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Help needed with account migration

Hello, can someone please send me a simple, straightforward procedure list of how to change ISP settings in Thunderbird, and upload the back up so nothing is lost..? On a… (read more)

Hello, can someone please send me a simple, straightforward procedure list of how to change ISP settings in Thunderbird, and upload the back up so nothing is lost..? On a Mac. Do I simply change the settings and restart..? Will that delete every folder and email stored (they're not stored locally)..? Will a simple upload of the szjizmsv.default folder reinstall everything..? I cannot find a straightforward answer anywhere, not on YouTube or on Google. Apple won't help (naturally) and Mozilla doesn't offer support. Getting desperate now. Thank you.

Asked by hello149 2 months ago

Last reply by david 2 months ago

  • Archived

Revert to a previous Mac OS TB release

I've used and loved TB for decades. I have local folders with years of emails that I store on an external drive. I have many filters I use to move emails to these folde… (read more)

I've used and loved TB for decades. I have local folders with years of emails that I store on an external drive. I have many filters I use to move emails to these folders. Everything was fine. I never had a problem with automatic upgrades till 68. Then I thought things might get fixed in 78. I've floundered around with profiles, but try as I might, I cannot recover. I did find the archive of old releases thanks to a posting on this site. My latest difficulty is that when I install and try to run the release I want I get the error message

"Close Thunderbird A copy of Thunderbird is already open. Only one copy of Thunderbird can be open at a time."

I know there is not a copy of TB running. I have logged out and back in. I have deleted all the files I can find related to TB. Is there a list of files that need to be deleted?

Thanks in advance for any assistance with this.

Bill

Asked by bill108 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Program crash after migrating Profil folder from PC to laptop (Thunderbird 78.5.0 Windows 10)

Hello this is Guenther, Today on November 23rd, 2020 I migrated my installation of Thunderbird 78.5.0 (64-Bit) from the PC Windows 10 to my laptop also Windows 10. To do… (read more)

Hello this is Guenther, Today on November 23rd, 2020 I migrated my installation of Thunderbird 78.5.0 (64-Bit) from the PC Windows 10 to my laptop also Windows 10. To do this, I installed Thunderbird on the laptop and then replaced the new profile folder with a copy of my old original profile folder. The old profile got the new name. After entering Thunderbird, all directories and email were there.

But when I closed Thunderbird and reopened it, Thunderbird crashed. What can I do to secure my e-mails in the long term and use them on a new computer? Who can help me? Thank you!

My E-Mail is: gelchhuber@aol.com

Asked by gelchhuber 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Will thunderbird keep old email data when I switch from outlook to gmail?

I am helping a client switch their email platform from outlook (exchange account through GoDaddy) to google workspace (exchange account through squarespace). They curren… (read more)

I am helping a client switch their email platform from outlook (exchange account through GoDaddy) to google workspace (exchange account through squarespace). They currently use Thunderbird to manage their emails. Their email address will remain the same. What do I have to do to ensure that they will not lose their old emails from their outlook account?

Asked by heidi.loosen 2 years ago

Last reply by Matt 1 year ago

  • Archived

email address autocompletion not working. Cardbook is the only add-on

No completion is offered in the address line. Under CardBook preferences, autocompletion is selected but doesn't appear to have any effect. Any suggestion for debugging… (read more)

No completion is offered in the address line. Under CardBook preferences, autocompletion is selected but doesn't appear to have any effect. Any suggestion for debugging would be most welcome. J.

Asked by stonesteps 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

updatin FF by apk

Can you install an apk over an older one and will it keep bookmarks/add ons etc. I got 68 apk becaus ei did not like the recent updat and not being able to use add ons. I… (read more)

Can you install an apk over an older one and will it keep bookmarks/add ons etc. I got 68 apk becaus ei did not like the recent updat and not being able to use add ons. I disabled auto update and do not want to deal with google anyway

Will i be able to update to Firefox Fenix/Daylight by apk and keep the addons or will the Fenix/Daylight be the same as the auto download? What exactly is Fennec and Fenix/Daylight

https://support.mozilla.org/en-US/questions/1305577

Asked by GardenSurfer 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox browser is preventing pdf's from downloading

Firefox browser is preventing pdf's from downloading completely. When pdf is downloaded the file does not open, nor is it a pdf. I'm not sure how to solve this issue. I w… (read more)

Firefox browser is preventing pdf's from downloading completely. When pdf is downloaded the file does not open, nor is it a pdf. I'm not sure how to solve this issue. I wind up opening Chrome to download and open the pdf.

Asked by mafulco 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

i cant find the import option to get my old maps from imac elcapitan mail. It still stay grey. gr. Peter

i cant find the import option to get my old maps, personal maps, on my imac, Import option in thunderfird still stay grey. imac from early 200, elcapitan, runs al these y… (read more)

i cant find the import option to get my old maps, personal maps, on my imac, Import option in thunderfird still stay grey.

imac from early 200, elcapitan, runs al these years with apple mail. now mail jums out when i open it.

Then i make my incoming mail empty in web mail, and then runs it. That the reason i want to go to Thunderbird.

gr. Peter

Asked by peter.vd.raad 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Problem with downloading zoho emails in thunderbird

From 30/11/2020 thunderbird doesn't download any zoho and gmail emails in my computer but it still download other providers emails. I can still send all my emails throug… (read more)

From 30/11/2020 thunderbird doesn't download any zoho and gmail emails in my computer but it still download other providers emails. I can still send all my emails through thunderbird

From zoho team they connected remotely and they said that it is a thunderbird issue, because they used outlook and it worked properly.

Any help please??

Asked by info4189 1 year ago

Last reply by Some Would 1 year ago