All Products Community Forum

Hello all. I am experiencing 2 problems with sync. First is the older issue. I have new phone, an S24, with a similar problem that the old phone had. It is showing up under devices, unlike the old phone, an A71, but, it isn't syncing with my other 2 devices, just like the old phone. The newer issue is, while I was trying to fix the sync issue, I lost all of my tabs {for my S24}. My history & bookmarks are there, but not the tabs.

My other 2 devices are synced with each other, for quite a while now. They are: a Galaxy Tab 7 & an HP windows 11. They stay at home. My phone goes with me. I have tried a whole list of steps; this list is not in order:

• restarted all 3 devices.
• closed all tabs on S24.
• updates are on auto; Firefox just updated on all 3.
• checked all settings for S24. The other 2 devices are fine here.
• closed/reopened app on S24.
• signed out/back in on app on S24.
• uninstalled/reinstalled on S24, after I deleted the cache, not data.
• then I had trouble signing back in, finally, it worked.

Does anyone have any suggestions? The S24 does not show up at all on The Tab 7, but it does, without the name, on the laptop. It also shows up under Firefox's list. All 3 are using the same wifi/network, the same internet security, the same password manager, & the same vpn, which has the same dedicated vpn. I admit to having a separate issue with the dedicated, which is affecting the laptop & S24. Idk if this has anything to do with anything.

Thank you for any help, I don't know what to do.

The last few days I am unable to send emails as I get an error message which said there is a SMTP error - I have checked it & cannot see what the problem is

I was also unable to receive emails for a day or two but that has now corrected itself

Have used Thunderbird for many years and would like to continue but this problem makes it impossible

I would like to donate but don't want to when this problem exists as it makes it un-useable

Any help much appreciated............Elizabeth

I need to put all my physics books marks into a physics folder. I created the physics folder without a problem. Then I went into one of my bookmarks and tried to edit the bookmark. It will say physics at the bottom when I switch the folder that bookmark is supposed to go in. But when I go back, the physics bookmark is not in the physics folder

128.6.0esr (64-bit):

Have in the past received occasional e-messages where I needed to go to a file-sharing site to open pix. That is the extent of my understanding of file-sharing, how to file-share my e-message with the .mp4 files attached, etc., etc.

PC here; Windows 10.

So how can I file-share my message with .mp4 attachments?

Thank you. Appreciated.

I have a Firefox account, I have a Bugzilla account (not used for a long time but was able to log-in back!). I try to understand the detail of some security bugs listed in the Firefox release notes by following the link (to bugzilla.mozilla.org) at the bug ID#... but I always get the reply from that site that I am not logged in with the "appropriate permissions". Actually, when I look at my Bugzilla profile (I am indeed logged in), I can't see any permission for that account. Who defines the permissions? When? What/who could change them? On what basis? Where/whom is the request to be sent to if any? Thanks in advance for the help.

Après utilisation de la fonction de recherche par mot clé, par la loupe dans le menu par appui sur le bouton en bas à droite (3 barres horizontales), et après avoir fermé la zone permettant de saisir le mot clé, durant la navigation suivante et lors du balayage de l’écran vers le bas pour voir le haut de la page visitée et faisant normalement apparaître la barre avec l’URL en bas de l’écran, cette URL apparaît décalée vers le haut au dessus d’une zone vide grise comme le fond et qui occupe la moitié de l’écran de mon iPhone SE, comme si cet espace était réservé pour servir à afficher le clavier (mais celui-ci ne s’affiche pas ce qui est normal puisqu’on a quitté la fonction de recherche par mot clé)… Merci d’avance pour votre aide. Cordialement.

Firefox for Android, Samsung Galaxy phone

When playing YouTube videos the time remaining counter that's supposed to appear in the lower left corner when you tap on the screen isn't showing. Tapping on the screen only shows the progress bar.

The counter functions in chrome, DuckDuckGo and opera.

hello, most probably we went way over what's supposed to be as regards thunderbird folders. one of these folders (with some 5,7 Gb content) finally sort of lost all its subfolders, sub-subfolders and emails. the files are there on the disk, but Thunderbird can't see them anymore. I tried to fix it with the available button, but after 8 hours it was still stuck at the very first step (don't know if there are more, really). also I searched online and found some interesting solutions, among which ne pointed at removing the panacea.dat e global-messages-db.sqlite files in order to force Thunderbird and rebuild its index. I am running v 115 though and there's no panacea.dat here. I wonder if there is any new procedure to get the same result... or else, whatever viable solution that could make me recover the former folders structure. of course, the first thing I would do after recovering would be to simplify the structure and/or reorganise in order for the folders to be less heavy, according to any suggestions of yours... that would be more than welcome :) thanks, kind regards

I want to sync my Thunderbird calendar on my win11 laptop with my new Samsung Z Flip 6 phone. I have a Google calendar on the phone, and I've ticked "Lightning" on it, but I'm not getting my entries transferred from my laptop.

Can anyone help, please?

Have other computer running W10 Tbird using POP3. New laptop W11, I had mistakenly set up Tbird as IMAP. Didn't notice it for months until I needed to clean trash on email provider server. Then noticed all my trash on the W11 Tbird disappeared. I'm messy & like trash so want to keep it on my computers. How can I change the W11 machine from IMAP to POP3 without losing anything? Another question, is there any way to combine the sent emails from the different computers?

outrageous, i moved from windows to debian for the purpose of exceling my ram capacity on this low spec netbook with 4GB 3.7GB usable with emmc chip and a celeron n4000 cpu turns out ff eats just like in windows.

I am not an expert just savy, remember the time when upgrading from 32MB to 64MB was a big leap? well where the hell did 4GB of ram became obsolete? so there's no windows conspiracy just exponential ram usage?

Is there a different version of FF i could use for this 4GB machine? non-upgradable I could always try vivaldi or look else where but i trust FF for base security. I am using ublock origin on the machine too and 1 custom theme but i doubt that fixes the root cause. Is all the internet in the 2020s this ram voracious beast?

upon loading a empty tab FF uses 500MB for itself forget about the 64MB system ram from the 90s is FF 2025 really so complex or is this a conspiracy? then i load startpage.com and it uses 200MB!! of ram just on that search form man.

Hello,

Thanks for bringing Thunderbird for Android.

We have developed a Thunderbird AddOn, which works successfully on Windows, Linux and Mac Thunderbird Desktop programs. It would be wonderful to be able to use it on Android as well. I haven't seen any possibility to install an AddOn from a file (or from https://addons.thunderbird.net/). Am I missing something or is this not yet possible ? This seems possible with Firefox for Android, at least from the store and for some addons (https://support.mozilla.org/en-US/questions/1431645).

Also, it looks like HTML signatures aren't usable as they are in the Desktop program. This would be a nice addition, and probably less complicated.

Thanks in advance for your help.

Hi there, since the update to 128.6.0esr a few days ago, Thunderbird no longer retrieves all email accounts. In one of the accounts, if I want to download the mails, nothing at all happens.

It no longer even reports in the status bar at the bottom left that it is currently downloading mails. Another account from the same domain, however, can still be downloaded, and shows the retrieval status. As can other accounts.

Even stranger, I can send emails from this account. But I can no longer receive them, even though there are new mails available.

• Thunderbird 128.6.0esr
• MacOS 15.2 (24C101)
• IMAP account, own domain (other account from the same domain can be retrieved, but not this one)
• Bitdefender antivirus software

I haven't made any changes in the settings, and neither has my provider. I have tried the troubleshooting mode, but I still can't download my mails.

What else can I do? Can you help me?

Why didn't you tell me when you asked me to reset my password that it would wipe out all of my sync data????😰😠😭

If I would have known I would have just waited to try my password again later.

There must be a way. This just happened the whole reason why I signed in was to sync my data to my new phone. PLEASE recover my data!!!!!!!

And pls change ur UI to say in when asking if you want to change ur email password that it may wipe all ur data and nothing will be available!!!

There must be a way. This just happened and I can prob recall my old password. Can it be rolled back to yesterday's settings?? Or the setting even from this morning?

🙏 Thanks

A few weeks ago I started having occasional problems with access to sites protected by reCAPTCHA. I would get error messages about not being able to connect to reCAPTCHA. Switch to Edge, no problem. This would change from day to day. Sometimes it all works, other times it doesn't, still. Then I started to notice that Google searches in Firefox would sometimes take a long time and eventually fail. Try it a few minutes later sometimes, no problem, instant results. Erratic. Never know when it's going to work and when it's not. Switch to Bing, good to go, always. Google Maps sometimes loads right away, other times it is very slow and may never completely load. Finally, I've noticed that some non-Google sites sometimes load slowly or stall out altogether, commonly with a "Waiting for www.googletagmanager.com" message at the bottom left. I haven't encountered any of these issues in Edge, though granted I seldom use it unless I'm having trouble with Firefox.

This weekend, I did a full computer rebuild, which involved a clean install of Firefox. I was hoping that something in Firefox had got corrupted in my old computer and that the rebuild would take care of it. But, no. Same as before. If this were a problem on Google's end, I'd expect a big howl. As it stands, I think it probably must be Firefox that's at fault.

Anyhow, before I try to submit a bug report, has anyone else experienced this? Better yet, does anyone know a cure?

Thanks.

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

So i took some time away from facebook and recently came back. My feed keeps randomly refreshing. Is this something with my browser settings or is it facebook. How do i get this turned off?