Showing questions tagged:

Move Firefox PEOPLE folder email list back to the NEW EMAIL ADD RECIPIENT folder which disappeared.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight/select the PEOPLE email list it could be moved back to the ADD RECIPIENT list/folder but that does not appear to be possible.

What is the solution????????

Locked 1

Move email contacts from People folder back to New Email Add Recipient folder do to Mozilla update error.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Locked 3

The New Email Add Recipient folder is empty and contents moved to People Folder. Need to move them back!

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Locked 3

Required sign=in at Amazon.

Hi, I am experiencing an issue with accessing my Amazon orders and returns when using Mozilla Firefox. While I can navigate to Amazon.com without any problems, I am now p… (read more)

Hi, I am experiencing an issue with accessing my Amazon orders and returns when using Mozilla Firefox. While I can navigate to Amazon.com without any problems, I am now prompted to sign in to my Amazon account whenever I attempt to view my orders or returns. This pop-up indicates that it is a Firefox security issue rather than a Windows problem. This situation has only started occurring recently, and I would appreciate any assistance in resolving this matter. My Firefox version is 150.03. Thank you for your help.

Solved 3

Firefox freezes and crashes after updating to version 150

Hello, I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to wo… (read more)

Hello,

I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to work normally.

My laptop has 16 GB of RAM, and I’m using Windows 10. When I check Task Manager, I can see that Firefox’s memory usage suddenly increases to around 7–8 GB, then drops back down to around 3–4 GB. The memory usage keeps fluctuating heavily.

Also, the number of Firefox processes/tabs in Task Manager keeps increasing, and eventually the browser becomes completely unresponsive.

Could you please investigate this issue and let me know how it can be fixed?

Thank you.

Solved 2

why don't my bookmarks work? (they have something that looks like a globe on the left)

After the latest software upgrade my bookmarks stopped working when clicked upon. All of them now have something similar to a globe on the left of each bookmark. last nig… (read more)

After the latest software upgrade my bookmarks stopped working when clicked upon. All of them now have something similar to a globe on the left of each bookmark. last night I re-loaded some of my bookmarks and the worked as long as I remained on Firefox. Returning this morning, they all have these globes on the left, and no longer work when clicked upon.

Solved 1 9

Unexpected Backup Behaviour

I just deleted the folder C:\Users\alan\AppData\Roaming\Thunderbird and replaced it with a backup I made a few days ago. To my surprise, when I opened Thunderbird, I coul… (read more)

I just deleted the folder C:\Users\alan\AppData\Roaming\Thunderbird and replaced it with a backup I made a few days ago. To my surprise, when I opened Thunderbird, I could see messages that I'd downloaded today. What is going on?

Solved 3 9

Connection was refused

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everyt… (read more)

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everything is good on their end. What do I have to do to "fix" Thunderbird? I can't send or receive any emails from 5 accounts with Spectrum and the emails are there when I log in at WebmailSpectrum.net..

Solved 2 9

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Solved 3 9

The Cache is never completely cleared, why?

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should b… (read more)

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should be 0 MB. Even clearing the cache "manually" does not clear it completely. HOW CAN I CLEAR MY CACHE COMPLETELY? (Firefox / Windows 11)

See two attached Screenshots

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