...der Posteingang war auf 0. Dieses Problem tritt mittlerweile jedes Mal auf. Somit sind alle Nachrichten seit den letzten Wochen für mich nicht einsehbar. Bitte helfen sie mir diese Problem zu beheben. Ich habe natürlich zusätzlich das Problem das wenn ich nun eine Email vom Support erhalte diese ebenfalls wieder gelöscht werden könnte bevor ich sie öffnen kann. Mit freundlichen Grüßen Eine verzweifelte Firefox-Nutzerin

Asked by info5566 2 years ago

Last reply by murmeladee 1 year ago

  • Archived

Latest release of Firefox 78 disabled all of my extensions and won't let me turn them back on

Firefox just automatically updated on a restart on my mac and now none of my security extensions that WERE WORKING PERFECTLY such a s Adblocker Plus can be turned back on… (read more)

Firefox just automatically updated on a restart on my mac and now none of my security extensions that WERE WORKING PERFECTLY such a s Adblocker Plus can be turned back on. After 1 hour of frsutration and searching for answers, I am ready to dump what used to be my favorite browser. Anyone else have a solution for this? Thanks in advance.

Asked by gitaarz 1 year ago

Last reply by FredMcD 1 year ago