Showing questions tagged: Show all questions

Streaming sound problem

On my new Samsung Galaxy (win11), streamed programmes deliver no sound via the built-in speakers in Firefox, only via plugged-in headphones. In Edge the sound comes via e… (read more)

On my new Samsung Galaxy (win11), streamed programmes deliver no sound via the built-in speakers in Firefox, only via plugged-in headphones. In Edge the sound comes via either channel. How do I fix this?

Asked by andrew245 6 days ago

Outlook email folders on Macbook Air 2010

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I… (read more)

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I have asked Microsoft Support 3 times, so I have deleted addons, cleared cache, tried Private Window, but still no joy. The folders are all visible on my cell phone (Android), but I really want full use of Hotmail again on my laptop. It has been a problem for a few months. I cannot update my OSX, so cannot install/use another browser, and probably not update Firefox either from 78.15.Oesr. Thanks in advance.

Asked by sumnerpaul 6 days ago

Last reply by sumnerpaul 6 days ago

Firefox is not setting my location correctly on a desktop, Android cell phone is fine

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have d… (read more)

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have dog named Toto either. I am in the Detroit area. If I use other browsers, I don't have this problem. It only happens on desktop computers. On my cell phone it shows the correct location. I have already done the simple troubleshooting measure (for a year now: clearing cache, uninstall, reinstall, etc...) and NOTHING removes me from this Tornado Alley, Kansas location on the Firefox browser. If I use Chrome, Opera, Edge, etc... I don't get this problem. It must be something in the Firefox program.

Asked by tigerprowlusa 1 week ago

Last reply by tigerprowlusa 6 days ago

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container?

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container? … (read more)

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container?

Asked by astrovink 6 days ago

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (read more)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 6 days ago

Problem with new tab access

Hi Since a few days, even though I have eliminated the accesses in new tab with ignore, when I start Firefox again they are back on the new tab page. How do I proceed t… (read more)

Hi

Since a few days, even though I have eliminated the accesses in new tab with ignore, when I start Firefox again they are back on the new tab page.

How do I proceed to eliminate them?

Asked by mrdisconnected 6 days ago

Last reply by mrdisconnected 6 days ago

Question Inquiring

Attn: To whom it may concern, @Firefoxsupport Your icon is missing from my tool-bar I get not log in to see download searches. What's up with that I've been with you guys… (read more)

Attn: To whom it may concern, @Firefoxsupport Your icon is missing from my tool-bar I get not log in to see download searches. What's up with that I've been with you guys for the longest. Thanks

Asked by dvdhrnnd 5 days ago

Login Failed

I keep getting this message whenever I try to get my emails. "Login to server ... with username ... failed" I have no idea what to do to get the emails coming in. This… (read more)

I keep getting this message whenever I try to get my emails. "Login to server ... with username ... failed"

I have no idea what to do to get the emails coming in. This has happened before, but eventually seemed to fix itself before I had to do something. There is nothing on this "Help" thing that seems to apply or if it does, I have no idea what the answer signifies.

I think I've done another password, but nothing came up or said anything regarding this so I don't know if it worked.

If you are kind enough to give this message any thought, please put your answer in words of two syllables or less & please don't talk about POS or Pop or whatever. I have no idea what that is. I just want to get this thing working again.

Asked by francesi55 1 week ago

Last reply by francesi55 5 days ago

Typing

When I type my last name using shift + first letter, it always comes out in lower case, which wastes my time correcting. How do I set it back to using upper case with sh… (read more)

When I type my last name using shift + first letter, it always comes out in lower case, which wastes my time correcting. How do I set it back to using upper case with shift +?

Thank you.

Asked by mnosera 5 days ago

Why are two profiles automatically created in Firefox

When I was troubleshooting another issue in Firefox I came to realize that there are two profiles that are created by default in Firefox 124.0.2. I realized this when I o… (read more)

When I was troubleshooting another issue in Firefox I came to realize that there are two profiles that are created by default in Firefox 124.0.2. I realized this when I opened the Firefox profile manager by running the command firefox.exe -P. The 2 profiles that were already created are

  1. default-release
  2. default

Please see the attached screenshot for more details.

Is this the expected behavior for Firefox, i.e. by design/default, it will create two profiles? And why is it so, i.e. Why create two profiles? What is the difference between these two profiles?

Asked by ixian 1 week ago

Last reply by ixian 5 days ago

lost bookmarks

Good morning, I had my computer lost in a fire 2 months ago. When singing in to Firefox on a new computer, i lost my bookmarks. I suspect they are somewhere in the d… (read more)

Good morning,

I had my computer lost in a fire 2 months ago.

When singing in to Firefox on a new computer, i lost my bookmarks.

I suspect they are somewhere in the data base how can i get them back?

Thanks in advance

Tomas

Asked by tomas35 5 days ago

Firefox crashes when using Chinese language input

Hi there. I'm using Firefox on Windows 10. It freezes and crashes frequently when I use Chinese language input. I've updated and done the full list of troubleshooting tip… (read more)

Hi there. I'm using Firefox on Windows 10. It freezes and crashes frequently when I use Chinese language input. I've updated and done the full list of troubleshooting tips. It still happens at least once or twice a day.

Asked by jimmy.mcw 1 week ago

Last reply by jimmy.mcw 5 days ago

Fullscreen options

Hi We want to use tablets with our own site as screens for clients. I need to set fullscreen option for when i open mozilla by default (with auto open option this would s… (read more)

Hi We want to use tablets with our own site as screens for clients. I need to set fullscreen option for when i open mozilla by default (with auto open option this would secure that no one undesireble would do anything unwanted). Is there any option like that within browser?

Asked by m.glandzberg 1 week ago

Last reply by m.glandzberg 5 days ago

Animation on scroll from last update is lagging.

Hello, sorry for distrubing, I have a problem with css transition since last update. Since last update, css transition on scroll is lagging. Any other browser is doing i… (read more)

Hello, sorry for distrubing,

I have a problem with css transition since last update. Since last update, css transition on scroll is lagging. Any other browser is doing it fine, firefox was doing it fine too before last update. You can see it, for example, on page https://www.albixon.com/ . On scroll, the page content is sliding smoothly by css transition.

Thank you, Jan

Asked by aznoh.pukuos 5 days ago

Problems to synchronize Bookmarks on other PC

Hallo, in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old la… (read more)

Hallo,

in the recent days, I tried several times to get a new laptop synchronized with the Firefox bookmarks on my main PC. I did it already successfully with my old laptop and with my mobile phone some time ago. But now I have problems, because I cannot confirm my log-in on the new laptop. I am told that I get a mail with the verification code, which I need to enter in 5 minutes. But the mail is alsways received some hours (!!!!) after intitiating it. My email-account is with arcor.de (which is also with vodafone). I found already the advice on your pages, to enter firefox (respective mozilla) on a white list of the provider. But there is no whitelist existing. What can I do now? The five minutes limitation is killing the possibilty to verify my firefox account, if the mail needs hours to reach me. Other mail are coming rather in time.

Best regards, Thomas Roedl

Asked by troedl 5 days ago

Connection not secure

trying to finished up taxes. When I try to import data I get the error message "connection not secure" in Firefox The site that comes up with this error is hrblock.net… (read more)

trying to finished up taxes.

When I try to import data I get the error message "connection not secure" in Firefox

The site that comes up with this error is hrblock.networthservices.com

I have used the HRBlock on-line tax prep for several years along with Firefox. I have called HRBlock support but they just say to manually enter everything.

Any safe work around to get this back to work normally?

I asked this question yesterday but can't find any record of it when I log in, how do I look at previous messages?

Ron

Asked by merrittrh 5 days ago

Last reply by merrittrh 4 days ago