All Products Support Forum

This is a new issue that just started occuring this month Nov/2023. Firefox for Android has suddenly developed an issue where instead of saving to the download folder and renaming the file with (1), (2), etc. It will save to a random folder and overwrite an existing file with the same name.

Noticed occuring on ebay images because they have the same naming structure.

From the main opening screen on the right hand side ( Pic1 ) click on the three horizontal lines Tab. Go down to "Bookmarks" listing (Pic2) Click on " Bookmarks " to open and it gives you Pic3.

At the bottom of Pic3 is " Recent Bookmarks " and it lists ALL the previous bookmarks that have been opened.

Question - I do not want that list displayed, How / Where do you disable it in Firefox ?

Other people who have posted this question have had individuals just saying " Right click " on the bookmark and delete. That not only deletes it from the recent bookmarks list BUT also from the Actual Bookmarks!

So.... not a good idea.

I have spent over an hour searching the internet and the Firefox settings trying to figure it out.

Please help. Many thanks David

This is a deal breaker for me. I’m trying to leave Chrome, but if Firefox is this broken then we are in big trouble.

When logging into a website where the username and password screens are separate (twitter.com for example) the autofill will not prompt to fill in the username. You must manually type the email first. Then on the next screen the autofill option prompts to fill the password.

I use Bitwarden. But it was the same for iCloud Passwords.

None of the topics really had anything to do about my issue so I just picked one.

Anyway, I want to always run the browser on my iPhone in dark mode but for a couple of month now it keeps resetting to light and most of the times I need to switch of the manual selection and back again to make it work.

I have had this issue before and after upgrading to iOS 10 and both on my old iPhone 12 min (RIP) and my new iPhone 15.

I have reinstalled the app multiple times to no avail.

I have made a screen recording that I hopefully managed to link to.

Please help.

Sincerely, Erik

Screen recording of the issue

The problem is:

1. in Firefox browser with a saved to hard drive file the HTML file is default to Firefox and on double clicking goes into the mask (incomplete missing graphics) 2. click on desired filed nothing happens 3. reset to MS edge as the default browser and functionality is there...

Is there a setting in Firefox that I am not seeing?

Thanks

I was required to make a quick computer switch. I cannot access my old computer. When I opened Firefox on the new one it was without my bookmarks, saved passwords etc. I really need those passwords. And I don't like an orphaned window for Firefox floating around with my info. At best, how do I get it on my new computer. At worst, how does the info get deleted so that it is not available online to anyone?

Hi, I have a problem as my Facebook keeps freezing on Mozilla when I try to add emojis to a post, I have tried all the recommended actions but the issue still persists but it works normaly on MS Edge when I perform the same actions. Help !

Firefox seems to be hanging up my computer every once and awhile. Why I think FF, if I am able to kill it with task manager- all is well. Prior to that system is pretrty much locked up, sometimes can't even get task manager running. Also, about twice a week I get a message from FF about oops your Foxnews tab has stopped., please send report. I haven't sent report, just do a reload.

I have run 3 virus checkers, chkdsk and sfc /scannow and all are okay no virus, disk or system files missing.

Thinking of switching browsers for awhile?? Then seems there is a place in profile that has passwords, but I forgot where. Maybe I could download a completely new copy of firefox and keep my profile?? Then again maybe my profile is messed up.

Any suggestions the best way to get a completely new copy of FF??

On Windows 10 current release and now FF 119.0. Down to using Flagfox, Malwarebytes Browser Guard, tab reloader, undo close tab, web threat shield (webroot). Was for years using Noscripts, but stopped it for the last few weeks. Actually I stopped Malwarebytes Browser Guard, web threat shield and noscripts and still got hung up. That only left Flagfox, undo close tab and tab reload running as addons.

I have been unable to download PDFs using Firefox for the past six months. Every time I try, I immediately get the download "failed" message. I noticed that under "Settings">"General">"Files and Applications," the "Save files to" field is blank, and selecting the "Choose" button generates no listing. It doesn't matter whether the "Always ask you where to save files" is checked or unchecked. Can you help with this problem?

Firefox no longer allows me to post a message on Youtube, I can click someone else's message and reply to them I just can not post a new message. I can however post a message while using Chrome.

Currently running Windows 10 and Thunderbird 115.5.0 (64-bit). All new email coming into my Thunderbird inbox from my gmail account is being marked as Spam, red flame. But is left in the inbox. Earlier in the day I went to Tools > Settings > Privacy & Security and selected "Reset Training Data" thinking that might be how/why things were getting marked as spam. Several hours later I have 7 new messages, all marked as spam. I to Gmail's web interface and the messages are all there and none are marked as spam. I checked the Log of Junk mail and I do not see any of the subject lines there.

I am receiving the following error message when I try to Manage Autoship on Chewy.com:

The page isn't redirecting properly"

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

• This problem can sometimes be caused by disabling or refusing to accept cookies."

This had not been an issue previously. What can I do to fix it?

I was also blocked from downloading Chrome. Was this caused by last update?

Thanks for your help!

I have the e-edition app for my newspaper on my PC. This allows me to read an electronic version of our daily paper. One feature of the app is to be able to print parts of the paper such as the crossword puzzle. When selecting to print the selected section, the section displays in a pop-up which it should. However recently when using Firefox the pop-up displays twice. And when printing again, the pop-up opens three times and then four times and then five times. I can get it to print ok from the last displayed pop-up and then I just have to close all the other pop-ups.

When using this app with Google and Edge this does not happen so I was wondering if there is a setting in Firefox that needs to be changed. Turning off pop-ups doesn't help in that I get the same of screens displayed telling me pop-ups have been disabled.

This odd behavior only began a few weeks ago.

Thanks, JB

Unless I'm crazy, Firefox used to import the tags in an exported bookmarks HTML file. I used this to move bookmarks between profiles. What happened to that capability?

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the prior TB versions, I only saw the last 3 or 4 messages in the upper message list portion of the classic view layout. Now I'm seeing almost 10 messages in my messages list. Meanwhile, the actual current message viewing pane is now horizontally compressed so that the ratio of message list to message view is closer to 40% message list, 60% actual message text plus the header info. I have tried click and drag the upper border of the current message being viewed, towards the top of the screen, but it stops, and still shows me 10 most recent messages in my list, which is really useless. I only need to see the last 3 or 4. The rest of the viewing pane should be more of the text area of the current message being viewed. Is there a "config editor" tweak to reduce the messages list to 3 or 4 messages, and increase the actual current message viewing area? Or some other fix for this?

When I use the Firefox browser and attempt to open my Evernote, after I enter the password, it will not open on my desktop. I nearly always use Firefox (and prefer it); however, I can easily open Evernote if I use Chrome. How do I correct this problem? Thanks, Jan

I have several gmail accounts in Thunderbird. When Inbox is selected for any gmail address, and "Get Messages" is selected, I get the following error message: Error with account Junk Mail gjcmail@century

         Sending of username did not succeed. Mail server pop.centurylilnk.net responded:
         gjcmail@centurylink.net is an invalid mailbox

This is an old inactive account. What should I do to stop this error message?

Second issue: For some reason, some emails don't automatically get marked "As Read" after viewing them, you have to manually right click on it and execute Mark > As Read.