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Following a recent update (May 25th, 2023) I have lost all my notes. I know Mozilla does not monitor the Notes extension actively and the corresponding Github repo is archived (https://github.com/mozilla/notes).

Mozilla also notified the users about the decision to discontinue this service: https://support.mozilla.org/en-US/questions/1328311.

However, I found the "Notes add-on" useful, and kept using it. Finally with a sudden update in late May 2023, I have lost all my past notes. While searching for possible solutions for the data recovery, I came to find the following solution by " jscher2000".

1. https://support.mozilla.org/en-US/questions/1390845
2. https://support.mozilla.org/en-US/questions/1322197#answer-1384732

However, it was reported that though majority of the data was recovered by applying the technique above, lost notes were not among them: https://support.mozilla.org/en-US/questions/1390845#question-reply

For anyone with similar issue I am describing below what worked for me. Following the suggestion by "jscher2000" I first generated the "Old Firefox Data" folder on my desktop. This is how I did that: From the Firefox browser window, click on Help -> More Troubleshooting Information -> Refresh Firefox and follow the instructions.

After creating the "Old Firefox Data" folder you will be able to see one, or multiple, "profile folders" therein. On my system I was able to see multiple "profile folders".

Next, type "about:profiles" in the URL space of a Firefox browser. I saw only a single profile (the default profile) on my screen that followed. Next, you need to "create a new profile" and point the system to one of the "profile folders" inside "Old Firefox Data" folder. Lastly, hit the "Launch profile in a new browser". If you can not see your old notes, try with another profile folder inside "Old Firefox Data" folder.

This is what worked for me (Mac OS). If there is any better solution please suggest that.

I just installed Firefox 2 days ago on a new computer and have no problems till today. I was watching a movie when suddenly all tabs crashed. I have tried uninstalling and reinstalling, checking for malware, making sure firefox was up to date, clearing cache data and history, disabling plugins running troubleshooting mode and restarting my PC. Please help I cannot use Firefox at all.

HI Support team,

when iam using <input type="datetime-local" name="myTime" id="myTime"> tag its not populating time in firefox which is 113.0.2 (64-bit) version iam using and its working other browsers can you please help to fix this one. please let me know more details.

thanks & Regards, Giri

Hi,

I am using Windows7 64bit. I have never had this problem before. Suddenly I am having this issue that whenever I paste some text in the address bar, or use Paste and go option, for example I am looking up a difficult word in a web page, I would copy it and Paste it or Paste and go in the address bar, Firefox crashes. It crashes even in troubleshooting mode. I have refreshed Firefox twice but no luck. Uninstalling and reinstalling helped for some time, but the problem is back. I have latest version of Firefox.

There is a bug when I try to make a video (Twitch, Youtube, ...) go full screen. I click in the full screen button and the video does not expand to the edges of the screen (the screen is shrunk slightly). There is a fix, but it requires the user to put the Firefox window in full screen and then put the video in full screen.

The other web browsers on my mac does not have this issue.

I searched for this issue and found one other reporting about this several years ago when quantum was first released - supposedly it was fixed. But it's still present here.

Firefox 113.0.2, MacOS Ventura 13.4

Hi, since today I have those wird glitches on YouTube videos (attached image). I've tried restarting Firefox, clearing browser cache and cookies, disabling all browser extensions and nothing helped. On other browsers videos works fine so it's not problem with YouTube

From the last week Firefox started to give me the error "Secure Connection Failed" / SEC_ERROR_INADEQUATE_KEY_USAGE, preventing me to access some intranet sites. The first time I tried the "Refresh Firefox" procedure found at the beginning of the dis-installation function (started through the standard "Add or remove programs" Windows 11 interface). Now this error re-appears only for one of the internal sites from time to time. If I close all the browser windows and re-open Firefox, the error changes to "Warning: Potential Security Risk Ahead" / MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT (which is an error I'm expecting since the intranet site is using an intenal Certification Authority that I've not yet put among the trusted ones) and with this message I can now proceed to the site by selecting "Advanced..." and "Accept the Risk and Continue".

Which is the reason for SEC_ERROR_INADEQUATE_KEY_USAGE error? I cannot find a mention for it inside https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean ... Is there a way to debug it? Or to avoid re-occurring and the need to restart Firefox?

Firefox version is "113.0.2 (64-bit)" on Windows 11 (10.0.22621.1702).

Scrambled Fonts: I see that many people have this issue. I am unable to resolve this. Starting in safe mode fixes the issue temporarily, but I am tired of this. As Firefox is the default browser throughout all my Apple Macs in my studio, I need to resolve this bug. I have also checked Safari and Chrome to verify this is a Firefox issue. The other browsers do not scramble fonts, and I have found no helpful topic article that can fix this.

Before I jump to Chrome as my default browser, I thought I would contact support to see if this can be salvaged.

When editing - composing a new email in Yahoo mail, the ENTER key is not making a NEW LINE. Resulting, I cannot write multi-line emails. But, when switching to Google Chrome, I have no issues, and ENTER key is working as it should.

I have had several bouts of delayed or missing email. Below I document one of the most extreme delays, 18 days to get an email (don't tell USPS, they will get ideas).

My question is: How can I stop this?

thanks for your help

First a screen shot of part of my inbox on June 5...so I cant see have to paste an image, sigh.

--Imagine and image of inbox here showing two emails sent on May 17 received on June5th---

Second the the first part of the details of the two emails I received today, June 5th, sent on May17.

first email from Sherman Williams:

From - Mon Jun 5 11:24:16 2023 X-Account-Key: account5 X-UIDL: 342077 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12)

by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023
15:10:31 +0000

Received: from GV3P280CA0078.SWEP280.PROD.OUTLOOK.COM (2603:10a6:150:a::26) by

CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.6411.17; Wed, 17 May 2023 15:10:29 +0000

Received: from HE1EUR04FT025.eop-eur04.prod.protection.outlook.com

(2603:10a6:150:a:cafe::8f) by GV3P280CA0078.outlook.office365.com
(2603:10a6:150:a::26) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend
Transport; Wed, 17 May 2023 15:10:27 +0000

Authentication-Results: spf=pass (sender IP is 135.84.218.45)

smtp.mailfrom=em.sherwin-williams.com; dkim=pass (signature was verified)
header.d=em.sherwin-williams.com;dmarc=pass action=none
header.from=em.sherwin-williams.com;compauth=pass reason=100

Received-SPF: Pass (protection.outlook.com: domain of em.sherwin-williams.com

designates 135.84.218.45 as permitted sender)

Second email, from Thermo works:

From - Mon Jun 5 11:24:15 2023 X-Account-Key: account5 X-UIDL: 342074 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6)

by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023
15:06:14 +0000

Received: from BN8PR15CA0002.namprd15.prod.outlook.com (2603:10b6:408:c0::15)

by SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6387.27; Wed, 17 May
2023 15:06:12 +0000

Received: from BN8NAM04FT011.eop-NAM04.prod.protection.outlook.com

(2603:10b6:408:c0:cafe::99) by BN8PR15CA0002.outlook.office365.com
(2603:10b6:408:c0::15) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend
Transport; Wed, 17 May 2023 15:06:12 +0000

Authentication-Results: spf=pass (sender IP is 142.0.86.102)

smtp.mailfrom=bounce.thermoworks.com; dkim=pass (signature was verified)
header.d=thermoworks.com;dmarc=bestguesspass action=none
header.from=thermoworks.com;compauth=pass reason=109

Received-SPF: Pass (protection.outlook.com: domain of bounce.thermoworks.com

...again thanks for you help

I run Windows 11 on my Laptop. Every few days, Firefox slows down so much that it becomes essentially unusable. If I uninstall and then reinstall, it works fine for a few days, and then it repeats its slow performance. I like Firefox, but if this continues, I will have to switch browswers.

Please help.

David

Thunderbird problem: The system was fully operational on 2nd June but nothing available on my Main PC in my office. Incoming Emails and outgoing Emails are not working on two of my accounts with AOL and one Gmail account. The cursor wheel continuously revolves if I attempt to view incoming messages for each of the accounts.

I have attempted to adjust the security settings but this did not work. I need my office PC to be able to respond and print out urgent info.

My main office Email address has nothing in the in-box whereas my mobile phone version is fully populated and functional.

Please advise best solution without having to reinstall Thunderbird My email addresses are: [edited from public] @aol.com , [edited] @aol.com & [edited] @outlook.com

Updated Thunderbird today. Sending the first message after the seemingly successful install resulted with an error stating it could not save the file to the sent folder, save manually. I clicked save got a message the file was saved, though I did not save the location (sorry). I sent another message and it never saved that sent file or even complaint about it. I did send Bcc and got the mail but no sent file entry. Please advise if this is a bug and if you are working on it. Rolf D Ebert

Thunderbird messages won't open in existing message window 102.11.2 (32-bit). It just shows a blank screen and the message stays highlighted as not read. Double clicking will open the message in a new window and when closing the message is flagged as read. Once I double click on a message, "N" will not open next message so I have to open and close each and every message. Worked yesterday but today's update did this. (All my setting are still the same) How can I migrate back to the previous version without loosing all my accounts, settings and etc...

This is messing up my business communication! If I can get this fixed I will never update Thunderbird again!

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

All our pc's in the business uses thunderbird. Glanspunt is our domain. when ever we send emails to any gmail accounts it comes back undeliverd, attached is just one message we get. please helpThis message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 canvascoverit@gmail.com
   host gmail-smtp-in.l.google.com [142.250.102.27]
   SMTP error from remote mail server after end of data:
   550-5.7.26 This mail is unauthenticated, which poses a security risk to the
   550-5.7.26 sender and Gmail users, and has been blocked. The sender must
   550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
   550-5.7.26 DKIM checks did not pass and SPF check for [glanspunt.co.za] did not
   550-5.7.26 pass with ip: [169.1.1.74]. The sender should visit
   550-5.7.26  https://support.google.com/mail/answer/81126#authentication for
   550 5.7.26 instructions on setting up authentication. hs31-20020a1709073e9f00b009750bb45a23si4931846ejc.588 - gsmtp

Reporting-MTA: dns; smtp.afrihost.co.za

Action: failed Final-Recipient: rfc822;canvascoverit@gmail.com Status: 5.0.0 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated, which poses a security risk to the

550-5.7.26 sender and Gmail users, and has been blocked. The sender must
550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
550-5.7.26 DKIM checks did not pass and SPF check for [glanspunt.co.za] did not
550-5.7.26 pass with ip: [169.1.1.74]. The sender should visit
550-5.7.26  https://support.google.com/mail/answer/81126#authentication for
550 5.7.26 instructions on setting up authentication. hs31-20020a1709073e9f00b009750bb45a23si4931846ejc.588 - gsmtp

Return-path: <sam@glanspunt.co.za> Received: from [165.255.240.142] (port=53764 helo=glanspunt.co.za) by smtp.afrihost.co.za with smtp (Exim 4.96) (envelope-from <sam@glanspunt.co.za>) id 1q68qB-0003rM-2b for canvascoverit@gmail.com; Mon, 05 Jun 2023 13:57:52 +0200 Received: (qmail 4543 invoked by uid 453); 5 Jun 2023 11:57:47 -0000 Authentication-Results: glanspunt.co.za; auth=pass (plain) smtp.auth=sam Received: from pc-00067.glanspunt.co.za (HELO [192.168.0.67]) (192.168.0.67)

by glanspunt.co.za (qpsmtpd/0.96) with ESMTPSA (ECDHE-RSA-AES256-GCM-SHA384 encrypted); Mon, 05 Jun 2023 13:57:47 +0200

Content-Type: multipart/alternative;

boundary="------------wtjIt0K4MzXWKlE3QfufOrOC"

Message-ID: <8e606ab0-ef10-0e15-226a-312a3939422b@glanspunt.co.za> Date: Mon, 5 Jun 2023 13:57:46 +0200 MIME-Version: 1.0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101

Thunderbird/102.11.2

To: Canvas & Cover it <canvascoverit@gmail.com> From: Wessel <sam@glanspunt.co.za> Subject: Order Organization: Glanspunt Drukkers X-Spam-Note: SpamAssassin run bypassed due to message size X-Exim-DSN-Information: Due to administrative limits only headers are returned

My previous email provider (Spectrum) disconnected my email account because they don't provide service at my new address. The emails for this account remained available until I had a problem with Windows 10 and had to reinstall it. Now the entire folder and subfolders for the Spectrum account are missing from Thunderbird. Where can I find the email folder on my hard drive and reconnect it to Thunderbird? Thank you.