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bookmarks addin

Please upgrade bookmark management. It takes too many clicks to get to the list. Favorites are too few spots. Can't drag drop to order or swipe to delete. It's been … (read more)

Please upgrade bookmark management. It takes too many clicks to get to the list. Favorites are too few spots. Can't drag drop to order or swipe to delete. It's been a decade or more folks.

Asked by rhoward1 5 months ago

Last reply by Paul 5 months ago

Firefox Blocking 1 Password password manager

I just purchased 1Password because I need a password manager. I like Firefox and want to continue using it as my browser. My operating system is Windows 11 on a new Del… (read more)

I just purchased 1Password because I need a password manager. I like Firefox and want to continue using it as my browser. My operating system is Windows 11 on a new Dell laptop.

But when I try to use the 1Password icon in the browser to save login information, I get only 3 choices: monitor, relay, and Firefox VPN. None works for 1Password.

I am very frustrated about this and hope my fellow Firefoxers can help me. I am disappointed Firefox offers no tech support.

Asked by Elizabeth Joyce 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How to unsync desktop from laptop

How can I unsync desktop from laptop bookmarks? Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Lapt… (read more)

How can I unsync desktop from laptop bookmarks?

Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Laptop bookmarks were originally separate from desktop. Laptop is mine and desktop is my wifes. Did not know that it would auto sync both devices.

Is it possible to unsync/separate?

Thanks

Asked by CharlesH 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

AI assisted tab grouping

I have carefully located all tabs in groupings suitable for me. Therefore, I do not want AI to make any changes. How can I ensure that Mozilla's AI does NOT make any chan… (read more)

I have carefully located all tabs in groupings suitable for me. Therefore, I do not want AI to make any changes. How can I ensure that Mozilla's AI does NOT make any changes to the groupings in which I have put my tabs.

Asked by cjfun1d 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

PR_CONNECT_RESET_ERROR

I have been having a problem with downloading a paper for reviewing from Nature Springer. However, it has been always failing. I have all the help from the website but it… (read more)

I have been having a problem with downloading a paper for reviewing from Nature Springer. However, it has been always failing. I have all the help from the website but it work. It always appears as shown below

Secure Connection Failed

An error occurred during a connection to reviewer-feedback.springernature.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Mathias Lujegi 5 months ago

Last reply by jonzn4SUSE 5 months ago

"Your browser is being managed by your organization"

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. … (read more)

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. If it's a malicious attack, my anti-virus is not picking it up. Thanks!

Asked by crosius 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

home page changed to google after restart and want to change to previous home page

After Firefox update on August 14 the top area of browser started jumping continually so I did a restart. After restart had to reinstall Trusteer and McAfee Webadvisor. H… (read more)

After Firefox update on August 14 the top area of browser started jumping continually so I did a restart. After restart had to reinstall Trusteer and McAfee Webadvisor. However my home page changed to Google and I don't want google as my home page. Cant remember what it was before (believe about:home or something similar). When I go to Settings Search and change search to DuckDuck it changed both the address bar and search bar. I am find with Google in Search bar but was my home page to go back to what it was and not Google. I am a senior and not highly computer savvy - please help and list steps so I can not have Google when I open Firefox browser. Thank you

Asked by scholtee 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

extentions

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять доку… (read more)

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять документы легче и другие функции. У меня возникла проблема, так как я не могу его установить никак. Я питалась установить его по инструкциям с сайта, но безуспешно. Расширение фактически самостоятельно написано нашими разработчиками и инструкция по установке только на Chrome, и вігдядит она примерно так: скачиваете себе архив, извлекаете файлы пишете chrome://extensions включаете режим разработчика и загружаете туда файлы что были извлечены из архива.

Прошу детальную инструкцию как я могу это сделать для firefox.

Asked by TheBloodyQueenOfMoon 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox desktop evidently was updated last night and now my bookmarks and history are missing.

bold textWHY did you delete my bookmarks and history including the files when you installed the latest backup??? I did not even realize you had another update until I lo… (read more)

bold textWHY did you delete my bookmarks and history including the files when you installed the latest backup??? I did not even realize you had another update until I logged in this morning and my desktop firefox screen was completely changed and all my history and bookmarks are BLANK! I've wasted my entire morning trying to fix this! Your support materials are not working either as there are no bookmarks or history left! Ugh!

Asked by lynn.hankins 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Desktop Weather Info

Good morning, I enjoy your brief weather update on your Desktop Home Page, but a suggestion would be to allow the user to add two or more locations for other family loca… (read more)

Good morning,

I enjoy your brief weather update on your Desktop Home Page, but a suggestion would be to allow the user to add two or more locations for other family locations, vacation home locations or just other locations we love around the word.

Thanks for your consideration.

[Email address]

Asked by Jim Aitkenhead 5 months ago

Last reply by Paul 5 months ago

Forced quit clears all cookies and logs out of all sites in Firefox

When I close a video site tab, Firefox freezes and becomes unresponsive. After restarting Firefox from a force quit, I sometimes see a message like: “Bookmarks may not be… (read more)

When I close a video site tab, Firefox freezes and becomes unresponsive. After restarting Firefox from a force quit, I sometimes see a message like: “Bookmarks may not be visible or things may not look normal. Another instance of Firefox is running.” (I don’t remember the exact wording.) In that case, my bookmarks look like they are missing. If I close Firefox again and restart it, the bookmarks reappear, but I am logged out of every site and have to add all my accounts again from the beginning.

This means I have to log back into every single account again, like YouTube and others, which is very inconvenient.

I’ve been using Firefox for over 10 years, and I’ve never experienced this problem before. It doesn’t happen all the time, but it occurs periodically — sometimes every few days, sometimes every few weeks. This never used to happen in the past.

Please, I really need help with this issue. If I back up my cookies beforehand, would restoring them after such a crash bring everything back to normal?

Asked by 0216275 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Multiple Email Accounts

Good evening, I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide m… (read more)

Good evening,

I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me with a resource or guidance on how to set this up?

Thank you,

Asked by Carmella Stevens 5 months ago

Last reply by Kiki 5 months ago

relay

possibly very stupid question - how do i not mask emails to addresses of people i want to know who i am? or does relay only apply to websites/newsletters etc and not ema… (read more)

possibly very stupid question - how do i not mask emails to addresses of people i want to know who i am? or does relay only apply to websites/newsletters etc and not emails to contacts in my inbox?

Asked by amandaetal2 5 months ago

Last reply by Paul 5 months ago