All Products Community Forum

I have recently installed Firefox on a new Laptop computer and on startup of Firefox the first page typically shows in the middle 7 or so icons for various accounts or processes, some of which are accounts I have recently accessed. BUT some of them are foreign ie. I have not used or accessed. AND it seems that some accounts/processes that I have & frequently used are NOT shown. How can I manage it so that my REAL FAVOURITES appear?

""What happened:"" Yesterday I updated Firefox to 151 and noticed a "Profile" feature for the first time. I created a new profile, then saw a small icon with the Firefox icon that bothered me and realized it belonged to the new profile. I thought that the newly created profile is safe to delete and has to data within, so I deleted it. After that, Firefox deleted all old data and created another new profile and I lost old bookmarks, passwords, and browsing history.

Note: no warning was showed before deleting the profile.

What I tried: 1. Checked about:profiles profiles: no old data. 2. Opened the profiles folder in C:\Users\[my account]\AppData\Roaming\Mozilla\Firefox\Profiles: no old data found. I noticed one of the default profiles contains a places.sqlite file that’s about 2 years old: no old data, only default bookmarks are there. 3. Used Recuva to try to recover files — I recovered key4.db, login.db, and places.sqlite-shm but nothing useful so far. Environment/details: • Firefox version: 151 • OS: Windows 11 • No Firefox account Questions: • Is there any way to restore the old profile data from the files I recovered (key4.db, logins.json/login.db, places.sqlite-shm)? • Any other recovery steps I should try? • how to prevent the same thing in the future? Thanks

firefox set up won't load. I have completed all of the required steps but I am still being asked to finish the set up. Anybody else have this issue? If so what do I do?

I cannot get Firefox to accept session cookies. I have my cookies set to standard in the settings. I have also set my permissions to allow cookies from the website where I am trying to view an embedded video. I set the permission by using Ctr-i. When I reload the webpage, for the briefest moment it looks like the video is loading, but then it reverts to "Access Denied".

This is true particularly with ChatGPT and Claude, but has happened on other tabs in the past couple of days. When I am on a different tab, and I click on a "problem" tab to view that content- it duplicates the tab instantly. If I click on "x" to close it, it duplicates again. I can close with Ctrl-W. It seems like certain tabs are "magic" tabs, because sometimes I can click the "x" to close a duplicate tab without issue. But when I go back to the original problem tab- the behavior persists. I don't really want to purge the cache for these sites, but I will if I have to. I had installed a new extension (TamperMonkey) a few weeks ago, but everything seemed fine until a couple days ago. I disabled that extension yesterday, but the problem persists. This problem existed before the latest Firefox update. I went to check the previous version number before posting (I update frequently) and it updated today.

Thank you for your help!

Bill

For last 2 days, whenever I open a new tab it takes ages to load. I've tried troubleshoot mode and refreshed Firefox but this hasn't worked. Internet connection is healthy, no problems with other browsers

I watch TV on my computer. All channels but ITV have sound, ITV does not, it did have until a week ago. ITV has sound on onother browser, so why no sound on Mozilla

PDFs seem to keep turning black when a pdf appears on Firefox and Downloads with Firefox. The preview of pages is still intact. Turning off hardware acceleration does not solve the issue. How do I fix this problem?

wie kann ich den ad blocker bei firefox deaktivieren ? weil bei yahoo werden die eingabefelder fuer Bestätigungscodes nicht angezeigt und ich kann somit meine telefonnummer nicht verfizieren

I have no idea what is going on with Mozilla Firefox lately, but ever since the update to add the VPN has happened, (and I DO NOT use it), the response time for accessing any websites has gone into the toilet.

I go through the process up to 2FA then I get this message " Looks like there’s a problem with this site The server at outlook.live.com sent back an error: 401 Unauthorized".

I recently tried MS Edge even though I always use Firefox. I went through the login process including 2FA and got right in to my email. Can you help?

I prefer to use Firefox and have used it for years.

Thanks

I'm running Win11, v25H2, os 26200.8524 on a Dell laptop. Firefox v151.0.3 (64-bit) is behaving a bit odd in that I can open a window, open maybe 2 or 3 tabs, close all but one down, and if I check Task Manager it'll show multiple Firefox apps open, sometimes as many as 20+, and the disk usage/storage is usually between 750MB and 1.2GB. I can see if I had multiple windows or tabs open that the number of apps in Task Mgr would be equal, but if I've only got one or two tabs open and Task Mgr shows I've got 23 open? I have gone into Firefox/Settings/Privacy and Security and selected "Never Remember History" so that if I click on History in the main menu bar it never asks me if I want to clear history, but it will show "Recently Closed Tabs" for whatever tabs I may have opened during that Firefox session. But again, if it shows I have 4 recently opened tabs, why would Task Mgr be showing 18 (for example) open instances?

I have not activated Firefox VPN, I have Enhanced Tracking Protection set to "Standard", I do not have A-I turned on, I don't usually use Private Windows, and I don't have any 'extensions' or 'add-ons' installed - I'm using pretty much the 'standard' Firefox installation. I have Norton 360 VPN installed but rarely turn it on. If this makes any difference, I did try out Privacy Badger about 3 months ago for about 2-3 weeks, but it got so odd that I uninstalled it. Interestingly/oddly enough, about half the websites I visit multiple times a week still give me a pop-up message saying "We see that you're using an ad-blocker, would you like to turn it off?" but I can't turn it off if there's nothing installed. To see if I could stop this 'phantom ad-blocker' I even went so far as to "refresh Firefox", but actually I'm getting more instances of websites telling me "turn off ad-blocker so we can make some money out of you!!!" since the refresh.

This is annoying, not life-threatening but since I've had other problems with low disk storage/ high usage, I try to keep an eye on it and Firefox using ~1GB of space doesn't help the situation. I had asked about Privacy Badger a couple weeks ago and the answer was pretty much "if it's uninstalled, it's not working"... so that was pretty much a dead end.

Ideas?

My firefox took longer than normal to load this morning. It will go to some homepages but then won't go to any sub pages. It appears to not want to go to the home pages of shopping websites. It says it last updated firefox 5 days ago so the long wait this morning wasn't an update. If I use Microsoft Edge I a able to browse freely.

When I click the "story continues" button in a Yahoo news article in Firefox, nothing happens. In Chrome, it works fine. An example page with a button of this type is here .

Nothing jumps to mind about a setting that would be responsible for this, but I'll put it out there. Any thoughts? Or is this just a Firefox bug?

Is it possible to get rid of the sidebar section at the bottom part of the vertical tabs completely? If so how? Or is it simply not available to get rid of it completely?

I tried to turn off "Show sidebar" in settings, but then it defaults back to "Horizontal Tabs" instead of sticking with "Vertical Tabs", and switching back to "Vertical Tabs" will turn on "Show sidebar" again. And using the sidebar settings/"Customize Sidebar", there doesn't seem to be an option to get rid of it.